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Chase offering additional Cat 1-4 Cert as Retention

Chase offering additional Cat 1-4 Cert as Retention

 

Old Jun 30, 13, 10:38 am
  #1  
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Join Date: Mar 2007
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Chase offering additional Cat 1-4 Cert as Retention

Didn see any retention offers posted for the Chase Marriott Visa so thought I'd start a thread to let everyone know what's available. Mods - please move it if there is a better place to consolidate this info. I'd recommend everyone start calling when the AF hits, so that at least Chase seriously considers up'ing the Cert to Cat 1-6 soon.

So I called up when my AF hit and said that I am considering canceling the card and then gave my soapbox on the fact that Cat 1-5 Certs are practically unusable now and unless they offered me a Cat 6, I dont see the value of keeping the card unless they credited the AF.

The first person I spoke said she cannot do anything but immediately transferred me to a Marriott "specialist" (FWIW, he did know of all the benefits of the card) who then tried talking to me about each of the other benefits (15 Elite nights, 1 elite night credit per $3000 spend, No foreign transaction fees, etc.) all which I told him that they didn't matter since I am now Lifetime Plat and have nearly 2 million points credited that I really didn't need anything more and I would consider a move to a different chain (mentioned Starwood and Hilton since those are non-Chase cards) and take my annual $25K spend with me to another card and chain.

Finally, I told him that that I need something valuable for my $85 AF, suggested that he can take the Cat 1-5 annual cert away and give me straight 25K points so that I can add my own and upgrade the cert and stay where I want to. He said that he couldn't do that but could offer me an additional Cat 1-4 Cert after I spend an additional $1K on the card. Since I had made a reservation before May 15 for a property that moved up to Cat 5 that was presently going for $250/night, I accepted.

The cert just posted to my account today when the statement closed and I called Marriott Rewards to attach it to my reservation. I also have a booking for my regular annual Cat 1-5 Cert at a property that's gone to Cat 6 now so I got good value out of the $85 annual fee this year.

It'll be interesting to see whether Chase upgrades to Cat 1-6 Certs soon 'coz with the devauation I'll likely find it real hard to find a good use for it next year.
crazyhorse is offline  
Old Jun 30, 13, 10:49 am
  #2  
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Thanks for the update & idea!

Cheers.
SkiAdcock is offline  
Old Jun 30, 13, 12:09 pm
  #3  
 
Join Date: May 2013
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Originally Posted by crazyhorse View Post
Didn see any retention offers posted for the Chase Marriott Visa so thought I'd start a thread to let everyone know what's available. Mods - please move it if there is a better place to consolidate this info. I'd recommend everyone start calling when the AF hits, so that at least Chase seriously considers up'ing the Cert to Cat 1-6 soon.

So I called up when my AF hit and said that I am considering canceling the card and then gave my soapbox on the fact that Cat 1-5 Certs are practically unusable now and unless they offered me a Cat 6, I dont see the value of keeping the card unless they credited the AF.

The first person I spoke said she cannot do anything but immediately transferred me to a Marriott "specialist" (FWIW, he did know of all the benefits of the card) who then tried talking to me about each of the other benefits (15 Elite nights, 1 elite night credit per $3000 spend, No foreign transaction fees, etc.) all which I told him that they didn't matter since I am now Lifetime Plat and have nearly 2 million points credited that I really didn't need anything more and I would consider a move to a different chain (mentioned Starwood and Hilton since those are non-Chase cards) and take my annual $25K spend with me to another card and chain.

Finally, I told him that that I need something valuable for my $85 AF, suggested that he can take the Cat 1-5 annual cert away and give me straight 25K points so that I can add my own and upgrade the cert and stay where I want to. He said that he couldn't do that but could offer me an additional Cat 1-4 Cert after I spend an additional $1K on the card. Since I had made a reservation before May 15 for a property that moved up to Cat 5 that was presently going for $250/night, I accepted.

The cert just posted to my account today when the statement closed and I called Marriott Rewards to attach it to my reservation. I also have a booking for my regular annual Cat 1-5 Cert at a property that's gone to Cat 6 now so I got good value out of the $85 annual fee this year.

