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Old Jan 21, 2011 | 6:29 am
  #1  
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Join Date: Mar 2003
Location: UK
Programs: AA LfGLD, HH Gold, PC Plt, Marriott Plt
Posts: 280
LNF inconsistency

I have in the last 3 days had some successes and a failure at getting LNF to work.

On Wednesday I was successful in getting 2 stays in Phoenix agreed and so reducing the rates down to a very low figure in one case.

On Thursday I was unsuccessful on getting a stay in DC in November on the grounds that the comparsion site did not instant book the room for me. The same site was used as a comparsion on one of the wednesday stay.

So should I feel lucky that they, LNF team, let me have the rate for the Wednesday booking or should I go back and argue that I had a successful claim the day before using that site?

And why is it only NA that you can have voucher bookings for comparsion purposes and not the whole world?
Smart Monkey is offline  
Old Jan 21, 2011 | 9:14 pm
  #2  
 
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
Originally Posted by Smart Monkey
I have in the last 3 days had some successes and a failure at getting LNF to work.

On Wednesday I was successful in getting 2 stays in Phoenix agreed and so reducing the rates down to a very low figure in one case.

On Thursday I was unsuccessful on getting a stay in DC in November on the grounds that the comparsion site did not instant book the room for me. The same site was used as a comparsion on one of the wednesday stay.

So should I feel lucky that they, LNF team, let me have the rate for the Wednesday booking or should I go back and argue that I had a successful claim the day before using that site?

And why is it only NA that you can have voucher bookings for comparsion purposes and not the whole world?
I know of at least one site that offers BOTH instant confirmation ressies and those in which an answer is supplied within 24 hours- all during the same search! Larger cities (such as NYC and DC) seem to have this often - 3 or 4 Marriott'smay be listed as instant confirmation, while others are not. I have a NYC stay coming up where this happened - the hotel I really wanted was not an instant confirmation, so I had to go with a 2nd choice. Perhaps your Wednesday night was instant, while your Thursday was not???
sophiegirl is offline  


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