Adding Plat Guest to Reservation
#16
FlyerTalk Evangelist

Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I think it's going to be more bother than it's worth to me. I go away for pleasure and potentially turning that course even this much is something I can forgo. If it was as simple as ticking a box on the website as I booked then yes, I'd do it. But I'm not the type to go loaded with the T&Cs on hand just in case the receptionist doesn't understand or, go down for breakfast and get stopped and have to explain it all again. I've just made 180,000 avios for 117 so will let this one slide.
Thanks everyone.
Thanks everyone.
#17
Join Date: Mar 2018
Location: England - UK
Posts: 512
Thank you RodgerD408. It's something to think over a bit more.
#18

Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA gold, Marriott Ambassador/Tit4Lyf, IHG Diamond
Posts: 1,811
I think it's going to be more bother than it's worth to me. I go away for pleasure and potentially turning that course even this much is something I can forgo. If it was as simple as ticking a box on the website as I booked then yes, I'd do it. But I'm not the type to go loaded with the T&Cs on hand just in case the receptionist doesn't understand or, go down for breakfast and get stopped and have to explain it all again.
#19
A FlyerTalk Posting Legend




Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,180
Cheers.
#20
Join Date: Mar 2018
Location: England - UK
Posts: 512
I think there is a slight misunderstanding between our different cultural backgrounds on how we handle issues. Easily understandable. I'm English, we don't argue with the staff and the staff never argue with us. Breakfast can cost around 70 or at today's USD conversion rate $93 dollars so if I can avoid paying this then all the better. Thank you for all your suggestions.
#21
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,777
There seems to be an inference that since I pointed out this is permitted under the rules somehow I must be arguing with staff. Nothing could be farther from the truth. I have never had an issue getting this done, although in the past it was easy because you could just list the second guest online or call the Plat line without the long wait. Having the link to point out that it is in the terms and conditions is not arguing. Benefits were always granted when mine was the second guest name listed because that's the rule and the hotel knows the rule. No discussion was needed when the name was already listed.
The last time I had an issue with one of the rules I very gently told the front desk clerk at the PIT SHS what she said was not quite right, we had an extremely friendly discussion, I printed out the rule for her, she thanked me both then and when I was checking out and felt bad she had told others the wrong thing. There was no argument. At this point I do not even remember the issue, but she had gone out of her way to explain something as guests were checking in but whatever it was just was off in the explanation.
The last time I had an issue with one of the rules I very gently told the front desk clerk at the PIT SHS what she said was not quite right, we had an extremely friendly discussion, I printed out the rule for her, she thanked me both then and when I was checking out and felt bad she had told others the wrong thing. There was no argument. At this point I do not even remember the issue, but she had gone out of her way to explain something as guests were checking in but whatever it was just was off in the explanation.
#22
Join Date: Mar 2018
Location: England - UK
Posts: 512
I have my answer on this so won't be replying again. Again thank you those who assisted.

