Marriott will not match my Hyatt Status
#1
Original Poster
Join Date: Jun 2013
Posts: 122
Marriott will not match my Hyatt Status
I called Marriott Rewards to match my Platinum Hyatt status. I thought that this was a typical 1:1 transaction and a lot easier, so maybe I am totally wrong. However, she took me around the bush by saying that all she could do was sign me up for the "challenge" so I could try to get to Marriott's platinum by staying 9 separate stays by September 30th.
I've since emailed them to see what that staff says.
I am just confused because before I called them I was talking to the Marquis in SF and he said to make sure to call them and match your status with Hyatt because it would help when I checked in there in August. Did he just not know what he was talking about?
Please help!
I've since emailed them to see what that staff says.
I am just confused because before I called them I was talking to the Marquis in SF and he said to make sure to call them and match your status with Hyatt because it would help when I checked in there in August. Did he just not know what he was talking about?
Please help!
#2
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,077
#3
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
Hyatt Diamond is the equivalent of Marriott Platinum, so no, they're not going to match Hyatt Platinum, which is a low-level status and the equivalent of Marriott Silver.
#4
Original Poster
Join Date: Jun 2013
Posts: 122
I don't want to be merged straight to platinum, which I explained to her. I would be happy with simply Gold. I just want some status recognition, which the guy in SF said should be no issue (especially when I'm spending $600/night for one week).
#5
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
If I remember correctly, you get the benefits of the status during your challenge, but don't get to keep the challenge if you don't spend the nights. I'm not sure what the issue would be if that's the case. You're not being denied any benefits, your just being asked to prove you are going to give the business prior to being awarded the status for the long haul.
Someone please correct me if I'm wrong about getting the benefit of the status during the challenge.
Someone please correct me if I'm wrong about getting the benefit of the status during the challenge.
#6
Original Poster
Join Date: Jun 2013
Posts: 122
I believe that is the case too. I think what I will do is take on the challenge and if I don't match it (which I most likely will not with the way I travel with Hyatt), it is no harm-no foul. She said I just couldn't try the challenge for another year, which is not a big deal.
I apologize for above. My platinum should transfer as a Silver so I would at least hope for that to get the points benefits!
I apologize for above. My platinum should transfer as a Silver so I would at least hope for that to get the points benefits!
#7
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
Just read the challenge thread and do the challenge.
#8
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,486
Even these two levels are not equivalent. Hyatt Platinum can be obtained (if not through the credit card) after only 5 stays or 15 nights. Marriott Gold requires 50 nights. Marriott Silver is the equivalent level, which is obtained either through the credit card or after 10 nights.
#9
Original Poster
Join Date: Jun 2013
Posts: 122
Even these two levels are not equivalent. Hyatt Platinum can be obtained (if not through the credit card) after only 5 stays or 15 nights. Marriott Gold requires 50 nights. Marriott Silver is the equivalent level, which is obtained either through the credit card or after 10 nights.
#10
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,755
The difference between Gold and Plat is, point earning bonus, and room upgrade to suites. Both Gold and Plat have lounge access - that is more important than a suite upgrade in my opinion.
#11
Original Poster
Join Date: Jun 2013
Posts: 122
Oh the choices we all have to make!
#12
Original Poster
Join Date: Jun 2013
Posts: 122
Would it be reasonable to think that if I put my stays with Marriott and achieved the Gold level that Hyatt would then status check me at Diamond?
#13
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864
Better asked in the Hyatt forum, but my guess is they would want to see your stay history and it would only be a challenge not a match.
#14
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
So basically what you are saying you don't have plans to switch to Marriott, you just want a status for a particular stay?
#15
Original Poster
Join Date: Jun 2013
Posts: 122
I got started on this idea when the concierge at the Marquis in San Francisco told me it would be smart to at least get on the challenge to help my week-stay there and possibly share the status with Hyatt.
Honestly, I could see Hyatt and Marriott's working hand in hand, as many places that Hyatt are not, Marriott's are. So, that is another reason for just going for it. For some reason though, I have a problem "sharing the love" between two companies. I fear that I will be missing out on rewards that I could be getting if I just stayed loyal to one.