Jul 30, 2016, 4:21 pm
Last edit by: Slickw
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
Source: https://www.flyertalk.com/forum/marr...es-update.html
- Select “Packages - Deals” from the “Topic” drop down menu
- Submit your request
Source: https://www.flyertalk.com/forum/marr...es-update.html
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Marriott Travel Packages
Aug 27, 2018, 9:55 am
#6391
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,601
so where i once thought i was in smooth sailing, now i ahve an issue with my old category 8 travel package
had a trip slated to start on Thursday Aug 30, so i attached a legacy 8 cert to my reservation and stopped paying attention to the conversion and mapping issues
it now looks like i will have to cancel my plans...the hotel that I want has moved to category 6, which my legacy 8 certificate will not be able to cover...i know there are data points on downgrading
but what about upgrading? its not ideal, but paying 30k points to move to a travel package that can take any category 6 hotel at least means that I wont have issues later on when rescheduling
but from wht i ve seen upgrading isnt an option...so what are my alternatives now?
had a trip slated to start on Thursday Aug 30, so i attached a legacy 8 cert to my reservation and stopped paying attention to the conversion and mapping issues
it now looks like i will have to cancel my plans...the hotel that I want has moved to category 6, which my legacy 8 certificate will not be able to cover...i know there are data points on downgrading
but what about upgrading? its not ideal, but paying 30k points to move to a travel package that can take any category 6 hotel at least means that I wont have issues later on when rescheduling
but from wht i ve seen upgrading isnt an option...so what are my alternatives now?
I am not sure if you can make any changes (like date changes, etc.).
Aug 27, 2018, 10:38 am
#6392
Join Date: Oct 2009
Location: Ocean Beach
Programs: Alaska MPVG75, AAdvantage PlatPro, Hyatt Platinum, Marriott Platinum
Posts: 535
so where i once thought i was in smooth sailing, now i ahve an issue with my old category 8 travel package
had a trip slated to start on Thursday Aug 30, so i attached a legacy 8 cert to my reservation and stopped paying attention to the conversion and mapping issues
it now looks like i will have to cancel my plans...the hotel that I want has moved to category 6, which my legacy 8 certificate will not be able to cover...i know there are data points on downgrading
but what about upgrading? its not ideal, but paying 30k points to move to a travel package that can take any category 6 hotel at least means that I wont have issues later on when rescheduling
but from wht i ve seen upgrading isnt an option...so what are my alternatives now?
had a trip slated to start on Thursday Aug 30, so i attached a legacy 8 cert to my reservation and stopped paying attention to the conversion and mapping issues
it now looks like i will have to cancel my plans...the hotel that I want has moved to category 6, which my legacy 8 certificate will not be able to cover...i know there are data points on downgrading
but what about upgrading? its not ideal, but paying 30k points to move to a travel package that can take any category 6 hotel at least means that I wont have issues later on when rescheduling
but from wht i ve seen upgrading isnt an option...so what are my alternatives now?
Aug 27, 2018, 10:38 am
#6393
Join Date: Jul 2018
Posts: 101
Was your certificate attached prior to 8/18? If so, you should be 100% ok. I booked a hotel which was an old Category 8, applied a Category 8 certificate to it prior to the merger. Its now a new Category 6 but no issues here at check in. You booked the correct cert at the time and didnt change anything so there should be no issues.
I am not sure if you can make any changes (like date changes, etc.).
I am not sure if you can make any changes (like date changes, etc.).
however, now i may need to cancel my plans, and my understanding is that it will convert to a cert good at properties cat1-5...where as the property i want to use it at is a new cat 6
so from what i see, i could downgrade to save 30k points, but its of more value for me to upgrade for 30k points
i think the problem with this mapping is that folks like myself, now have a certificate that i cant use where i could before 8/18...very frustrating
Aug 27, 2018, 10:51 am
#6394
Join Date: Aug 2018
Posts: 49
I'm in more or less the same circumstances. Old category 9 cert attached to a hotel that moved to new category 7, and it looks as though I will need to shift the reservation from spring of 19 to the fall. At least one poster has been told that date change will cancel the reservation and return the cert to your account at which point it will be insufficient to book the same hotel. So far no upgrades allowed though many think it likely that this will happen in the future.
Aug 27, 2018, 10:58 am
#6395
Join Date: May 1998
Posts: 3,062
They trade off of their religion by putting the bibles in there. That makes commentary fair game, IMHO. Commenting on the (dying?) practice of selling porn on demand in their rooms is/was similarly fair game.
Last edited by dhacker; Aug 27, 2018 at 11:15 am
Aug 27, 2018, 11:05 am
#6396
Join Date: Oct 2009
Location: Ocean Beach
Programs: Alaska MPVG75, AAdvantage PlatPro, Hyatt Platinum, Marriott Platinum
Posts: 535
That's my plan. I imagine in a couple of months things will be more clear. If worse comes to worse, there's at least one new category 6 hotel, though not my first choice, I'd be happy with.
