Marriott Travel Packages

    Hide Wikipost
Old Sep 2, 18, 1:10 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Slickw
Wiki Link
LINK TO CHART


Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:

Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
  • Select ďPackages - DealsĒ from the ďTopicĒ drop down menu
  • Submit your request
As a reminder, status.marriott.com will periodically have additional updates.
Source: https://www.flyertalk.com/forum/marr...es-update.html

The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================

If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.

Effective April 1 2017 re: Southwest & the companion pass:

"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Print Wikipost

 
Old Aug 18, 18, 4:42 pm
  #5596  
 
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,252
Originally Posted by dunwu View Post
I don't get it why Marriott tries to irritate so many loyal customers on the first day of the new company?
You are not a casino company, don't force people to gamble.
If you had published the "mapping" months ago, everyone would be calm and well prepared now.
And everybody would gave gone with Cat 9 for the best return. I donít think Marriott woild have wanted that. In the end, they are a business and they think they made a good decision in the long term to benefit their shareholders. Did they? Only time will tell. People who are upset can take their business elsewhere and I guess Marriott figured that into the equation.
cruisr is offline  
Old Aug 18, 18, 4:45 pm
  #5597  
 
Join Date: Mar 2012
Posts: 2,734
Marriott better refund 30,000 points to customers who got screwed by purchasing category 6, 8, and tier 1-3 packages.
agjil is offline  
Old Aug 18, 18, 4:54 pm
  #5598  
 
Join Date: Aug 2018
Posts: 1
Are we able to cancel the hotel part of the package for a refund of points at a reduced rate?
ASFlyer012712 is offline  
Old Aug 18, 18, 4:57 pm
  #5599  
 
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,252
Originally Posted by agjil View Post
Marriott better refund 30,000 points to customers who got screwed by purchasing category 6, 8, and tier 1-3 packages.
Or what?
cruisr is offline  
Old Aug 18, 18, 4:58 pm
  #5600  
 
Join Date: Jan 2013
Programs: AA EP, SPG Plat
Posts: 2,269
Originally Posted by zachary View Post
Here's where I think it's different: Marriott knew what they were going to do (not like a regular bet where no one knows the outcome in advance). People gave them 30,000 points to upgrade from 1-5 to 6, from 7 to 8, and from 9 to Tier 1-3 in the last few days. Yes, many were gambling that they would get higher value. But Marriott knew they were getting nothing for their 30,000 points and took the points anyway. Why would a business do that to its customers? Are you really defending that?
I'd say it's a very good bet they will be refunding the differences for the higher purchases packages in the conversion, so categories 6, 8, and tier 1-3 should be getting something back. Marriott has the one month window to do this.
frudd38 is offline  
Old Aug 18, 18, 4:59 pm
  #5601  
 
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,252
Originally Posted by frudd38 View Post
I'd say it's a very good bet they will be refunding the differences for the higher purchases packages in the conversion, so categories 6, 8, and tier 1-3 should be getting something back. Marriott has the one month window to do this.
It would be nice if they did it. I don't know if they will. Again, it is anybodyís guess.
cruisr is offline  
Old Aug 18, 18, 4:59 pm
  #5602  
 
Join Date: Jan 2013
Programs: AA EP, SPG Plat
Posts: 2,269
Smile

Originally Posted by cruisr View Post


Or what?
or super anger !
cruisr likes this.
frudd38 is offline  
Old Aug 18, 18, 5:01 pm
  #5603  
 
Join Date: Aug 2015
Programs: Bonvoy Titanium Elite; Hilton Diamond
Posts: 360
Wow, this is sleazy. I sincerely hope they backpedal on this.
brokenwindow is offline  
Old Aug 18, 18, 5:01 pm
  #5604  
formerly smoaky
 
Join Date: Jan 2018
Posts: 256
Despicable

So you knew this was going to be the conversion and didn't tell us when you could? I spent $350 dollars to buy enough points to upgrade my certificate from Cat 7 to Cat 8. I essentially flushed $350 down the toilet. I'm done with Marriott. I'll try to get this refunded or something, transfer to airline points and go to a better program. You really screwed up on this one. I can't book *any* of the hotels I was looking at which were Cat 8 before since you've now given me a Cat 5. So disappointed in the way this was handled. I'll take my business to another hotel with a rewards program.

