Listing Elite Members Publicly at Check-in
#61
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,284
I tried a ittle joke when checking in for a while. the clerk would ask my name and I woud hand over my credit card and say "Express, first name American". Every single time they woud tap the keyboard a few times and reply "Sorry, no reservation for Mr. Express" I never figured out is the clerks were messing with me back or really confused.
"Oh, please," the guest responded, "Call me Taco."
#62
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Marriott Concierge?
T'would be nice to have the Marriott Concierge team chime in here and let us know whether there are any official policies or restrictions in re publicly listing full names of elites staying at properties.
Last edited by ohmark; Dec 1, 2013 at 9:22 pm
#63
Join Date: Jul 2004
Location: In the sky.
Programs: AA- EXP 3mm, Marriott Titanium(Lifetime), *wood Plat, Hertz Pres. Circle, *bucks Gold, Joan Ranger
Posts: 781
It's to make the people who are suckered by the marketers into believing that they are "elite" because the marketer sent them a shiny plastic card, feel even more "elite".
Yes, it's totally inappropriate. There are all kinds of people who stay at properties who don't particularly want it known that they are there.
Yes, it's totally inappropriate. There are all kinds of people who stay at properties who don't particularly want it known that they are there.
#64
Join Date: Dec 2012
Location: PHL
Programs: AA Plat, MR AMB + (LTT) , Hertz PC, UA Silver, HH Gold
Posts: 265
#65
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
#66
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
I tried a ittle joke when checking in for a while. the clerk would ask my name and I woud hand over my credit card and say "Express, first name American". Every single time they woud tap the keyboard a few times and reply "Sorry, no reservation for Mr. Express" I never figured out is the clerks were messing with me back or really confused.
"Can I have your name please sir?"
"Why, don't you like yours?"
and
"Do you have a reservation?"
"About this place? Many, and long standing, but I keep coming back."
#67
Join Date: Sep 2010
Location: New England
Programs: AA Platinum, Marriot Rewards PP
Posts: 49
as Bill Engvall would say, "Here's your sign..."
#68
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,698
Our company security team routinely advises new hires to not identify themsolves verbally at check in. We are told to hand over a credit card or business card. The desk clerks are also not supposed to verbally announce your room number but hand you the keycard in the little folder with the number written inside. Posting your name on a display board seems contrary to the other procedures.
#69
Join Date: May 2008
Location: Atl
Programs: Delta,AA,Marriott Platinum, Hilton Honors, Hyatt Gold Passport, Hertz Gold
Posts: 61
I noticed this is for the first time while staying at a Residence Inn off & on for a few months. I really didn't like it, thought it was a bit of a privacy issue, but really didn't push the issue either. You can ask the front desk staff to take it off if it really bothered you that much, i'm sure they would accommodate you.
#70
FlyerTalk Evangelist
Join Date: Oct 2006
Location: Marriott or Hilton hot tub with a big drink <glub> Beverage: To-Go Bag™ DYKWIA: SSSS /rolleyes ☈ Date Night: Costco
Programs: Sea Shell Lounge Platinum, TSA Pre✓ Refusnik Diamond, PWP Gold, FT subset of the subset
Posts: 12,509
I was checking in with a colleague who made a last minute reservation. He was a Plat, but his name was not on the list.
I told him "I was reading on this website called FlyerTalk that Marriott screwed up and deleted a lot of MR profiles, so you better look into that..."
The board at Hertz, signs that the car service drivers hold, GIDS at DL, etc. all have a part of my name for everyone to see. The case here is not really necessary though, but I see it as the staff at limited service properties acknowledging the folks that spend a lot of nights with Marriott.
I suppose if someone was really bothered by this they could make a note in the the remarks area when making a reservation to not be placed on the list.
I told him "I was reading on this website called FlyerTalk that Marriott screwed up and deleted a lot of MR profiles, so you better look into that..."
The board at Hertz, signs that the car service drivers hold, GIDS at DL, etc. all have a part of my name for everyone to see. The case here is not really necessary though, but I see it as the staff at limited service properties acknowledging the folks that spend a lot of nights with Marriott.
I suppose if someone was really bothered by this they could make a note in the the remarks area when making a reservation to not be placed on the list.
#71
Join Date: Jul 2010
Programs: Marriott Silver, Delta SkyMiles Member, Global Entry,AA Gold
Posts: 234
I stayed at a fairfield inn back in september and they also had the same list. They had my name too but I did not care as they were changing it daily so it was there for the day only so not big deal.