Marriott Travel Packages

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Old Sep 2, 18, 1:10 am   -   Wikipost
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Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:

Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
  • Select “Packages - Deals” from the “Topic” drop down menu
  • Submit your request
As a reminder, status.marriott.com will periodically have additional updates.
Source: https://www.flyertalk.com/forum/marr...es-update.html

The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================

If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.

Effective April 1 2017 re: Southwest & the companion pass:

"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
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Old Aug 16, 18, 10:29 am
  #5326  
 
Join Date: Dec 2013
Location: SFO
Programs: UA Gold, AS 75K, Hilton Diamond, Hyatt Explorist
Posts: 445
Originally Posted by brokenwindow View Post
So.. I have two category 8 7-night package reward certificates in my account.

I'm trying to book a hotel for 7 nights, which is category 8. I dont see any option to use my certificate as payment for the 7 nights when booking an award stay. How exactly do you go about booking using your certificate?
you need to call in to book it.
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Old Aug 16, 18, 10:30 am
  #5327  
 
Join Date: Jul 2009
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Originally Posted by Rusdude View Post


Ask for a supervisor — the system to transfer over 50K has been down for awhile now but the way they got me 80K points was to transfer 50K normally and then supervisor manually added/removed 30K from respective accounts.

Please note that the rules only allow for over 50K transfer to be done for the purposes of making a reservation so, to be on the safe side, I made a booking that left me 80K points short and then called in to get the transfer done. Then cancelled reservation, points got refunded and called in later to book a TP.

Also, not every CSR is even aware that over 50K transfers are allowed so if you get pushback - try again.
No luck on a >50k spouse to spouse point transfer today for an award booking. System is definitely no longer available so any transfer > 50k would require convincing someone at Marriott to do this manually.
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Old Aug 16, 18, 10:45 am
  #5328  
kkl
 
Join Date: Feb 2010
Posts: 702
The non upgradeable certs after d day is a huge let down
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Old Aug 16, 18, 10:58 am
  #5329  
 
Join Date: Dec 2017
Location: SF Bay
Programs: SPG Platinum
Posts: 788
Originally Posted by spgplat21 View Post
Can you not upgrade a category package to a tier package? I just called to do this and was told I could upgrade to Category 9, but not to Tier 1-3 or 4-5.
I've been told the same but a manager did an override when I claimed a rep told me I would be able to do so.
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Old Aug 16, 18, 11:04 am
  #5330  
 
Join Date: Aug 2009
Location: IAH
Programs: SPG Platinum, Hyatt Diamond, IHG Gold Ambassador, Marriott Gold
Posts: 518
Originally Posted by mster View Post
No luck on a >50k spouse to spouse point transfer today for an award booking. System is definitely no longer available so any transfer > 50k would require convincing someone at Marriott to do this manually.
As I mentioned in my post, the system for over-60K transfers has been down for weeks. So I was able to do this only when a friendly rep asked a supervisor to do it — 50K transferred as normal and then the rest (30K for me) was done as a manual adjustment.
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Old Aug 16, 18, 11:11 am
  #5331  
 
Join Date: Jun 2018
Programs: Hilton Diamond, Marriott Plat, Shangri-la Gold, Taj Gold, Krisflyer Gold, BA Gold
Posts: 85
Normal transfers

So normal 50k transfers are working?
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Old Aug 16, 18, 11:34 am
  #5332  
 
Join Date: May 2014
Posts: 29
I called in and booked my 7N TP a few days ago. This is what my account shows...Please remember to order e-certificate(s) once you earn the required points.
If you have not earned the required points 10 days prior to your reservation, customer support will contact you to discuss payment options.

Price shows as:
  • 280.32 + 240,000 points
Clicking order reward certificates results in an error ...
Was my TP attached correctly? Or do I need to call in before D-day?

Last edited by bryan995; Aug 16, 18 at 11:40 am
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Old Aug 16, 18, 11:43 am
  #5333  
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 1,832
Originally Posted by bryan995 View Post
I called in and booked my 7N TP a few days ago. This is what my account shows...Please remember to order e-certificate(s) once you earn the required points.
If you have not earned the required points 10 days prior to your reservation, customer support will contact you to discuss payment options.

Price shows as:
  • 280.32 + 240,000 points
Clicking order reward certificates results in an error ...
Was my TP attached correctly? Or do I need to call in before D-day?
Yes, your certificate is attached. But if you do not, or won't get enough points to complete the booking at the reservation deadline, your reservation will be cancelled.