Aug 27, 2018, 11:07 am
#6397
Join Date: May 1998
Posts: 3,062
Not sure how you can possibly construe his comment as a condemning Mormons in general. The comment was directed at the unethical publicly traded corporation executives, who happen to be Mormons proselytizing their guests through the distribution of their religious texts.
Last edited by dhacker; Aug 27, 2018 at 11:13 am
Aug 27, 2018, 11:32 am
#6398
Join Date: Aug 2018
Posts: 49
Old category 9 was the sweet spot with the new category map. I wouldn't be too disappointed if you can not upgrade to a new category 7 as you got max value unless the category 6 hotels are not great and probably should be category 5. I'm stuck with an old category 8 that got hosed in the new category map.
Aug 27, 2018, 11:58 am
#6399
Join Date: Mar 2016
Posts: 55
Old category 9 was the sweet spot with the new category map. I wouldn't be too disappointed if you can not upgrade to a new category 7 as you got max value unless the category 6 hotels are not great and probably should be category 5. I'm stuck with an old category 8 that got hosed in the new category map.
In that regard, Marriott should upgrade every certificate for free after they are done with conversion.
I would suggest
OC5 -> NC4 -> NC5 after free upgrade.
OC6 -> NC4+30k -> NC5 after free upgrade
OC7 -> NC5 -> NC6 after free upgrade
OC8 -> NC5 + 30k-> NC6 after free upgrade
OC9 -> NC6 -> NC7 after free upgrade
Tier1-3 -> NC6 + 30k -> NC7 after free upgrade
Tier4-5 -> NC7 -> NC8 after free upgrade
Nothing will satisfy customers other than this.
Last edited by johnstein; Aug 27, 2018 at 12:08 pm
Aug 27, 2018, 12:29 pm
#6400
Join Date: Aug 2018
Posts: 49
No, categoriy 9 holders cannot be an exception. If Marriott changes their decisions on upgrade/downgrade they already announced, everyone regardless of which category he possesses must be treated fairly.
In that regard, Marriott should upgrade every certificate for free after they are done with conversion.
I would suggest
OC5 -> NC4 -> NC5 after free upgrade.
OC6 -> NC4+30k -> NC5 after free upgrade
OC7 -> NC5 -> NC6 after free upgrade
OC8 -> NC5 + 30k-> NC6 after free upgrade
OC9 -> NC6 -> NC7 after free upgrade
Tier1-3 -> NC6 + 30k -> NC7 after free upgrade
Tier4-5 -> NC7 -> NC8 after free upgrade
Nothing will satisfy customers other than this.
In that regard, Marriott should upgrade every certificate for free after they are done with conversion.
I would suggest
OC5 -> NC4 -> NC5 after free upgrade.
OC6 -> NC4+30k -> NC5 after free upgrade
OC7 -> NC5 -> NC6 after free upgrade
OC8 -> NC5 + 30k-> NC6 after free upgrade
OC9 -> NC6 -> NC7 after free upgrade
Tier1-3 -> NC6 + 30k -> NC7 after free upgrade
Tier4-5 -> NC7 -> NC8 after free upgrade
Nothing will satisfy customers other than this.
Aug 27, 2018, 12:32 pm
#6401
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,750
Hi I’d like to share my experience downgrading my previously unattached, legacy category 6 travel package 7 night certificate to a new category 1-4 7 night certificate.
I called 1-801-468-4000 at 08:16 Eastern and said “Transfer reward points” at the first prompt and “something else” at the second and got through straight away.
I asked to “downgrade my legacy Category 6 7-night certificate code (870T) to the new category 1-4 7 night certificate (QP83) for 45,000 points and get a 30,000 point refund.” The agent successfully attached the QP83 to a new Category 4 booking for 7 nights. Entire process completed within 7 minutes.
Note: Agent said that QP80 would cost 75,000 points so I asked her to try QP83 which cost 45,000 points giving me a 30,000 point refund as per the announcement on the Marriott Insiders website.
I called 1-801-468-4000 at 08:16 Eastern and said “Transfer reward points” at the first prompt and “something else” at the second and got through straight away.
I asked to “downgrade my legacy Category 6 7-night certificate code (870T) to the new category 1-4 7 night certificate (QP83) for 45,000 points and get a 30,000 point refund.” The agent successfully attached the QP83 to a new Category 4 booking for 7 nights. Entire process completed within 7 minutes.
Note: Agent said that QP80 would cost 75,000 points so I asked her to try QP83 which cost 45,000 points giving me a 30,000 point refund as per the announcement on the Marriott Insiders website.
It is correct the QP80 is for the OC6 mapped to NC4, while QP83 is for the OC5 mapped to NC4.
You now receive the 30K refund back, much sooner than those who are waiting for the handling of their requests submitted online.
IIRC the latest response was that there were technical difficulties so we cannot handle such requests now. Please resubmit it at later date. This is at least change of tone from the initial ridiculous response about no refund and your cert is now not valid because you have not attached to a property prior 8/18... blah blah blah. That was the Original Intent by Marriott which finally gave in to the public outcry and agreed to a refund. Unfortunately judged by how things have been going, one would be lucky to see the 30K refund by October.
