Tip envelopes in rooms

 
Old Oct 11, 15, 10:28 am
  #586  
 
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Originally Posted by flyerfmaz View Post
Not really. According to a fairly recent survey, only 46% tip hotel housekeeping, and 20% never thought they were expected to:

https://today.yougov.com/news/2014/0...sults-tipping/
Saying 'not really' based on this survey's results is flawed. The survey shows of the people who have been in the situation to tip or not tip, those who do tip outnumber those who don't. According to the survey you linked to, of the 77% of respondents who have been in a situation where they could have tipped, tippers out numbered non-tippers 46% to 32%.

If you take out the 20% who were unaware tipping may or may not be expected, the percentage of those surveyed who intentionally decide not to tip is only 12% vs 46% who intentionally do tip.

Based on my reading of the survey, of those who give actual thought to whether or not they will tip housekeeping, those who do overwhelmingly outnumber those who don't.
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Old Oct 11, 15, 12:43 pm
  #587  
 
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The survey I pointed to was actually pretty generous. If you want to get real specific and consider a highly knowledgeable source, a gentleman named Michael Lynn who is a professor at the Cornell University School of Hotel Administration has stated in a CNN article that only about 30% of U.S. hotel guests leave tips for hotel housekeepers. Tipping housekeeping may be a kind and generous thing to do, but it's not something done by the majority of hotel guests. Not even close.

I actually want to tip housekeeping and try to do so when it's deserved (just without using the insulting Marriott envelope). However, I'm not an up-front, automatic tipper. Would you tip a waitress in advance before even sitting down to order a meal? Would you tip a hairstylist before the haircut? Would you tip the grocery bagger the moment you walk into the grocery store? Of course not! Tips are a way of saying "Thank You!" for a job well done, not a bribe for services not yet rendered or a form of fulfilling an employee's entitlement attitude. Tips are also personal -- which is why my tipping policy (if you want to call it a policy) is now to find out who cleaned my room, locate them, and personally hand them a tip. I may even start carrying Thank You cards to put the cash in, and occasionally substitute something else, such as a grocery store gift card (which is far easier for me to expense than cash). As long as I didn't have to run down to the front desk to retrieve something that should have been refreshed by housekeeping during the day. That's fair.

Last edited by flyerfmaz; Oct 11, 15 at 12:58 pm
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Old Oct 11, 15, 12:45 pm
  #588  
 
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The survey itself is heavily flawed, chiefly due to socially desirable responding.

Further...
- "usually" is vague
- some people believe by mistake that a tip for housekeeping is included in the room rate
- some people tip housekeeping only for special requests (like extra towels) but answered yes to the survey
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Old Oct 18, 15, 9:19 am
  #589  
 
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Originally Posted by Often1 View Post
I don't know anyone who leaves <$5/night and most can't expense that. It's just a cost of being more fortunate than others.
You must associate with some very high rollers, then.

In my crowd, the usual tip is a couple dollars per night, unless you've *really* messed up the room.
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Old Feb 7, 19, 2:49 pm
  #590  
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Ever see a folder on the desk soliciting a tip?

First time for me (on 6 continents); at the Residence Inn, Westminster, CO.

Even though I stuffed a 5 in it every day I got no clean towels for 3 days (housekeeping just came in and picked the dirty ones up; I had to go down to the desk and ask for clean ones) and the coffee was not replenished (the desk crew was nice, though).

FYI - if you are considering this hotel just know that the "deluxe" breakfast was the worst I have ever seen at a Res.
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Old Feb 7, 19, 2:59 pm
  #591  
 
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Originally Posted by gre View Post
First time for me (on 6 continents); at the Residence Inn, Westminster, CO.