Good luck with it.
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Old Aug 16, 18, 11:47 am
  #5334  
 
Join Date: Aug 2014
Location: WAS
Programs: UA Platinum, AA Gold
Posts: 84
Originally Posted by Happy View Post
Many pages ago someone was told the same as you are told, so she redeemed from her husband's account to her own UA account. The eventual outcome? the transfer was NOT going thru, rejected by UA with the apparent reason. She had to redo the whole thing.
If you want to read the actual posts, it would be over a week or even more ago that was reported. (several posts from the initial attempt to the eventual re-do.)

Good luck if you still want to try with mismatched names.
Ended up redeeming a package from her Marriott account to my UA account anyway, since I didn't really have any other options. Miles posted to UA today, within 24 hours of booking the package
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Old Aug 16, 18, 11:47 am
  #5335  
 
Join Date: May 2014
Posts: 29
Originally Posted by RedSun View Post
Yes, your certificate is attached. But if you do not, or won't get enough points to complete the booking at the reservation deadline, your reservation will be cancelled.
Enough points? The TP is supposed to cover the full cost, no? I've already redeemed the 360k points for this TP?
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Old Aug 16, 18, 11:54 am
  #5336  
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 1,832
Originally Posted by bryan995 View Post
Enough points? The TP is supposed to cover the full cost, no? I've already redeemed the 360k points for this TP?
You redeemed 360,000 MRs for a Cat-8 7-night package with airline miles. The main or key component of the travel package is actually the airline miles. The MR cost allocation for the 7-night hotel is only 135,000 MRs. Your certificate is attached to a property that is costing more than the Cat-8 40,000 MRs rate.

You need to get ready to deliver more MR points for the stay. You need to check how much more MR you need, may be 10,000 MR/night to a total of 60,000 MRs or 70,000 MRs. The upgrade does not get the free night. If you do not get the points handy, your reservation will be cancelled and your certificate returned.
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Old Aug 16, 18, 11:59 am
  #5337  
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Join Date: Feb 2002
Location: Santa Monica, CA
Programs: UA 1K MM, Hilton Diamond, SPG lifetime Gold
Posts: 343
Originally Posted by spgplat21 View Post
Can you not upgrade a category package to a tier package? I just called to do this and was told I could upgrade to Category 9, but not to Tier 1-3 or 4-5.
I was able to upgrade a CAT 1-5 to a Tier 1-3 several days ago. The phone agent had to call her help desk but it went smoothly.
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Old Aug 16, 18, 11:59 am
  #5338  
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Join Date: Jul 2003
Location: Florida
Posts: 26,872
Originally Posted by shutter41 View Post
Ended up redeeming a package from her Marriott account to my UA account anyway, since I didn't really have any other options. Miles posted to UA today, within 24 hours of booking the package
Good for you that works out but not for the previous poster.
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Old Aug 16, 18, 12:05 pm
  #5339  
 
Join Date: May 2014
Posts: 29
Originally Posted by RedSun View Post
You redeemed 360,000 MRs for a Cat-8 7-night package with airline miles. The main or key component of the travel package is actually the airline miles. The MR cost allocation for the 7-night hotel is only 135,000 MRs. Your certificate is attached to a property that is costing more than the Cat-8 40,000 MRs rate.News

You need to get ready to deliver more MR points for the stay. You need to check how much more MR you need, may be 10,000 MR/night to a total of 60,000 MRs or 70,000 MRs. The upgrade does not get the free night. If you do not get the points handy, your reservation will be cancelled and your certificate returned.
Yikes, this is news to me, seems like a very strange system. If the hotel is costing 240,000+40,000 for the free night, and the allocation is 135,000, then I suppose I will owe 145,000?

Making this hotel + airline points costing 360,000+145,000? 505,000?
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Old Aug 16, 18, 12:11 pm
  #5340  
 
Join Date: Aug 2004
Location: YYZ
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Posts: 1,099
Originally Posted by bryan995 View Post
I called in and booked my 7N TP a few days ago. This is what my account shows...Please remember to order e-certificate(s) once you earn the required points.
If you have not earned the required points 10 days prior to your reservation, customer support will contact you to discuss payment options.

Price shows as:
  • 280.32 + 240,000 points
Clicking order reward certificates results in an error ...
Was my TP attached correctly? Or do I need to call in before D-day?
This is what a reservation of mine with an attached 7-night Cat 7 cert looks like:
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