Jun 22, 2019, 9:01 am
Last edit by: dgreen12
A reminder that the Bonvoy program terms & conditions (section 1.3.c.v) provide:
Participating Properties that have mandatory resort charges, which include internet access, will provide a replacement benefit, to be determined at each Participating Property's discretion.
Participating Properties that have mandatory resort charges, which include internet access, will provide a replacement benefit, to be determined at each Participating Property's discretion.
Resort fees, destination fees and associated issues (points, waivers, etc.)
Nov 16, 2011, 8:30 am
#92
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,165
Resort Fees
Anyone notice that Marriott "resorts" are tacking on a resort fee much more often now? In fact, I had a reservation that had no fee when I originally booked it, and now when I look at the res there is a 30/day resort fee tacked on, even on a points stay.
Nov 16, 2011, 10:05 am
#95
Join Date: Aug 2011
Programs: Marriott Platinum
Posts: 58
I hate these "add-on" resort fees that usually give me "access" to things I don't want or need.
In the past, the Camelback Inn in Scottsdale would just automatically waive their resort fee for platinum members (I was told they assumed that platinum elites were likely there for business and not partaking in the stuff that the resort fee covered anyway). It's been 2 years since we stayed there, though...
In the past, the Camelback Inn in Scottsdale would just automatically waive their resort fee for platinum members (I was told they assumed that platinum elites were likely there for business and not partaking in the stuff that the resort fee covered anyway). It's been 2 years since we stayed there, though...
Nov 16, 2011, 10:21 am
#96
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
I would print a copy of your original reservation showing there is no resort fee and take that with you on your trip. I thought that hotels are supposed to show all fees at the time the reservation is made. Therefore, if not resort fee is mentioned, they are supposed to be able to charge it to you later.
Nov 16, 2011, 11:23 am
#97
Join Date: Oct 2006
Programs: UA Platinum, Marriott Platinum Premier
Posts: 83
I hate these "add-on" resort fees that usually give me "access" to things I don't want or need.
In the past, the Camelback Inn in Scottsdale would just automatically waive their resort fee for platinum members (I was told they assumed that platinum elites were likely there for business and not partaking in the stuff that the resort fee covered anyway). It's been 2 years since we stayed there, though...
In the past, the Camelback Inn in Scottsdale would just automatically waive their resort fee for platinum members (I was told they assumed that platinum elites were likely there for business and not partaking in the stuff that the resort fee covered anyway). It's been 2 years since we stayed there, though...
May 20, 2012, 7:51 pm
#99
Join Date: Dec 2009
Location: Chicago area
Programs: Marriott Platinum, AA Gold
Posts: 50
Resort fees waived at RC resorts?
I've had success as a plat getting Marriott resorts to waive resort fees. We have a stay planned at Dove Mountain later this year and I wondered if I could expect Ritz to do the same. Doesn't make much sense to get free internet as a gold/plat elite if you still need to pay the resort fee that includes internet.
May 20, 2012, 10:29 pm
#101
Join Date: Jun 2009
Location: Chicago (ORD)
Programs: Marriott Bonvoy Lifetime Titanium, UA Gold, AA Gold
Posts: 566
The resort fee at Dove Mtn includes valet parking, among other things. I was able to get out of it but they don't actual make figuring out where you are really allowed to self-park very easy. The signs are totally confusing (there is a huge parking lot and every sign seems to indicate that every space is for valet or employees; we couldn't figure it out but parked in where we thought was okay, only to realize each time afterwards that there was yet another little sign saying it was for something else). However, in reality, the parking lot is really a very convenient short walk from the building.
May 21, 2012, 8:50 pm
#102
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,096
Sep 10, 2012, 8:39 am
#103
Join Date: May 2002
Location: England
Posts: 223
Resort Fee?
My daughter is staying at the Eden Roc Renaissance Miami Beach using a 5 night points certificate and was told the reservation was subject to a $25/day resort fee. What does this 'surcharge' cover?
The reservation states - Additional service charges or resort fees may apply where applicable. When is it and when is it not applicable?
The reservation states - Additional service charges or resort fees may apply where applicable. When is it and when is it not applicable?
Sep 10, 2012, 8:55 am
#104
Join Date: Jun 2011
Location: USA
Programs: SPG Plat, etc.
Posts: 190
Unfortunately, it's common for resorts to charge daily fees that can cover a myriad of things (usually basic items) such as internet, health club, water in room, etc. Each property comes up with their own list of items included in the fee, so it's impossible to know what is included w/o asking the individual property... and it can change as they modify it from time to time.
This practice is very frustrating but has become commonplace in the industry... just another way to increase the room rate.
Since your daughter is staying at the hotel now... just ask her to have the front desk explain what's included.
This practice is very frustrating but has become commonplace in the industry... just another way to increase the room rate.
Since your daughter is staying at the hotel now... just ask her to have the front desk explain what's included.
Sep 10, 2012, 9:23 am
#105
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Most resort fees are simply revenue enhancement charges so the property does not have to raise their rates and look unfavorable when compared to lower rate properties. It's just like the junk fees the airlines have been doing and should be abolished the same way. If the properties won't do it on their own, then government regulation should be brought into play to protect consumers. One property, I read, had the audacity to charge a CCF (Common Cleaning Fee) on a folio!
There may also be an issue of avoiding certain taxes if "resort fees" do qualify for occupancy taxes most hotels must collect. So maybe there is incentives for the local taxing authorities to get in the game here! I was at one property where the booked rate included breakfast, but instead of billing the room at the full rate, they reduced the room rate by their charge for breakfast, added breakfast as a separate line item and charged sales tax on that. Very clear some game playing was going on.
There may also be an issue of avoiding certain taxes if "resort fees" do qualify for occupancy taxes most hotels must collect. So maybe there is incentives for the local taxing authorities to get in the game here! I was at one property where the booked rate included breakfast, but instead of billing the room at the full rate, they reduced the room rate by their charge for breakfast, added breakfast as a separate line item and charged sales tax on that. Very clear some game playing was going on.