Rewards Web Site
May 8, 2000 | 9:05 am
#1
Original Poster
Join Date: Oct 1999
Location: cincinnati, ohio
Posts: 67
Rewards Web Site
I am not sure about the rest of you, but my account on Marriott's web site has not been updated in over a month! I am happy to report though that i have checked my account via their 800 number and my bonus points for paying with a credit card have been posting a day or two after the stay.
May 8, 2000 | 9:08 am
#2
Original Poster
Join Date: Oct 1999
Location: cincinnati, ohio
Posts: 67
That is, paying with a VISA credit card.
May 8, 2000 | 9:29 am
#3
Original Member
Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,043
my account is updated and shows the stays in Bangkok form march-23.
No VISA bonus miles yet, but Marriott did state for that promotion, that those bonus miles will only post 6 to 8 weeks later.
No VISA bonus miles yet, but Marriott did state for that promotion, that those bonus miles will only post 6 to 8 weeks later.
May 8, 2000 | 9:29 am
#4
Original Member
Join Date: May 1998
Location: CH-3823 Wengen Switzerland
Programs: miles&more, MileagePlus
Posts: 27,043
my account is updated and shows the stays in Bangkok from april-23.
No VISA bonus miles yet, but Marriott did state for that promotion, that those bonus miles will only post 6 to 8 weeks later.
[This message has been edited by Rudi (edited 05-09-2000).]
No VISA bonus miles yet, but Marriott did state for that promotion, that those bonus miles will only post 6 to 8 weeks later.
[This message has been edited by Rudi (edited 05-09-2000).]
May 8, 2000 | 4:28 pm
#5
Join Date: Jan 2000
Location: Boston, MA
Posts: 613
I haven't stayed in a Marriott in about a month, but the website does reflect my last stay.
For what its worth...
For what its worth...
May 8, 2000 | 5:52 pm
#6
Join Date: Oct 1999
Location: Don't know....
Programs: BA LTG, SQ TPPS, CX DMP, AA EXP, Bonvoy LTT, ALL PLT, Hilton DM
Posts: 4,037
My account is current on the website. My stay on April 20th has posted.
May 9, 2000 | 9:05 am
#7
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
My account is current, also. My stay on April 29 posted. Half a dozen stays with double VISA points are all posted correctly, no waiting.
Bruce
Bruce
May 9, 2000 | 12:01 pm
#8
Original Poster
Join Date: Oct 1999
Location: cincinnati, ohio
Posts: 67
That is strange. I just checked again and my account only shows activity up until 4/04/00, even though i have been staying at a Marriott every single week since the beginning of the year and continue to do so! at least my account is current via the 800 number.
May 9, 2000 | 1:06 pm
#9
Join Date: May 2000
Location: Monrovia, CA, USA
Programs: AA, NWA, UA, Hilton, Marriott
Posts: 75
My account has not been updated on the web site since Feb 8 - and I have stayed several times since then. I even got my statement in the mail yesterday through March 30. Usually the mailed statements are really behind. I guess all that work they are doing on changing the elite levels is preventing them from updating anything?
May 9, 2000 | 2:48 pm
#10
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,445
my account shows the activity from a week and a half ago with the bonus for paying with Visa. Surprise surprise!
May 9, 2000 | 9:37 pm
#11
Join Date: Sep 1999
Location: CHS
Programs: UA Premier, AA Gold, AC 25K, Marriott LT Titanium, Hyatt Globalist, Hilton Gold
Posts: 2,144
I was having a similar problem, but Marriott seems to have recently updated their website.
Until about a week ago, the website didn't show stays for me as far back as 2/7.
Now, the website shows my most recent stay (4/29).
Until about a week ago, the website didn't show stays for me as far back as 2/7.
Now, the website shows my most recent stay (4/29).
May 13, 2000 | 2:13 pm
#12
Join Date: Sep 1999
Programs: AA EXP, SPG PLT, Hyatt DIA, Hilton GLD
Posts: 978
The site has not been updated since 4-1-00 for me. Very frustrating considering Marriott is so good in so many ways.
May 13, 2000 | 6:48 pm
#13
Join Date: Apr 2000
Location: California
Posts: 2,164
I feel a little uneasy reading these comments, because I signed up for Marriott Rewards recently. Their email to me said my account "was being prepared for online viewing" and I would be contacted via email when it was ready, in about a week. After 2 1/2 weeks I emailed them asking why I hadn't heard anything. This was a week ago and they haven't replied. Not off to a good start!
May 13, 2000 | 7:00 pm
#14
Join Date: Nov 1999
Posts: 3,511
I wanted to look something up on my account, but they have to "prepare your account for viewing". I received a response saying my account was ready within 24 hours.
May 14, 2000 | 11:18 am
#15
Join Date: Sep 1999
Location: CHS
Programs: UA Premier, AA Gold, AC 25K, Marriott LT Titanium, Hyatt Globalist, Hilton Gold
Posts: 2,144
Another option is to use the automated phone service. It is usually more up to date and you can hear information for your last five stays.