What you have done can be applied to virtually any downgrade from higher category certs. A poster has downgraded his Old Cat 8 to NC4 and got back 135K from the OC8, reorder a QP83 with 45K as you did.
i did attach prior to 8/18
however, now i may need to cancel my plans, and my understanding is that it will convert to a cert good at properties cat1-5...where as the property i want to use it at is a new cat 6
so from what i see, i could downgrade to save 30k points, but its of more value for me to upgrade for 30k points
i think the problem with this mapping is that folks like myself, now have a certificate that i cant use where i could before 8/18...very frustrating
however, now i may need to cancel my plans, and my understanding is that it will convert to a cert good at properties cat1-5...where as the property i want to use it at is a new cat 6
so from what i see, i could downgrade to save 30k points, but its of more value for me to upgrade for 30k points
i think the problem with this mapping is that folks like myself, now have a certificate that i cant use where i could before 8/18...very frustrating
While here we sweat over the unusuable certificates, folks on the SPG side are literally losing their points into Dark Hole. The highest disappeared points I have read, was 610K points... Some people's SPG accounts simply lost all their point balances, and many who canceled SPG bookings but the internal e-Certs attached to the bookings were not canceled simultaneously. As a result, no point is refunded from the canceled reward bookings!
They are getting even worse responses from Marriott CS while SPG CS could not help because SPG system is no more.
Aug 27, 2018, 12:32 pm
#6402
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
In the short run, it doesn't make much difference whether the lack of notice about upcoming changes in travel packages was due to neglect, incompetence or dishonesty. Although Marriott has regularly extended hotel certificates, allowed category changes, and provided modest refunds for unused hotel partial packages, MPG was under no obligation to continue the practice. Unlike SPG's Terms & Conditions which stated that advance notice of devaluations would be provided, Marriott's did not. Still, based on prior experience with both MR and SPG and the fact that the head of the combined Loyalty program was a (13-year?) SPG veteran, I would have expected some notice of impending changes.
It's amazing how the discussions on FT appear to have shifted from aggressive methods to achieve LTPP to looking at other hotel chains. Although I believe the apparent end of the policy of allowing extensions and categories should have been disclosed in advance, that loss of flexibility is less objectionable than not announcing the actual conversion rates. Since converting and attaching legacy hotel awards is still a time consuming process, allowing category changes to those certificates over the next few weeks might negate some of the recent negative feelings towards MPG.
It's amazing how the discussions on FT appear to have shifted from aggressive methods to achieve LTPP to looking at other hotel chains. Although I believe the apparent end of the policy of allowing extensions and categories should have been disclosed in advance, that loss of flexibility is less objectionable than not announcing the actual conversion rates. Since converting and attaching legacy hotel awards is still a time consuming process, allowing category changes to those certificates over the next few weeks might negate some of the recent negative feelings towards MPG.
Last edited by rny321; Aug 27, 2018 at 4:11 pm
Aug 27, 2018, 12:39 pm
#6403
Join Date: Oct 2009
Location: Ocean Beach
Programs: Alaska MPVG75, AAdvantage PlatPro, Hyatt Platinum, Marriott Platinum
Posts: 535
Old category 9 was the sweet spot with the new category map. I wouldn't be too disappointed if you can not upgrade to a new category 7 as you got max value unless the category 6 hotels are not great and probably should be category 5. I'm stuck with an old category 8 that got hosed in the new category map.
Aug 27, 2018, 1:22 pm
#6404
Join Date: Aug 2018
Programs: Marriott Spg Hilton UA AA IHG
Posts: 4
So I see the “Marriott update” for Cat. 6 packages refund of 30,000 points. Write to Marriott at that address etc. I have a Cat 6 reservation Travel Package, I made before Aug 18. If I cancel the reservation, for the refund can I ask and book at the same time, same hotel which is now Cat 5? As I want to keep the hotel reservation for those dates ( Feb 19). Thank you.
Aug 27, 2018, 1:43 pm
#6405
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,533
Update on my situation. So after getting my cat 4 night partial pack, I was unable to book the Springhill suites main gate in Anaheim on points advance.
Even after depleting my account, I was unable to book it on points advance (at 0 percent, 50 percent or 90 percent of the points of the booking)
So back to the phones. First agent was able to book it on points advance, but unable to attach due to September 19 quote, but at least have a booking to work with
Another 45 minutes later, gave new agent the booking reference number and he managed to attach the cert without issues.
I am not touching this booking in case of jinxing myself
Even after depleting my account, I was unable to book it on points advance (at 0 percent, 50 percent or 90 percent of the points of the booking)
So back to the phones. First agent was able to book it on points advance, but unable to attach due to September 19 quote, but at least have a booking to work with
Another 45 minutes later, gave new agent the booking reference number and he managed to attach the cert without issues.
I am not touching this booking in case of jinxing myself
