Marriott Travel Packages

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Old Sep 2, 18, 1:10 am   -   Wikipost
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Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:

Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
  • Select “Packages - Deals” from the “Topic” drop down menu
  • Submit your request
As a reminder, status.marriott.com will periodically have additional updates.
Source: https://www.flyertalk.com/forum/marr...es-update.html

The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================

If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.

Effective April 1 2017 re: Southwest & the companion pass:

"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
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Old Aug 18, 18, 5:19 pm
  #5611  
 
Join Date: Nov 2006
Programs: AA MM, AS MVP, MR Plat
Posts: 851
Old Cat 8 -> New Cat 5 is totally not a "similar" mapping.

I had made plans to stay at a New Cat 6 (SPG) hotel.

Giving me the same deal as someone who redeemed 30000 points less is messed up too!

At the very least, Marriott should refund me the 30000 points that I overpaid due to their bungled communication. Even then, I feel this is just throwing a crumb to me - a poor little thing.

This is what happens when a company starts monopolizing.
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eethan is offline  
Old Aug 18, 18, 5:28 pm
  #5612  
formerly smoaky
 
Join Date: Jan 2018
Posts: 253
Making Cat 8 into Cat 5 is absolutely not similar mapping. I'm screwed. But I'm cancelling all my Marriott cards, going to open a Hyatt one and move all my spending and stays to Hyatt.
nycflyer17 is offline  
Old Aug 18, 18, 5:31 pm
  #5613  
 
Join Date: Dec 2009
Programs: SPG Plat
Posts: 444
Class action?
Maybe someone should contact KELLER ROHRBACK LLP who did the Wells and VW class actions..
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Last edited by silverforumsurf; Aug 18, 18 at 5:39 pm
silverforumsurf is offline  
Old Aug 18, 18, 5:35 pm
  #5614  
 
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,247
Originally Posted by silverforumsurf View Post
Class action?
There it is
cruisr is offline  
Old Aug 18, 18, 5:38 pm
  #5615  
Suspended
 
Join Date: Oct 2009
Programs: Anything with sweet spots
Posts: 1,790
Originally Posted by smoaky View Post
I paid $350 to get enough points to upgrade my Cat 7 to a Cat 8 a few days after purchasing a travel package. The rep I spoke with said I would get a higher points-based certificate in return. It turns out you knew that this wasn't the case and took my money and points anyway. Marriott you lost my business. You need to upgrade Cat 8s to the new Cat 6s otherwise this is deeply unfair. Bad.
If Marriott doesn't refund the points, or upgrade your cert, you may as well go to small claims or do a chargeback
MasterGeek is offline  
Old Aug 18, 18, 5:40 pm
  #5616  
Hyatt 5+ BadgeMarriott 5+ Badge
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 3,453
Who is this happy lady?

RedSun is offline  
Old Aug 18, 18, 5:43 pm
  #5617  
 
Join Date: Jan 2013
Programs: AA EP, SPG Plat
Posts: 2,259
Any word on the single night cat 1-5 certificates?
frudd38 is offline  
Old Aug 18, 18, 5:46 pm
  #5618  
FlyerTalk Evangelist
 
Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, Accor Plat, Marriott Gold, Carlson Gold, Hilton Gold
Posts: 21,438
Originally Posted by edta450 View Post
"No existing Travel Package certificate is losing value in terms of points"
Hah! This is totally untrue. Peak/off-peak award does not even exist until 2019, as mentioned in Marriott website.
Old Cat 6 value is now 25K, not 30K. Old Cat 8 is now 35K, not 40K.
Just tell me now when off-peak is for Cat.5 (30k) and I won't be as furious about being hosed out of 30k points for upgrading.
rankourabu is offline  
Old Aug 18, 18, 5:49 pm
  #5619  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,814
Originally Posted by rankourabu View Post
Just tell me now when off-peak is for Cat.5 (30k) and I won't be as furious about being hosed out of 30k points for upgrading.
The hotel I am interested in is the new category 5 in Hong Kong. Before the system went down, I checked the "new " points. Every day of the week and every month showed 35k point. No off peak and no peak even into 2019.
metoo is offline  
Old Aug 18, 18, 5:51 pm
  #5620  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 10,223
Originally Posted by silverforumsurf View Post
Class action?
Originally Posted by cruisr View Post
There it is
A little sooner than I expected.
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dayone is offline  
Old Aug 18, 18, 5:52 pm
  #5621  
 
Join Date: May 2017
Posts: 302
Originally Posted by rankourabu View Post
Just tell me now when off-peak is for Cat.5 (30k) and I won't be as furious about being hosed out of 30k points for upgrading.
That'll just make you angrier... the accompanying text makes clear that the new Certificates are Category based, not points based. I.e. if you have a new Cat 4 certificate then you can use it for a new Cat 4 at any time (off peak/standard/peak) but not for a Cat 5. That's why the accompanying "max points value" in the table is rather misleading.

Overall, this is not what I predicted/expected and I think Marriott have scored an own goal here. I actually think that the mappings are not wholly unreasonable (or at least, within the realm of fairness) but what completely flummoxes me is the treatment of Cat 6, Cat 8 and Tier 1-3 certificate holders. I have no skin in that particular game but it's pretty underhand unless they're planning 30k point rebates.
hearingdouble is offline  
Old Aug 18, 18, 5:53 pm
  #5622  
 
Join Date: Aug 2018
Posts: 7
Attached certificates

Any news on what will be happening to attached certificates if you want to detach them? Same treatment as above or are they receiving different treatment?
shafi248 is offline  
Old Aug 18, 18, 5:58 pm
  #5623  
 
Join Date: Feb 2015
Location: YVR
Programs: AC SE, SPG Plat - Ambassador
Posts: 295
There goes my Hawaii vacation in November...Cat 8 certificate down to 5.
dtman85 is offline  
Old Aug 18, 18, 5:59 pm
  #5624  
 
Join Date: Jan 2001
Location: Toronto, Canada
Posts: 666
Anyone have the complete list of new categories? That website provided before seems not to work today.
An alternate source/webpage, or spreadsheet would be fine.
thx.
dominick is offline  
Old Aug 18, 18, 6:04 pm
  #5625  
 
Join Date: Aug 2002
Location: PHL
Programs: Marriott Titanium, Hilton Gold, Hyatt EXP, UA Silver
Posts: 568
Originally Posted by dominick View Post
Anyone have the complete list of new categories? That website provided before seems not to work today.
An alternate source/webpage, or spreadsheet would be fine.
thx.
Works for me

https://points-redemption.marriott.com/category-change
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SP03 is offline  

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