Sep 15, 2022, 2:26 am
Last edit by: margarita girl
Note that there was a change effective Aug 30/23 as confirmed by our knowledgeable contributor iknowthings. Per posts #90, 93 and 111:
The T&C is changing, effective August 29, that all 3 rooms will have to have the same check-in and checkout dates to receive points.
You won't have to book all three rooms at the same time, their dates will just all have to match. They've always already had separate confirmation numbers. Furthermore, this doesn't mean you can't have rooms with different lengths of stay, it means you'll have to break up the reservations a little. For example, if you want one room for three nights and one room for four, you'd make two three night reservations and one 1 night reservation.
FAQ: Points & credit for same-night, overlapping and nested stays at different hotels
Mar 29, 2019, 6:43 am
#1
Original Poster
Join Date: Jul 2012
Location: RDU
Programs: DL(PM), UA(Silver), AA(EXP) Marriott(Ti), HH(Gold), Hertz(PC)
Posts: 2,667
FAQ: Points & credit for same-night, overlapping and nested stays at different hotels
Let's say I check into property A for seven days on a Wednesday. On Friday, while touring a nearby city, it gets kinda late so I check into property B for the night, and check out the following morning.
The following Wednesday morning I check out of property A.
By now I've paid for eight nights. Will I get that many nights credited towards status? Obviously there isn't any fraud in place, the one night at B is just a convenience thing.
The following Wednesday morning I check out of property A.
By now I've paid for eight nights. Will I get that many nights credited towards status? Obviously there isn't any fraud in place, the one night at B is just a convenience thing.
Mar 29, 2019, 7:04 am
#2
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Depends. Per the T&Cs, you should get the points for your 7-night and your 1-night stay, but you should only get night credit for 7 nights (as you would actually only be staying in one of those rooms each night.) Also note that my understanding is Marriott does periodically audit accounts and if they did so, even if that night were credited to you, it could be removed. And if they did that, there would be no notification/communications to you of that and no "paper" trail showing that extra night was ever in your account.
What does this mean? It means you might well see an extra night show up. It also means that even if that night shows up, it could disappear again. My recommendation is don't rely on that one extra night for any elite status or bonus promo requirements. If it shows up and stays, great, if it doesn't you weren't really entitled to it anyway, but you should expect to receive the points for all 8 nights of your stays.
What does this mean? It means you might well see an extra night show up. It also means that even if that night shows up, it could disappear again. My recommendation is don't rely on that one extra night for any elite status or bonus promo requirements. If it shows up and stays, great, if it doesn't you weren't really entitled to it anyway, but you should expect to receive the points for all 8 nights of your stays.
Mar 29, 2019, 11:52 am
#3
Join Date: Mar 2016
Posts: 413
Depends. Per the T&Cs, you should get the points for your 7-night and your 1-night stay, but you should only get night credit for 7 nights (as you would actually only be staying in one of those rooms each night.) Also note that my understanding is Marriott does periodically audit accounts and if they did so, even if that night were credited to you, it could be removed. And if they did that, there would be no notification/communications to you of that and no "paper" trail showing that extra night was ever in your account.
What does this mean? It means you might well see an extra night show up. It also means that even if that night shows up, it could disappear again. My recommendation is don't rely on that one extra night for any elite status or bonus promo requirements. If it shows up and stays, great, if it doesn't you weren't really entitled to it anyway, but you should expect to receive the points for all 8 nights of your stays.
What does this mean? It means you might well see an extra night show up. It also means that even if that night shows up, it could disappear again. My recommendation is don't rely on that one extra night for any elite status or bonus promo requirements. If it shows up and stays, great, if it doesn't you weren't really entitled to it anyway, but you should expect to receive the points for all 8 nights of your stays.
Mar 29, 2019, 7:00 pm
#4
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,209
There's a similar scenario being discussed in a FB group: someone's on a very long stay for work and wants to nest a single night in a cheap hotel so the current promo kicks in when they check out of the second, longer stay. Impossible to determine how Marriott's IT will deal with this (if it deals with it at all) because we don't know if they use check-in dates, check-out dates or something else to determine which is the first stay for the rules of the promo. Apparently they cannot check out of the long stay for one night which would be the only way of accurately predicting the sequence of events.
Jul 30, 2022, 1:08 pm
#5
Join Date: May 2022
Posts: 3
Nested trip question
I'm doing an extended stay and have a shorter trip coming up in the middle of the long one. Called customer service and they said I won't earn points or nights for the shorter trip, but then I found an thread where someone said you can earn the points (FT won't let me link because I have a new account.) Anyone have experience with this and if so what did you earn?
Jul 30, 2022, 5:03 pm
#6
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,209
Welcome to a world of pain. There are numerous reports in this forum of nested stays posting incorrectly and the advice is to either (a) check out of the original stay, check in to the new one, check out of the new one, and check back into the original one as a series of consecutive stays, or (b) stay off brand at a non-Bonvoy hotel for the shorter nested stay so you avoid any mis-posting nonsense.
To strictly answer your question, you should receive qualifying nights only for one hotel per night but points for both stays including the nested one. In practice, because the IT can't cope with the scenario, the shorter stay will post first with its qualifying nights and points and this will foul up the posting of the extended stay's qualifying nights when you eventually check out because the IT thinks you've already had elite night credits for some of the dates and it cannot do the correct calculation. You're then enveloped in a world of pain trying to get this fixed because you clearly want the elite qualifying nights from the longer stay.
Armed with this knowledge, it's now up to you whether you choose one of the two scenarios (a) or (b) or follow through with your original plan and enter the world of pain. Can't say you've not been told.
To strictly answer your question, you should receive qualifying nights only for one hotel per night but points for both stays including the nested one. In practice, because the IT can't cope with the scenario, the shorter stay will post first with its qualifying nights and points and this will foul up the posting of the extended stay's qualifying nights when you eventually check out because the IT thinks you've already had elite night credits for some of the dates and it cannot do the correct calculation. You're then enveloped in a world of pain trying to get this fixed because you clearly want the elite qualifying nights from the longer stay.
Armed with this knowledge, it's now up to you whether you choose one of the two scenarios (a) or (b) or follow through with your original plan and enter the world of pain. Can't say you've not been told.
Jul 30, 2022, 9:19 pm
#7
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
Seems like the sensible approach is either to do your nested stay at a different chain or skip entering your Bonvoy number if staying at a Marriott affiliated hotel.
Jul 31, 2022, 7:15 am
#9
Join Date: May 2022
Posts: 3
Unfortunately I can't really change my plans at this point, but thanks for the warning nonetheless 😂
Jul 31, 2022, 10:32 am
#10
Join Date: Jun 2012
Posts: 411
Aug 1, 2022, 12:53 am
#11
Join Date: Jan 2005
Location: Silicon Valley
Programs: Marriott Ambassador
Posts: 1,243
Welcome to a world of pain. There are numerous reports in this forum of nested stays posting incorrectly and the advice is to either (a) check out of the original stay, check in to the new one, check out of the new one, and check back into the original one as a series of consecutive stays, or (b) stay off brand at a non-Bonvoy hotel for the shorter nested stay so you avoid any mis-posting nonsense.
To strictly answer your question, you should receive qualifying nights only for one hotel per night but points for both stays including the nested one. In practice, because the IT can't cope with the scenario, the shorter stay will post first with its qualifying nights and points and this will foul up the posting of the extended stay's qualifying nights when you eventually check out because the IT thinks you've already had elite night credits for some of the dates and it cannot do the correct calculation. You're then enveloped in a world of pain trying to get this fixed because you clearly want the elite qualifying nights from the longer stay.
Armed with this knowledge, it's now up to you whether you choose one of the two scenarios (a) or (b) or follow through with your original plan and enter the world of pain. Can't say you've not been told.
To strictly answer your question, you should receive qualifying nights only for one hotel per night but points for both stays including the nested one. In practice, because the IT can't cope with the scenario, the shorter stay will post first with its qualifying nights and points and this will foul up the posting of the extended stay's qualifying nights when you eventually check out because the IT thinks you've already had elite night credits for some of the dates and it cannot do the correct calculation. You're then enveloped in a world of pain trying to get this fixed because you clearly want the elite qualifying nights from the longer stay.
Armed with this knowledge, it's now up to you whether you choose one of the two scenarios (a) or (b) or follow through with your original plan and enter the world of pain. Can't say you've not been told.
Aug 1, 2022, 1:04 am
#12
Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA Gold, Ex-Hertz 5* PC, Ex-HH Diamond, Ex-BD*G
Posts: 3,062
Only works if you use a separate Bonvoy account. You actually run the risk of getting your longer trip turned down and only getting points for the single night. Multiple similar threads with this being discussed:
Benefits and Bonvoy credits if I have Simultaneous Stays at Different Hotels?
400+ nights a year…is Marriott the best option?
Put your nights to a separate Bonvoy account, or (better plan) just try another chain a few times.
Benefits and Bonvoy credits if I have Simultaneous Stays at Different Hotels?
400+ nights a year…is Marriott the best option?
Put your nights to a separate Bonvoy account, or (better plan) just try another chain a few times.
Aug 2, 2022, 3:00 am
#13
Join Date: Sep 2017
Posts: 122
Booking two hotels in different cities
My company booked me a Marriott in Seattle for a month for relocation. Need to travel to Phoenix for a few days during the month and booked another Marriott hotel. Can’t checkout of the hotel in Seattle to check in Phoenix because I have too much belongings to take with me for a short trip. I’ve provided my Bonvoy membership number for both stays. Will I get points and nights for both hotels?
Aug 2, 2022, 6:01 am
#14
Join Date: May 2022
Posts: 2,255
My company booked me a Marriott in Seattle for a month for relocation. Need to travel to Phoenix for a few days during the month and booked another Marriott hotel. Can’t checkout of the hotel in Seattle to check in Phoenix because I have too much belongings to take with me for a short trip. I’ve provided my Bonvoy membership number for both stays. Will I get points and nights for both hotels?
Aug 2, 2022, 6:32 am
#15
Join Date: Sep 2017
Posts: 122
I’ll have to check with corporate if they can change hotels. No spouse but can I create another Bonvoy account under my name, provide that to the Phoenix hotel and then transfer the points to my first account after I get the points? I don’t really build loyalty at other hotel brands.