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-   -   Award in Eugene (https://www.flyertalk.com/forum/marriott-rewards/1219206-award-eugene.html)

jrsinpdx May 25, 2011 9:26 pm


Originally Posted by tolkiennut (Post 16447672)
That's the Springfield property... I was hoping to stay closer to "downtown" Eugene

Yeah, that 2 mile commute is a killer!:D

tolkiennut May 26, 2011 9:24 pm


Originally Posted by jrsinpdx (Post 16451758)

Originally Posted by tolkiennut (Post 16447672)
That's the Springfield property... I was hoping to stay closer to "downtown" Eugene

Yeah, that 2 mile commute is a killer!:D

A two mile drive is not very accommodating to enjoying a few beverages before heading back (see walking not driving) to the hotel.

My original point of this thread was to try and gauge others' experience in non-availability of award nights

hpewen May 27, 2011 12:05 am


Originally Posted by tolkiennut (Post 16447775)
I guess I can try that... I generally find they just transfer you to CS who then reads you the same stuff you find online...

Anyone else ever seen whole months "blacked out" months in advance? I thought this was against the Marriott no blackouts?

I haven't experienced hotel black-outs nor have I lost out on booking a room using rewards to a paying customer.

When I am unsure of availability, I call the hotel directly. I've also escalated to the supervisors of the phone CSR, but find they are limited to what the hotel tells them.

tolkiennut May 27, 2011 9:07 am


Originally Posted by hpewen (Post 16458255)
I haven't experienced hotel black-outs nor have I lost out on booking a room using rewards to a paying customer.

When I am unsure of availability, I call the hotel directly. I've also escalated to the supervisors of the phone CSR, but find they are limited to what the hotel tells them.

So you have had success booking a hotel that shows 0 award availability online by calling the hotel directly?

MDtR-Chicago May 27, 2011 3:17 pm

One thing to consider is there may be a length-of-stay requirement (2 or 3 or even 5 consecutive nights)... have you looked at a longer stay and then see if there's availability?

hpewen May 27, 2011 4:15 pm


Originally Posted by tolkiennut (Post 16459776)
So you have had success booking a hotel that shows 0 award availability online by calling the hotel directly?

No, I have not had any success. I usually just move on since I don't have the time to continually follow up.

Incidentally, I was planning on staying at the same hotel in August. I just called up the hotel to ask my questions as well as yours.

You are correct that the hotel is booked out for November weekends. There are University of Oregon football games (18-20 and 25-27) as someone pointed out, as well as "some sporting event" on the other weekends (4-6 and 11-13). In addition, they just built a new arena.

It seems that you probably don't have a chance to book this hotel. Here is what the hotel agent told me that you can try: call the hotel the day of at about 4pm, when the cancellations usually come in. Make a reservation under cash to secure it (hotel can not reserve using points) then call Marriott line to switch pay to rewards reservation. The agent said that there is a possibility that the hotel may be sold out for points as there is a cap of how many people can stay with points. He did confirm that there are no black-out dates. Hope this helps...

tolkiennut May 27, 2011 6:18 pm


Originally Posted by hpewen (Post 16462021)

Originally Posted by tolkiennut (Post 16459776)
So you have had success booking a hotel that shows 0 award availability online by calling the hotel directly?

No, I have not had any success. I usually just move on since I don't have the time to continually follow up.

Incidentally, I was planning on staying at the same hotel in August. I just called up the hotel to ask my questions as well as yours.

You are correct that the hotel is booked out for November weekends. There are University of Oregon football games (18-20 and 25-27) as someone pointed out, as well as "some sporting event" on the other weekends (4-6 and 11-13). In addition, they just built a new arena.

It seems that you probably don't have a chance to book this hotel. Here is what the hotel agent told me that you can try: call the hotel the day of at about 4pm, when the cancellations usually come in. Make a reservation under cash to secure it (hotel can not reserve using points) then call Marriott line to switch pay to rewards reservation. The agent said that there is a possibility that the hotel may be sold out for points as there is a cap of how many people can stay with points. He did confirm that there are no black-out dates. Hope this helps...

Very helpful.

Thanks!

SkiAdcock May 27, 2011 6:54 pm

Or you can do the obvious & easy thing given we're talking only 2 miles here :rolleyes:

Book Springfield & if you're worried about drinking & driving, take a cab for crikey's sake. If you're using an award that's free. A cab for 2 miles is cheap. Geesh.

OVMV.

Cheers.


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