Still Showing 2013 Stays
#1
Original Poster
Join Date: Jan 2007
Programs: US Airways Chairmans Starwood Lifetime Platinum, Marriott Platinum/,Lifetime Silver Hertz Presidents
Posts: 338
Still Showing 2013 Stays
Has anyone else's account not updated? I am still showing my 2013 info nights/stays when I log in?
#2
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
#3
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 30,956
You wouldn't think this was rocket surgery, as every other program I have has figured it out, but MR continues on it's longtime tradition of taking weeks to reset numbers to zero.
Be patient, the numbers will be correct once they are updated.
Be patient, the numbers will be correct once they are updated.
#4
Original Poster
Join Date: Jan 2007
Programs: US Airways Chairmans Starwood Lifetime Platinum, Marriott Platinum/,Lifetime Silver Hertz Presidents
Posts: 338
Ok thanks!
#5
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,442
The mobile app shows the correct number of stays, but not the breakdown of CC bonuses and nights stayed. Website still shows 2013 nights for me (although my recent stays show up in activity) but the mobile app shows 20 nights YTD.
#6
Join Date: Jan 2011
Location: Atlanta area
Programs: Marriott Lifetime Gold, SPG Lifetime Gold, SPG Platinum 75, Marriott Platinum Elite
Posts: 54
I had 109 total nights for 2013. Expecting 34 rollover nights to start out 2014...as I received none to start 2013. However my mobile Marriott app showing 0 nights to date. Is that going to be an issue?
#7
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,442
Still Showing 2013 Stays
I'd assume rollovers won't show up until they update the rewards site... Do you have any nights from other sources (stays or CC?)
#8
Join Date: Jan 2011
Location: Atlanta area
Programs: Marriott Lifetime Gold, SPG Lifetime Gold, SPG Platinum 75, Marriott Platinum Elite
Posts: 54
Yes I do. None are rollover however. It was my impression that rollovers only counted once. I had 0 rollover nights to start 2013. And I have accumulated 109 nights this year (2013). Shouldn't I start with 34 rollover nights, once the computers reset?
#9
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
Rollover count maximum once. If your nights are over the status then rollover nights don't count (other than for life status).
#10
Join Date: Jan 2011
Location: Atlanta area
Programs: Marriott Lifetime Gold, SPG Lifetime Gold, SPG Platinum 75, Marriott Platinum Elite
Posts: 54
Again...is this confusing? I honestly didn't think it was. I am keenly aware that rollover nights count ONCE only! That is why I stated that I started 2013 with 0 (ZERO) rollover nights from 2012. I started the year 2013 with 0 total nights. Thus, how I have read the T&Cs, any nights in excess of 75, attained in 2013, should rollover (starting 2014)...considering I did not have any previous rollover nights. I'm assuming this should put my starting totals at 34?
#12
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
Again...is this confusing? I honestly didn't think it was. I am keenly aware that rollover nights count ONCE only! That is why I stated that I started 2013 with 0 (ZERO) rollover nights from 2012. I started the year 2013 with 0 total nights. Thus, how I have read the T&Cs, any nights in excess of 75, attained in 2013, should rollover (starting 2014)...considering I did not have any previous rollover nights. I'm assuming this should put my starting totals at 34?
#13
Join Date: Jul 2011
Location: MCO, DCA, IAD
Programs: UA GS 1MM, Marriott Ambassador & Lifetime Titanium, Hilton Diamond
Posts: 2,134
Rollover nights have nothing to do with being short on meeting your status.
It's anything you have over your status requirements without counting rollovers from the previous year.
#14
Join Date: Jul 2013
Posts: 22
both marriott reward account website and app very confusing
i stayed 71 nights in 2013. Now when i login to reward account, it show
"4 Nights Needed to Achieve Next Level", this once made me thought Marriott count member's nights not based on calendar year, like Jan - Dec, probably from Feb - Jan, something like that.
in my Marriott app, it shows:
"You have stayed 3 nights this year. Stay 4 more nights to achieve Platinum level"
To understand this correctly, based on explanation from Marrriot reward representative, i should read this way: ( I've stayed 3 nights in 2014)
"You have stayed 3 nights in 2014", forget "Stay 4 more nights to achieve Platinum level", that is for 2013.
what the fxxx Marriott language!!!
"4 Nights Needed to Achieve Next Level", this once made me thought Marriott count member's nights not based on calendar year, like Jan - Dec, probably from Feb - Jan, something like that.
in my Marriott app, it shows:
"You have stayed 3 nights this year. Stay 4 more nights to achieve Platinum level"
To understand this correctly, based on explanation from Marrriot reward representative, i should read this way: ( I've stayed 3 nights in 2014)
"You have stayed 3 nights in 2014", forget "Stay 4 more nights to achieve Platinum level", that is for 2013.
what the fxxx Marriott language!!!
#15
Join Date: Jul 2011
Location: MCO, DCA, IAD
Programs: UA GS 1MM, Marriott Ambassador & Lifetime Titanium, Hilton Diamond
Posts: 2,134
Was informed by MR rep that the "clock" on the website will reset on February 1.