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-   Marriott | Rewards (https://www.flyertalk.com/forum/marriott-rewards-427/)
-   -   Online Statement (https://www.flyertalk.com/forum/marriott-rewards/137286-online-statement.html)

foodguy Jan 17, 2002 10:18 pm

Online Statement
 
I realize that we are in uncharted territory with dividend miles earned through 3/31 applying to 02 or 03 elite status, but having already renewed plat prior to 12/31 why has my account not reset to zero and indicate the nights I need to renew for 03? Any thoughts? I am concerned that if Marriott waits until March to post the adjustments it could prove quite difficult to go back and challenge incorrect stays.

bonzaiflyer Jan 18, 2002 6:04 am

I don't think there's any reason for concern at this point. I'm sure that since they came up with this promo, they know how to back it up. Since it runs thru Mar, I wouldn't sweat it, but I'm going to keep copies of all my folios for 2002 just in case.

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Not sure where I'm going, but I'm gettting there fast.

BERGDAVID Jan 20, 2002 1:42 pm

a lot of the postings to the accounts depend on the particular location you are at. each location has a different time frame for posting their credits. For example, a friend of mine in Florida (ft. lauderdale) got his points credited approx. 8 days after his return. He and I were in Aruba almost 10 weeks ago, and the points are still not credited to our account. Your best bet would be to contact the particular resort/hotel that you stayed at and get on their case. If they don't help you quickly, go higher, and don't leave it.

Good luck


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