I would like a refund on the 30,000 points I bought at the very least.
nycflyer17 is offline  
Old Aug 18, 18, 5:03 pm
  #5605  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 1,711
Originally Posted by frudd38 View Post
I'd say it's a very good bet they will be refunding the differences for the higher purchases packages in the conversion, so categories 6, 8, and tier 1-3 should be getting something back. Marriott has the one month window to do this.
I would not make a bet on Marriott being generous at this point. My last bet on Marriott being generous was a loss. If they do decide to refund it will only be because of PR backlash from their disappointed customers.
skimthetrees is offline  
Old Aug 18, 18, 5:05 pm
  #5606  
 
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,486
To be fair, the Lurkers did say to attach and maximize value. I bought a cat 8 and attached it to a hotel which is now a category 6. I think if people got certificates for actual reservations and attached beforehand, everything sort of evened out. I think the people who got most burned were those that just got the certs either hoping for a windfall or didnít have plans yet.
That said, I think MR should refund 30k points to those who got the higher category cert and request it. It would be a one time good will gesture to those who ask for it and many people wonít.

Reading some of the blogs now, it never made sense that a old Cat 8 would map to a new Cat 6. There was no way they would have mapped a Tier 4-5 the same as anything else. The point differential was too big. And since Cat 7 was the highest category for now, Tier 1-3 would/ should be a 6 which would make even more people pissed off if a Cat 8, 9, and Tier 1-3 were all Cat 6.
cruisr and JustinTJ like this.
PrivatePilot is offline  
Old Aug 18, 18, 5:08 pm
  #5607  
formerly smoaky
 
Join Date: Jan 2018
Posts: 256
I paid $350 to get enough points to upgrade my Cat 7 to a Cat 8 a few days after purchasing a travel package. The rep I spoke with said I would get a higher points-based certificate in return. It turns out you knew that this wasn't the case and took my money and points anyway. Marriott you lost my business. You need to upgrade Cat 8s to the new Cat 6s otherwise this is deeply unfair. Bad.
nycflyer17 is offline  
Old Aug 18, 18, 5:10 pm
  #5608  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, BA Silver, UA Silver, Marriott Titanium, Hilton Diamond
Posts: 1,636
Originally Posted by PrivatePilot View Post
To be fair, the Lurkers did say to attach and maximize value. I bought a cat 8 and attached it to a hotel which is now a category 6. I think if people got certificates for actual reservations and attached beforehand, everything sort of evened out. I think the people who got most burned were those that just got the certs either hoping for a windfall or didnít have plans yet.
That said, I think MR should refund 30k points to those who got the higher category cert and request it. It would be a one time good will gesture to those who ask for it and many people wonít.

Reading some of the blogs now, it never made sense that a old Cat 8 would map to a new Cat 6. There was no way they would have mapped a Tier 4-5 the same as anything else. The point differential was too big. And since Cat 7 was the highest category for now, Tier 1-3 would/ should be a 6 which would make even more people pissed off if a Cat 8, 9, and Tier 1-3 were all Cat 6.
I wanted to attach my Cat8 to the Marriott Osaka for a time period that isnít yet bookable. That hotel is moving to the new Cat6. What was I supposed to do? There are lots of former Cat8 that moved to Cat5, and lots that moved to Cat6.

Also I think the point differential should have been mostly irrelevant. Imagine all the Tier 4-5 holders. Every Tier 5 ritz Iíve ever looked at is moving to Cat8. Thatís a huge drop in the number of bookable properties if arenít able to book before the end of the year.
nexusCFX is offline  
Old Aug 18, 18, 5:16 pm
  #5609  
 
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 1,838
From TPG:

“Also, keep in mind that Category 8 pricing doesn’t go into effect until 2019, and a Marriott spokesperson confirmed that old Tier 4-5 certificates (which are now new Category 7 certificates) can be used at any top-tier property in the combined program until Category 8 pricing goes live. Since this gives you a window of at least four months to lock in these stays, I think this is a fair compromise.

Finally, it’s worth noting that this new rates will not cross over to other categories when peak/off-peak pricing goes into effect in 2019. Marriott has confirmed that a certificate valid at a Category 6 property will only be valid at Category 6 properties, even though peak pricing for those hotels (60,000 points per night) is the same as standard pricing for Category 7 hotels.”
callmedtop is offline  
Old Aug 18, 18, 5:17 pm
  #5610  
 
Join Date: Jul 2018
Posts: 16
That is not true. I wouldn't have picked a cat 9. Not everyone bases their vacation plans on the best "deal."
Jennlynd is offline  

Thread Tools
Search this Thread
Search Engine: