Elite Timelines
#1
Original Poster
Join Date: Feb 2003
Location: Hudson Valley, NY USA
Posts: 279
Elite Timelines
I started staying at Marriot in August. At present, I am 4 nights away from Silver. Does Marriott work these rewards on a calendar year basis, meaning come January, I would have to start all over again working towards my elite status?
#2

Join Date: May 2003
Posts: 1,326
Marriott will automatically reset your 'nights counter' at January 1.
However, I was in the same position last year - joined in October, and after sending a note to the elite guest service desk they confirmed I would be able to use a 'rolling 12 months' in my first year of membership "as an exception", though I did have to monitor this myself and let them know so they could upgrade my status in their system manually.
i.e. I had 19 nights between October and January 1st and after 31 nights in 2003 I got back to them and was upgraded to gold. After 56 I got back to them again and was upgraded to platinum. At that point the 56 nights was being counted afresh towards 2004 status.
However, I was in the same position last year - joined in October, and after sending a note to the elite guest service desk they confirmed I would be able to use a 'rolling 12 months' in my first year of membership "as an exception", though I did have to monitor this myself and let them know so they could upgrade my status in their system manually.
i.e. I had 19 nights between October and January 1st and after 31 nights in 2003 I got back to them and was upgraded to gold. After 56 I got back to them again and was upgraded to platinum. At that point the 56 nights was being counted afresh towards 2004 status.

