Marriott Travel Packages

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Old Sep 2, 18, 1:10 am   -   Wikipost
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Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:

Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
  • Select “Packages - Deals” from the “Topic” drop down menu
  • Submit your request
As a reminder, status.marriott.com will periodically have additional updates.
Source: https://www.flyertalk.com/forum/marr...es-update.html

The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================

If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.

Effective April 1 2017 re: Southwest & the companion pass:

"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
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Old Aug 18, 18, 2:25 pm
  #5566  
 
Join Date: May 2017
Posts: 34
Marriott is really risking a lot of brand loyalty with decisions like this. I would hope Marriott decides to refund the 30k points on the Cat6 and Cat8 packages.

While the conversion itself seems fair, it means anyone who's booked a Cat6 or cat8 package paid 30k more than they would have had Marriott not withheld this information until after everything was frozen. This shows a lot of disrespect to loyal customers who built up significant amounts of points through stays. And as you point out, 30% of properties are getting more expensive.
GUWonder, Happy, imverge and 4 others like this.
applesauce is offline  
Old Aug 18, 18, 2:26 pm
  #5567  
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 2,046
Originally Posted by Happy View Post
Several of us tried to attach a cert to a property requires higher level without success.

There are several posters on this thread are in that situation. whether you attach the cert or not, if it is a Cat 6, you are screwed because now you would not even get a refund EVEN IF you have attached it, due to the property is a Cat 1 to 4, and the Cat 6 is now also a Cat 1 to 4!

Again, whether you attached the cert or not, if yours is a Cat 6, you are screwed!
Except if you had attached your Cat-6 to a property which going up in value and you intend to stay. There are many properties that go up from old Cat-6 to new Cat-5, 35k.
RedSun is offline  
Old Aug 18, 18, 2:27 pm
  #5568  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AA, AS Gold 75K, BA, QF, SQ, Marriott Platinum Premiere
Posts: 2,413
Originally Posted by FlyingMoonwards View Post
Agree, this is scummy from Marriott. A core feature of the certificates was the flexibility to use them on a higher category booking later.
In the now defunct MR program it did. New T&C apply now.
Flying for Fun is offline  
Old Aug 18, 18, 2:30 pm
  #5569  
 
Join Date: Jun 2018
Location: Las Vegas
Posts: 30
This is a disgrace, do you think after all the backlash marriott will reconsider.

If marriott sticks to this I will do everything in my power to avoid all marriott properties going forward.

Between the outright lies about the suite upgrades to this bait and switch, I really hope they get crushed in earning this upcoming year. The choices we make with our wallets are the best way to show them.
zach46290 is offline  
Old Aug 18, 18, 2:32 pm
  #5570  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 27,060
Originally Posted by RedSun View Post
Except if you had attached your Cat-6 to a property which going up in value and you intend to stay. There are many properties that go up from old Cat-6 to new Cat-5, 35k.
Here is the problem - a property you would intend to stay. None of those goes up to 35K or even higher is the property at where I would intend to go. just sayin.
Happy is offline  
Old Aug 18, 18, 2:34 pm
  #5571  
 
Join Date: May 2015
Location: YVR, ZRH
Programs: *G
Posts: 5,150
I agree that

a) announcing this literally the day where it's impossible to do anything about it after having been in the works for so long is a rather scummy move
b) those who "overpaid" should get the differences refunded

but... c'mon, this kind of "value matching" was ALWAYS the most likely outcome. "disgrace" is WAY of an overstatement for what happened here. Marriott matched the values, in some cases even INCREASING the value of the already-very-generous certificates. There's really no reason to complain here.
Smiley90 is offline  
Old Aug 18, 18, 2:35 pm
  #5572  
 
Join Date: Oct 2009
Programs: AC, DL, Marriott, SPG, Fairmont, Best Western
Posts: 1,725
Originally Posted by Lizie View Post
Not fair RedSun, those in the military or associated services can't pick and choose so readily that far in advance.
Marriott was basically forcing us to make travel plans within one month for certificates that are valid for a year
Lizie likes this.
MasterGeek is offline  
Old Aug 18, 18, 2:39 pm
  #5573  
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Join Date: Sep 2008
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Posts: 12,233
I don't see this as a net negative for Cat 1-5 (my situation). I also think the UA points were extremely generous (essentially 1:1).

As I had no booking ready, this is not a killer loss for me. Now, wait until I try to book something that I was used to seeing as a Cat 5.
aacharya is offline  
Old Aug 18, 18, 2:41 pm
  #5574  
 
Join Date: Jun 2018
Location: Las Vegas
Posts: 30
Originally Posted by aacharya View Post
I don't see this as a net negative for Cat 1-5 (my situation). I also think the UA points were extremely generous (essentially 1:1).

