Marriott Travel Packages

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Old Sep 2, 18, 1:10 am   -   Wikipost
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Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:

Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
  • Select “Packages - Deals” from the “Topic” drop down menu
  • Submit your request
As a reminder, status.marriott.com will periodically have additional updates.
Source: https://www.flyertalk.com/forum/marr...es-update.html

The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================

If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.

Effective April 1 2017 re: Southwest & the companion pass:

"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
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Old Aug 16, 18, 12:12 pm
  #5341  
 
Join Date: Apr 2013
Location: PHX
Programs: AA Plat, A List Pref, Marriott Ambassador
Posts: 323
Originally Posted by bryan995 View Post
Yikes, this is news to me, seems like a very strange system. If the hotel is costing 240,000+40,000 for the free night, and the allocation is 135,000, then I suppose I will owe 145,000?

Making this hotel + airline points costing 360,000+145,000? 505,000?
no, that isn't correct. you are entitled to 7 consecutive nights at a current cat 8 (40k) property for the total of 360k points. I would phone it in if what you're seeing isn't that.
davidsc111 is offline  
Old Aug 16, 18, 12:15 pm
  #5342  
 
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, UA Silver, Marriott Plat Premier, Hilton Diamond, Hertz President's Circle
Posts: 1,107
Originally Posted by bryan995 View Post
Yikes, this is news to me, seems like a very strange system. If the hotel is costing 240,000+40,000 for the free night, and the allocation is 135,000, then I suppose I will owe 145,000?

Making this hotel + airline points costing 360,000+145,000? 505,000?
I think RedSun is mixing things up. You paid 360K for a 7-night Cat 8 cert plus miles.

You can redeem it for a 7-night stay at a Cat 8, which is something that would have otherwise cost 40K per night with 5th night free (i.e. 240K).

If you attempt to cancel the cert for a points refund, you would receive 135K.
nabeelj is online now  
Old Aug 16, 18, 12:18 pm
  #5343  
 
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, UA Silver, Marriott Plat Premier, Hilton Diamond, Hertz President's Circle
Posts: 1,107
Originally Posted by RedSun View Post
You redeemed 360,000 MRs for a Cat-8 7-night package with airline miles. The main or key component of the travel package is actually the airline miles. The MR cost allocation for the 7-night hotel is only 135,000 MRs. Your certificate is attached to a property that is costing more than the Cat-8 40,000 MRs rate.

You need to get ready to deliver more MR points for the stay. You need to check how much more MR you need, may be 10,000 MR/night to a total of 60,000 MRs or 70,000 MRs. The upgrade does not get the free night. If you do not get the points handy, your reservation will be cancelled and your certificate returned.
The property that his reservation is at is a Cat 8. It says 240K points for a 7-night stay.
nabeelj is online now  
Old Aug 16, 18, 12:21 pm
  #5344  
 
Join Date: Aug 2010
Location: CLT
Programs: AA, UA, BA, Hilton Gold, SPG Gold, IHG Platinum
Posts: 2,071
Originally Posted by bryan995 View Post
Yikes, this is news to me, seems like a very strange system. If the hotel is costing 240,000+40,000 for the free night, and the allocation is 135,000, then I suppose I will owe 145,000?

Making this hotel + airline points costing 360,000+145,000? 505,000?
No. If you redeemed for a cat 8 TP and the certificate is attached to a (current) cat 8 hotel, you should not see a message saying you owe more points. I would call in and straighten it out ASAP with the conversion upcoming.
dukerau is offline  
Old Aug 16, 18, 12:27 pm
  #5345  
 
Join Date: Dec 2017
Posts: 277
Originally Posted by bryan995 View Post
I called in and booked my 7N TP a few days ago. This is what my account shows...Please remember to order e-certificate(s) once you earn the required points.
If you have not earned the required points 10 days prior to your reservation, customer support will contact you to discuss payment options.

Price shows as:
  • 280.32 + 240,000 points
Clicking order reward certificates results in an error ...
Was my TP attached correctly? Or do I need to call in before D-day?

That's the message with no TP attached.
OssianBlue is offline  
Old Aug 16, 18, 12:45 pm
  #5346  
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 2,340
Originally Posted by nabeelj View Post
The property that his reservation is at is a Cat 8. It says 240K points for a 7-night stay.
If this is true, then why he is required to deposit more points to complete the reservation??

