Eleite benefit: Free Local calls at international locations?
Dec 21, 2010, 7:11 am
#1
Original Poster
Join Date: Dec 2006
Location: Jersey
Programs: UA 1K, Marriott Lifetime PLT
Posts: 1,154
Eleite benefit: Free Local calls at international locations?
I am at a marriott in mexico. I noticed i had been charged for some local calls. When i asked the manager to take them off the bill he said that that benefit doesnt not include mexico. I dont see anywhere on the website that says this benefit is limited to the US. Anyone know what the rule is regarding this?
Dec 21, 2010, 7:29 am
#2
Join Date: Nov 2007
Location: OSH/ATW
Programs: Mileage Plus Silver, Marriott Rewards Lifetime Titanium
Posts: 258
I was also charged for a local call while staying in Australia. I figured I missed something somewhere and just paid it. I don't know if this was something I was legitimately supposed to pay or not being an elite member. I was too lazy/drunk to fight it.
Dec 21, 2010, 1:48 pm
#3
Join Date: Sep 2006
Location: MCO
Programs: UA Silver, DL Silver (MM), HH LT Diamond, MR LT Platinum
Posts: 564
I am at a marriott in mexico. I noticed i had been charged for some local calls. When i asked the manager to take them off the bill he said that that benefit doesnt not include mexico. I dont see anywhere on the website that says this benefit is limited to the US. Anyone know what the rule is regarding this?
Additional Platinum and Gold Membership Benefits:
1. Free Local Phone: Free, unlimited local phone calls at participating JW Marriott Hotels & Resorts, EDITION Hotels, Autograph Collection, Renaissance Hotels, Marriott Hotels & Resorts Courtyard by Marriott, Fairfield Inn & Suites by Marriott and SpringHill Suites by Marriott locations in North America.
1. Free Local Phone: Free, unlimited local phone calls at participating JW Marriott Hotels & Resorts, EDITION Hotels, Autograph Collection, Renaissance Hotels, Marriott Hotels & Resorts Courtyard by Marriott, Fairfield Inn & Suites by Marriott and SpringHill Suites by Marriott locations in North America.
Dec 21, 2010, 2:07 pm
#4
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
The links are crazy: This one shows no restrictions (except "participating")
http://www.marriott.com/rewards/member-benefits.mi
This one specifically restricts to US and Canada:
http://www.marriott.com/rewards/memb...ts/platinum.mi
http://www.marriott.com/rewards/member-benefits.mi
This one specifically restricts to US and Canada:
http://www.marriott.com/rewards/memb...ts/platinum.mi
Dec 21, 2010, 3:28 pm
#5
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,570
They could probably also wiggle on what defines "local", as many countries never had the same distinction between local and long distance that the U.S. did for most of the 20th century. Specifically, in many places, every call regardless of distance had an associated usage (toll) charge.
No real idea about Mexico or whether this relic of yesteryear - playing tolls for voice traffic - still applies there. It's been at least 15 years since I've made any kind of call using a hotel phone...
No real idea about Mexico or whether this relic of yesteryear - playing tolls for voice traffic - still applies there. It's been at least 15 years since I've made any kind of call using a hotel phone...