Even though I stuffed a 5 in it every day I got no clean towels for 3 days (housekeeping just came in and picked the dirty ones up; I had to go down to the desk and ask for clean ones) and the coffee was not replenished (the desk crew was nice, though).
...
yes, they have been around for a while:
Tip envelopes in rooms

Last edited by ehallison; Feb 8, 19 at 9:44 am Reason: typo
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Old Feb 7, 19, 3:00 pm
  #592  
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I haven't seen it for a while, but it's been around since 2014:

To nudge guests to leave tips, Marriott has partnered with A Woman’s Nation, a nonprofit aimed at empowering women, to launch a new campaign this week called “The Envelope Please,” according to a press release from the hotel chain. Throughout the U.S. and Canada, Marriott will place envelopes in 160,000 rooms at 750 to 1,000 of its brand hotels, including Courtyard, Residence Inn, Ritz-Carlton and Renaissance.

https://www.flyertalk.com/articles/m...pers-tips.html
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Old Feb 8, 19, 3:20 pm
  #593  
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Originally Posted by hockeyinsider View Post
I haven't seen it for a while, but it's been around since 2014:
I most surely did not see this at any of the Marriott chain hotels I stayed at in Europe, Asia, Africa, or North/South America that I have stayed at since 2014.
While I always tip, maybe some hotel managers realize that soliciting such is just tacky.
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Old Feb 8, 19, 4:12 pm
  #594  
 
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Originally Posted by flyerfmaz View Post
Not really. According to a fairly recent survey, only 46% tip hotel housekeeping, and 20% never thought they were expected to:

https://today.yougov.com/news/2014/0...sults-tipping/

Another survey by ABC News revealed that 86% of people surveyed felt that tipping was overall getting out of control. I challenge anyone to do a Google search on "Tipping out of control" -- you'll spend a lifetime reading all the articles and surveys that agree it's a nightmare. As a frequent business traveler, I can attest to the fact that there are days when it seems that everyone has their hand out like a beggar on the street corner.

At SOME point, the owner of the business needs to step in and pay his or her employees a living wage and stop expecting the customers to pick up the slack.
+1
This " American Thing" of tipping everyone is getting out of hand. If they make it mandatory $ x FEE per night, who or what is it that says it will ALL go to the maids?
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Old Feb 8, 19, 4:20 pm
  #595  
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Originally Posted by gre View Post
First time for me (on 6 continents); at the Residence Inn, Westminster, CO.

Even though I stuffed a 5 in it every day I got no clean towels for 3 days (housekeeping just came in and picked the dirty ones up; I had to go down to the desk and ask for clean ones) and the coffee was not replenished (the desk crew was nice, though).

FYI - if you are considering this hotel just know that the "deluxe" breakfast was the worst I have ever seen at a Res.
Why do you continue tipping for bad service? Five dollars per day for no towels and no coffee is outrageous unless you had a gang of people who trashed the room daily.
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Old Feb 8, 19, 4:54 pm
  #596  
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Originally Posted by gre View Post
I most surely did not see this at any of the Marriott chain hotels I stayed at in Europe, Asia, Africa, or North/South America that I have stayed at since 2014.
While I always tip, maybe some hotel managers realize that soliciting such is just tacky.
What's worse are the properties that charge a daily housekeeping fee on top of the room rate, tax and resort fee: the Sheraton Old San Juan and the San Juan Marriott Resort & Stellaris Casino.
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Old Feb 8, 19, 8:13 pm
  #597  
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Originally Posted by hockeyinsider View Post
What's worse are the properties that charge a daily housekeeping fee on top of the room rate, tax and resort fee: the Sheraton Old San Juan and the San Juan Marriott Resort & Stellaris Casino.
This might be a San Juan thing. I remember being charged twenty-five cents per day (!) for housekeeping at the Caribe Hilton in San Juan on a conference rate.
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Old Feb 11, 19, 2:33 pm
  #598  
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Originally Posted by MSPeconomist View Post
Why do you continue tipping for bad service? Five dollars per day for no towels and no coffee is outrageous unless you had a gang of people who trashed the room daily.
One word "wife".
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