Jul 30, 2016, 4:21 pm
Last edit by: Slickw
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
Source: https://www.flyertalk.com/forum/marr...es-update.html
- Select “Packages - Deals” from the “Topic” drop down menu
- Submit your request
Source: https://www.flyertalk.com/forum/marr...es-update.html
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Marriott Travel Packages
Aug 19, 2018, 9:57 pm
#5851
Suspended
Join Date: Aug 2018
Posts: 590
I'm told there is going to be an article put out on Medium within the next 24 hours. It's going to completely obliterate Marriott.
Aug 19, 2018, 10:11 pm
#5852
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,459
I have no skin in this game as I bought primarily Cat 1-5 certs, but I fully understand why people are upset. I'm surprised no one has brought this up yet, but what would have happened if Marriott had mapped the certs as follows?
Cat 1-5 => Cat 1-4
Cat 6 => Cat 5
Cat 7 => Cat 5
Cat 8 => Cat 6
Cat 9 => Cat 6
Tier 1-3 => Cat 7
Tier 4-5 => Cat 7
You'd have really unhappy people at the Cat 7, 9 and Tier 4-5 levels! There is no way to win at this unless they allow people to downgrade their certs and get a refund on points.
Sorry to the people who feel ripped off, but I have a feeling that Marriott will come through for you and make things right again.
Cat 1-5 => Cat 1-4
Cat 6 => Cat 5
Cat 7 => Cat 5
Cat 8 => Cat 6
Cat 9 => Cat 6
Tier 1-3 => Cat 7
Tier 4-5 => Cat 7
You'd have really unhappy people at the Cat 7, 9 and Tier 4-5 levels! There is no way to win at this unless they allow people to downgrade their certs and get a refund on points.
Sorry to the people who feel ripped off, but I have a feeling that Marriott will come through for you and make things right again.
Aug 19, 2018, 10:15 pm
#5853
Join Date: Jun 2012
Location: CLT
Programs: Marriott Plat, AA Gold
Posts: 1,076
Let's just all remember this:
"Floater certificates, including outstanding Marriott Travel Package certificates, will be cancelled and converted to equivalent points, credited to the member’s account for future redemption. <added clarity by Starwood Lurker 21Jun18>"
This entire feeding frenzy was touched off by an official Starwood/Marriott representative posting an official position of the corporation that turned out to be a complete lie.
"Floater certificates, including outstanding Marriott Travel Package certificates, will be cancelled and converted to equivalent points, credited to the member’s account for future redemption. <added clarity by Starwood Lurker 21Jun18>"
This entire feeding frenzy was touched off by an official Starwood/Marriott representative posting an official position of the corporation that turned out to be a complete lie.
Aug 19, 2018, 10:20 pm
#5854
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,384
Let's just all remember this:
"Floater certificates, including outstanding Marriott Travel Package certificates, will be cancelled and converted to equivalent points, credited to the member’s account for future redemption. <added clarity by Starwood Lurker 21Jun18>"
This entire feeding frenzy was touched off by an official Starwood/Marriott representative posting an official position of the corporation that turned out to be a complete lie.
"Floater certificates, including outstanding Marriott Travel Package certificates, will be cancelled and converted to equivalent points, credited to the member’s account for future redemption. <added clarity by Starwood Lurker 21Jun18>"
This entire feeding frenzy was touched off by an official Starwood/Marriott representative posting an official position of the corporation that turned out to be a complete lie.
That's quite a grave accusation to make of someone who's been a valuable member of this forum and who was not at all involved in the decision making.
More likely, he gave whatever preliminary/working information he had at the time. It's completely possible that when he made that comment, that WAS what Marriott was planning to do and it changed afterwards.
Hold your rage horses.
Aug 19, 2018, 10:21 pm
#5855
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
So, if this is actually true we may actually see some legal activity on the TPs:
https://www.facebook.com/Marriottrewardfraud/
https://www.facebook.com/Marriottrewardfraud/
Yes, I would certainly like 60K pts back for what turned out was overpayment for goods (when Marriott had full knowledge of this ahead of time) but this crazy spouting of overly dramatic style is going make Marriott tone deaf. Rational discourse might work in our favor, that crazy talk surely won't
Aug 19, 2018, 10:36 pm
#5856
Join Date: Dec 2017
Posts: 745
A lie implies that he knew what he was saying was wrong and he posted wrong info purposely to mislead.
That's quite a grave accusation to make of someone who's been a valuable member of this forum and who was not at all involved in the decision making.
More likely, he gave whatever preliminary/working information he had at the time. It's completely possible that when he made that comment, that WAS what Marriott was planning to do and it changed afterwards.
Hold your rage horses.
That's quite a grave accusation to make of someone who's been a valuable member of this forum and who was not at all involved in the decision making.
More likely, he gave whatever preliminary/working information he had at the time. It's completely possible that when he made that comment, that WAS what Marriott was planning to do and it changed afterwards.
Hold your rage horses.
Aug 19, 2018, 10:38 pm
#5857
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
A lie implies that he knew what he was saying was wrong and he posted wrong info purposely to mislead.
That's quite a grave accusation to make of someone who's been a valuable member of this forum and who was not at all involved in the decision making.
More likely, he gave whatever preliminary/working information he had at the time. It's completely possible that when he made that comment, that WAS what Marriott was planning to do and it changed afterwards.