It'll be interesting to see whether Chase upgrades to Cat 1-6 Certs soon 'coz with the devauation I'll likely find it real hard to find a good use for it next year.
How long were you on the phone with customer service before they offered you the additional cat 1-4 cert?
AM6449 is offline  
Old Jul 1, 13, 12:37 pm
  #4  
 
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This would be the thread: http://www.flyertalk.com/forum/chase...all-cards.html

Another popular retention offer is 5k points for a certain spend.
MDtR-Chicago is offline  
Old Jul 5, 13, 10:59 pm
  #5  
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Originally Posted by AM6449 View Post
How long were you on the phone with customer service before they offered you the additional cat 1-4 cert?
It was quite a long conversation (must have been 15-20 mins). The "specialist" tried real hard to engage me and find at least something else I valued about the card besides the annual free night certificate. After staying firm, he finally relented and offered up the Cat 1-4 cert probably fully expecting that I'd turn it down since I had already mentioned that I am finding the Cat 1-5 useless. Since I could immediately see a trip I could use it on, I grabbed the offer.

If your AF is coming due soon, there is absolutely no harm in calling and making some kind of fuss to see what they may throw. I am Lifetime Plat and have no further use of the Elite nights but I'm not sure if he could see my Marriott status to verify that I was saying the truth or bluffing.
.
crazyhorse is offline  
Old Jul 6, 13, 7:51 pm
  #6  
 
Join Date: Mar 2012
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Chase offering additional Cat 1-4 Cert as Retention

I actually got it as well, I am at a $65 level for some reason , I was offered the 1-4 category after $1500 in spent , that was not a problem for me , I spend about 50k on this card .
"Problem" now is that I have about 7 1-4 cat and 1 cat 5 , that is before the current promotion , I think I'd better find a residence inn to move to for about two weeks before they expire .
ReduceTC is offline  
Old Jul 6, 13, 8:55 pm
  #7  
 
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Originally Posted by crazyhorse View Post
It was quite a long conversation (must have been 15-20 mins)
I got the offer immediately. Different agent.
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Old Jul 8, 13, 3:32 pm
  #8  
 
Join Date: Apr 2013
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I called today and was offered a category 1-4 certificate for $1000 spending in 3 months. I took the offer because I'll be traveling soon and can use the extra night for an airport hotel. I only had about $1000 of spending on the card in the past year.

The call was very quick. I was offered the extra night certificate immediately upon being connected to the retention specialist.
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Old Jul 11, 13, 10:08 am
  #9  
Used to be ' simz '
 
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I just got a chase marriott card (my first one) and I met the $1000 minimum spend requirement for the bonus points, after a few weeks..

Can anyone tell me how many days does it take for the minimum spend bonus to get credit to the Marriott account, after the requirement has been met..
Flyfromscratch is offline  
Old Jul 11, 13, 11:00 am
  #10  
 
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Originally Posted by simz View Post
Can anyone tell me how many days does it take for the minimum spend bonus to get credit to the Marriott account, after the requirement has been met..
Depending on how close to your statement date you hit the target, it's usually either a few days after the statement cuts or a few days after the next statement cuts.

Here are the main threads about this card. You'll find much more details on experiences there:

http://www.flyertalk.com/forum/marri...00-points.html

http://www.flyertalk.com/forum/credi...mier-visa.html
MDtR-Chicago is offline  
Old Jul 11, 13, 11:17 am
  #11  
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Originally Posted by MDtR-Chicago View Post
Depending on how close to your statement date you hit the target, it's usually either a few days after the statement cuts or a few days after the next statement cuts.

Here are the main threads about this card. You'll find much more details on experiences there:

http://www.flyertalk.com/forum/marri...00-points.html

http://www.flyertalk.com/forum/credi...mier-visa.html
Thanks man..

Could you also educate me about referrals.. what on earth are those..
Flyfromscratch is offline  
Old Jul 11, 13, 12:54 pm
  #12  
 
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Originally Posted by simz View Post
Could you also educate me about referrals.. what on earth are those..
Marriott has a long-standing program where existing members can refer new members. The new member gets 2000 points for each of his/her first 5 paid, points-earning stays within a year. The referrer gets the same bonus.

There's a sticky thread on the program in this forum.

(I should note, tho, that there is an offer floating around for new members to sign up without a referral, and the bonus there is a Cat 1-5 cert after two stays. That may be a better offer for many.)
MDtR-Chicago is offline  
Old Jul 11, 13, 1:08 pm
  #13  
Used to be ' simz '
 
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Originally Posted by MDtR-Chicago View Post
Marriott has a long-standing program where existing members can refer new members. The new member gets 2000 points for each of his/her first 5 paid, points-earning stays within a year. The referrer gets the same bonus.

There's a sticky thread on the program in this forum.

(I should note, tho, that there is an offer floating around for new members to sign up without a referral, and the bonus there is a Cat 1-5 cert after two stays. That may be a better offer for many.)
Thanku man.. that is very helpful..
Flyfromscratch is offline  

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