Clearly he has some certificate attached. And he does not have enough points. The OP is very confused now....
RedSun is offline  
Old Aug 16, 18, 12:49 pm
  #5347  
 
Join Date: Jun 2018
Programs: Hilton Diamond, Marriott Plat, Shangri-la Gold, Taj Gold, Krisflyer Gold, BA Gold
Posts: 93
Normal transfers

Has anyone done the regular MR to MR <50k transfers lately?
Kingboomer is offline  
Old Aug 16, 18, 1:12 pm
  #5348  
 
Join Date: Dec 2017
Posts: 277
Originally Posted by RedSun View Post
If this is true, then why he is required to deposit more points to complete the reservation??

Clearly he has some certificate attached. And he does not have enough points. The OP is very confused now....
Why would you say this? it is exactly the same language as when nothing is attached to the reservation.
OssianBlue is offline  
Old Aug 16, 18, 1:14 pm
  #5349  
 
Join Date: Aug 2018
Programs: Marriott
Posts: 46
Not to further complicate matters, but for both a DP and confirmation, here's my situation. Because we're being encouraged to attach our certs, I have a Cat 8 certificate attached to a Cat 8 property that is going up in points after the merge. The email confirmation I received from Marriott shows that the certificate was attached to the reservation properly, and that I only owe the parking and resort fees for the stay (total of $280). However, here is what is posted to my account online:

"

This reservation has e-certificate(s).

Your Reward certificates will be sent to your hotel.
"

So the e-cert is attached, but there is no way to see the value of said e-certificate. No way for me to tell if it was accurately processed. Then it says this (please note I omitted the specific travel dates since I don't post my travel plans online):

"Room Total Summary


35.32 USD Taxes and fees

360,000

Points
  • 1 room(s) for 7 nights


    Prices in USD
  • [TRAVEL DATE 1], 2019
    • 40,000 points
  • [TRAVEL DATE 2], 2019
    • 40,000 points
  • [TRAVEL DATE 3], 2019
    • 40,000 points
  • [TRAVEL DATE 4], 2019
    • 40,000 points
  • [TRAVEL DATE 5], 2019
    • Free Night
  • [TRAVEL DATE 6], 2019
    • 40,000 points
  • [TRAVEL DATE 7], 2019
    • 40,000 points
  • Total points rate
    360,000
  • Resort Fee
    245.00
  • Estimated government taxes and fees
    35.32
  • Total for stay in hotel's currency
    280.32 + 360,000 points

Total for Stay

(All rooms) in local currency

280.32 USD 360,000 Points

Summary of Charges(all rooms)

Subtotal

360,000 Points

Total taxes & fees

280.32 USD

Total for Stay

280.32 USD + 360,000 Points
"

Then it stated my remaining points. Nowhere on the online reservation does it say the value of my certificate, only that I have one. Also, the points rate per night for the hotel clearly equals 240,000 but it is showing the total as 360,000 points, which is the total amount of the certificate. It also doesn't show that those points have already been deducted from my account. Since this is the first TP cert I've purchased, is that normal? It seems unnecessarily confusing, especially given what the previous poster said regarding his or her cert.

I did ask a rep if it was attached properly, and she said it was showing up correctly on her end. But with the misinformation we've been getting, I don't trust Marriott CSRs right now.
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Old Aug 16, 18, 1:28 pm
  #5350  
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 2,340
Originally Posted by OssianBlue View Post
Why would you say this? it is exactly the same language as when nothing is attached to the reservation.
Originally Posted by FrustratedinCA View Post
Not to further complicate matters, but for both a DP and confirmation, here's my situation. Because we're being encouraged to attach our certs, I have a Cat 8 certificate attached to a Cat 8 property that is going up in points after the merge. The email confirmation I received from Marriott shows that the certificate was attached to the reservation properly, and that I only owe the parking and resort fees for the stay (total of $280). However, here is what is posted to my account online:

"This reservation has e-certificate(s).

