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-   Marriott | Rewards (https://www.flyertalk.com/forum/marriott-rewards-427/)
-   -   One night not available, adding an extra night makes it available (https://www.flyertalk.com/forum/marriott-rewards/1391825-one-night-not-available-adding-extra-night-makes-available.html)

Flyer Sean Jun 28, 2013 10:53 am

Just wanted to add a data point in case others, as I have, find this thread looking for answers.

The HKG mar riot was totally booked for a saturday night stay. However I noticed that if I put in both Saturday and Sunday it would give me a room.

I called Marriot and they said since you are a gold member I should call and ask for the frond desk manager (NOT reservations) and see if they will chop it in two.

I called and the woman told me to book the two night stay, which i did while she was on the line, and then giver her the confirmation number. In about 30 seconds she was able to change it to a one nigh stay. I refreshed my screen and my reservation was exactly what I had been looking for.

Not sure if this will work for everyone but it CAN happen and it is worth a shot.


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