As I had no booking ready, this is not a killer loss for me. Now, wait until I try to book something that I was used to seeing as a Cat 5.
Of course it not a net negative for you, everyone knew 1-5 would become 1-4.
zach46290 is offline  
Old Aug 18, 18, 2:42 pm
  #5575  
 
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 3,953
Well, I'm glad I had already used my Cat 6 upgraded to Cat 8 certificate and just used it last month

What a clusterfark... though technically this was a possible scenario that people had been worried about.
luv2ctheworld is offline  
Old Aug 18, 18, 2:42 pm
  #5576  
 
Join Date: May 2017
Posts: 34
Originally Posted by Smiley90 View Post
but... c'mon, this kind of "value matching" was ALWAYS the most likely outcome. "disgrace" is WAY of an overstatement for what happened here.
If they had announced it prior to today, I think everyone would agree. That they withheld their decision cost many people 30k points for each package purchased. They had better offer some compensation or a lot of brand loyal people are going to be looking elsewhere. TPs aren't cheap and those who accumulated that many points (besides perhaps MSers) won't forget that.
Jennlynd likes this.
applesauce is offline  
Old Aug 18, 18, 2:47 pm
  #5577  
 
Join Date: Jun 2018
Location: Las Vegas
Posts: 30
The idea that they did the conversion based on the Peak cost of the rooms even though these will not take effect till early 2019 and most certificates will either be expired by then or only have a few months left is just so so scummy.
zach46290 is offline  
Old Aug 18, 18, 2:49 pm
  #5578  
 
Join Date: Mar 2005
Location: BOS / ICN
Programs: nothing but freebies
Posts: 244
Originally Posted by Marriott Rewards Insider View Post
Members,

For members with existing Travel Packages (booked prior to today and not yet attached to a reservation), today we are able to share how they will convert within the newly unified program. Please see the full chart below.

No existing Travel Package certificate is losing value in terms of points and, with the new Free Night Award Chart that goes live today, 70% of our hotels either stayed at the same redemption rate threshold or moved down. As we structured the conversion chart, we considered the introduction of peak and off-peak redemption rates, which will be introduced in early 2019. This means that if you have an existing Category 9 certificate, which converts to Category 6 starting today, holders will still be able to attach the certificate to a stay when redemption rates within that category are at their highest.

Please let us know if you have any questions and we’ll do our best to answer.



Marriott Rewards Insider
"No existing Travel Package certificate is losing value in terms of points"
Hah! This is totally untrue. Peak/off-peak award does not even exist until 2019, as mentioned in Marriott website.
Old Cat 6 value is now 25K, not 30K. Old Cat 8 is now 35K, not 40K.
applesauce likes this.
edta450 is offline  
Old Aug 18, 18, 2:49 pm
  #5579  
 
Join Date: May 2015
Location: YVR, ZRH
Programs: *G
Posts: 5,150
Originally Posted by applesauce View Post
If they had announced it prior to today, I think everyone would agree. That they withheld their decision cost many people 30k points for each package purchased. They had better offer some compensation or a lot of brand loyal people are going to be looking elsewhere. TPs aren't cheap and those who accumulated that many points (besides perhaps MSers) won't forget that.
That's why I mentioned a&b as caveats that leave a sour taste. I'm not personally affected by the "overpayment", but I understand why those that overpaid are upset. 30k is a reasonable amount to worry about and I hope that people get that refunded, since it's essentially a "waste" otherwise. But I wouldn't call for pitchforks 14 hours into August 18, Marriott has basically a month to make this right since nobody can touch TP's for a month now anyway.
Smiley90 is offline  
Old Aug 18, 18, 2:53 pm
  #5580  
 
Join Date: Aug 2002
Location: St. Louis, MO
Posts: 1,246
Originally Posted by Smiley90 View Post
That's why I mentioned a&b as caveats that leave a sour taste. I'm not personally affected by the "overpayment", but I understand why those that overpaid are upset. 30k is a reasonable amount to worry about and I hope that people get that refunded, since it's essentially a "waste" otherwise. But I wouldn't call for pitchforks 14 hours into August 18, Marriott has basically a month to make this right since nobody can touch TP's for a month now anyway.
I agree with that, actually. But I wonder what marketing genius thought it made sense to announced this conversion without addressing your a&b, or at least saying what the "reduced" surrender value of these certificates is going to be. They had to know this was going to cause people to be upset. Letting them stew for a month doesn't seem like the best idea.
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