Your Reward certificates will be sent to your hotel.
"

So the e-cert is attached, but there is no way to see the value of said e-certificate. No way for me to tell if it was accurately processed. Then it says this (please note I omitted the specific travel dates since I don't post my travel plans online):"Room Total Summary


35.32 USD Taxes and fees360,000

Points
  • 1 room(s) for 7 nights


    Prices in USD
  • [TRAVEL DATE 1], 2019
    • 40,000 points
  • ...
  • [TRAVEL DATE 7], 2019
    • 40,000 points
  • Total points rate
    360,000
  • Resort Fee
    245.00
  • Estimated government taxes and fees
    35.32
  • Total for stay in hotel's currency
    280.32 + 360,000 points
Total for Stay

(All rooms) in local currency280.32 USD 360,000 Points

Summary of Charges(all rooms)

Subtotal

360,000 Points

Total taxes & fees

280.32 USD

Total for Stay

280.32 USD + 360,000 Points
"

Then it stated my remaining points. Nowhere on the online reservation does it say the value of my certificate, only that I have one. Also, the points rate per night for the hotel clearly equals 240,000 but it is showing the total as 360,000 points, which is the total amount of the certificate. It also doesn't show that those points have already been deducted from my account. Since this is the first TP cert I've purchased, is that normal? It seems unnecessarily confusing, especially given what the previous poster said regarding his or her cert.

I did ask a rep if it was attached properly, and she said it was showing up correctly on her end. But with the misinformation we've been getting, I don't trust Marriott CSRs right now.
OssianBlue, the non-believer, can answer you....
He won't believe what you just said. He would say the reservation is wrong and your TP is not attached.
RedSun is offline  
Old Aug 16, 18, 1:33 pm
  #5351  
 
Join Date: Dec 2017
Posts: 277
Originally Posted by RedSun View Post
OssianBlue, the non-believer, can answer you....
He won't believe what you just said.
Um, what? That looks like a correctly applied certificate. Not sure what you are getting at.
OssianBlue is offline  
Old Aug 16, 18, 1:37 pm
  #5352  
 
Join Date: Aug 2018
Programs: Marriott
Posts: 46
Originally Posted by OssianBlue View Post
Um, what? That looks like a correctly applied certificate. Not sure what you are getting at.
Not sure what that point was either. I just wanted to verify it looked as it should, since I've never done this before. Thanks!
FrustratedinCA is offline  
Old Aug 16, 18, 1:41 pm
  #5353  
 
Join Date: Dec 2017
Posts: 277
Originally Posted by FrustratedinCA View Post
Not sure what that point was either. I just wanted to verify it looked as it should, since I've never done this before. Thanks!
I'm going to take a guess that your certificate was never downgraded or upgraded. When that happens it turns into a weird one showing partial amounts. For example, here's a booking where I used a former Cat 8 that was downgraded to a 1-5.
  • 1 room(s) for 7 nights
  • Monday,, 2018
    • 25,000 points
  • Tuesday, , 2018
    • 25,000 points
  • Wednesday, , 2018
    • 25,000 points
  • Thursday, , 2018
    • 25,000 points
  • Friday, , 2018
    • Free Night
  • Saturday, , 2018
    • 25,000 points
  • Sunday, , 2018
    • 25,000 points
  • Total points rate
    45,000
  • Estimated government taxes and fees
    Included
OssianBlue is offline  
Old Aug 16, 18, 1:45 pm
  #5354  
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 2,340
Originally Posted by OssianBlue View Post
Um, what? That looks like a correctly applied certificate. Not sure what you are getting at.
Originally Posted by FrustratedinCA View Post
Not sure what that point was either. I just wanted to verify it looked as it should, since I've never done this before. Thanks!
For a properly attached Cat-8 TP, it should show a total points of 135,000, not 360,000 points. For Cat-9, it should show 165,000 points total.

Both bryan995 and FrustratedinCA's TPs are not attached the regular ways. But it does not say they are wrong, or as OssianBlue said, the TP is not attached.
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Old Aug 16, 18, 1:51 pm
  #5355  
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Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 13,089
Originally Posted by DelAbbot View Post
If the old Cat-6 (30K/night) 7 night can only be used for new Cat-4 (25K/night), isn't that an unfair downgrade? Considering all other Cats can be fairly mapped, wouldn't it be fair and Marriott receive less complaints/calls to map old Cat-6 to new Cat-5 (35/night).

Or am I dreaming because I currently hold an unattached old Cat-6 7 night TP?
I think you're right. It seems very likely to me that in cases where there isn't an exact match on point levels in the new program, yes, they will "round up".

And that explains why they're delaying the announcement of the mapping. Since both old cat 6 30K and old cat 7 35K would map to new cat 5 35K, they don't want the current old cat 7 holders calling now to downgrade to old cat 6 to refund the extra points.
swag is offline  

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