![]() |
Mostly domestic, I have 1 or 2 problems a year out of 70-90 nights. It's almost always a missing PLT amenity. A note on the website to customer support usually fixes it, though it took two communications to correct a stay at the Cosmopolitan this year. They also took 10 days to post vs. the typical 2-3, and seem to have a reputation for falling down in this area.
|
I have 75 nights so far 20 years and 1600+ nights. This year 1 time, over the years on average 1 time per year.
|
I've seldom had a problem with domestic (Stateside) stays posting correctly, but overseas stays, particularly when using Bonus Bucks, were quite a problem.
Even then, though, it seemed to be a problem only with certain properties, not others in the same city, so it could simply be that specific properties just don't know how to set it up correctly. |
Originally Posted by Counsellor
(Post 17056856)
I've seldom had a problem with domestic (Stateside) stays posting correctly, but overseas stays, particularly when using Bonus Bucks, were quite a problem.
|
1/20 are not posting for me and all of them post with the correct # of points. I am booking all my stays through Marriott.com which I am sure helps.
|
I don't understand why the change for me. Almost half of my stays this year have had some sort of issue.
Most have involved the plat welcome gift, but I have had 4 stays not credit at all. And I book almost all of my stays through Marriott.com or our corporate travel site. Two biggest issues seem to be around stays at Autograph Collection hotels and when the property has a Rewards Bonus Point rate. Maybe I just need to stick to standard rates. |
| All times are GMT -6. The time now is 2:11 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.