Hold your rage horses.
That's quite a grave accusation to make of someone who's been a valuable member of this forum and who was not at all involved in the decision making.
More likely, he gave whatever preliminary/working information he had at the time. It's completely possible that when he made that comment, that WAS what Marriott was planning to do and it changed afterwards.
Hold your rage horses.
Come to think about it, there is NO OTHER BIG CORPORATION in this country has chosen such a way to communicate to its major customers via such an indirect way with such peculiar medium. I cannot think of any. The whole thing from the beginning smelled Rats to me, that it was a fishing expedition to test how to get rid of the most liability (the points on their book that must be carried as liability) with the least cost possible. Everything was so opaque and the information if any, came in drips and pieces, and was via social media team member, from the acquired company no less. Have any company in this country has had such way to handle a merger?
I understand Marriott has its shareholders to answer, but there should still be certain corporate responsibility and ethic standards to adhere... Unfortunately so far all we see is deceiving from the very beginning. I am not sure how the actions so far would be judged by the religious teaching of the corporate founders' faith but that is way off topic.
Aug 19, 2018, 10:39 pm
#5858
Join Date: Dec 2017
Posts: 745
I am an aggrieved party, in possession of both an old Cat 6 and an old Cat 8, however I couldn't go past the melodramatic statement on that page that their TP was now worthless. That kind of over-the-top assignation is counterproductive to anyone's cause.
Yes, I would certainly like 60K pts back for what turned out was overpayment for goods (when Marriott had full knowledge of this ahead of time) but this crazy spouting of overly dramatic style is going make Marriott tone deaf. Rational discourse might work in our favor, that crazy talk surely won't
Yes, I would certainly like 60K pts back for what turned out was overpayment for goods (when Marriott had full knowledge of this ahead of time) but this crazy spouting of overly dramatic style is going make Marriott tone deaf. Rational discourse might work in our favor, that crazy talk surely won't
Aug 20, 2018, 12:30 am
#5859
Join Date: Nov 2006
Programs: AA MM PP, MR LT Plat, Globalist
Posts: 998
Let's just all remember this:
"Floater certificates, including outstanding Marriott Travel Package certificates, will be cancelled and converted to equivalent points, credited to the member’s account for future redemption. <added clarity by Starwood Lurker 21Jun18>"
This entire feeding frenzy was touched off by an official Starwood/Marriott representative posting an official position of the corporation that turned out to be a complete lie.
"Floater certificates, including outstanding Marriott Travel Package certificates, will be cancelled and converted to equivalent points, credited to the member’s account for future redemption. <added clarity by Starwood Lurker 21Jun18>"
This entire feeding frenzy was touched off by an official Starwood/Marriott representative posting an official position of the corporation that turned out to be a complete lie.
What a mess..
Aug 20, 2018, 12:36 am
#5860
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,532
Starting January next year you can book peak category 5, which would be 40k. At least, that's their argument
Aug 20, 2018, 12:44 am
#5861
Join Date: Nov 2006
Programs: AA MM PP, MR LT Plat, Globalist
Posts: 998
Aug 20, 2018, 12:46 am
#5862
Join Date: Aug 2018
Posts: 2
Not releasing the new cert map was either massive incompetence, or they knew they would sell a lot of them after putting out the new hotel+airfare award numbers and waited until the data was in on sales and then published the new cert map chart with decisions made on what would limit their cost. Suspect business practice and the least, and real dumb customer loyalty play at the best.
Aug 20, 2018, 12:47 am
#5863
Join Date: Jun 2018
Location: Las Vegas
Posts: 30
30K points does not even begin to make those people whole, as many have pointed out the biggest issue is the large % of hotels no longer available in each category, all the best ones for each category and without any notice.
Aug 20, 2018, 12:57 am
#5864
Join Date: May 2003
Posts: 6,359
I purchased SPG points over past few months because I realised that my existing cat-15 certs were not sufficient for my needs as the ongoing devaluation meant that cat1-5 certs are effectively worthless. I upgraded 3 cat1-5 packages to cat 1-6 packages, with explicitly purchased points (i.e. with a very clear dollar value cost to me).
This direct points.com/SPG spend was now 100% wasted. I feel like I have had that money fraudulently taken from me. it is NOT correct to say no-one loses. I spent money to upgrade something which has now been downgraded directly and precisely back where I started before I spent the money.
This is a loss, and no amount of marketing speak can make this statement not true.
This direct points.com/SPG spend was now 100% wasted. I feel like I have had that money fraudulently taken from me. it is NOT correct to say no-one loses. I spent money to upgrade something which has now been downgraded directly and precisely back where I started before I spent the money.
This is a loss, and no amount of marketing speak can make this statement not true.
Aug 20, 2018, 1:08 am
#5865
Join Date: May 2003
Posts: 6,359
FWIW, I don't think it's a bad idea at all for people who got stiffed (Cat 6 and Cat 8 TP holders) to file complaints with the appropriate consumer protection agencies (Attorney General's Office, BBB, etc, although I don't think filing with CFPB is really relevent here as somebody mentioned above). I will give them 4 days, and if they haven't at the VERY least offered Cat 6 & 8 TP holders 30k refunds, I will certainly file some complaints on Friday. The more complaints they get, the more likely they are to fix this mess they created.