Dec 19, 2013, 9:27 am
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Las Vegas Cosmopolitan Hotel [Master Thread]
Dec 10, 2010, 6:06 pm
#46
Join Date: Dec 2006
Location: USA
Posts: 3,945
opening 12/15/2010 http://www.cosmopolitanlasvegas.com/
Dec 13, 2010, 5:27 pm
#50
Join Date: Sep 2004
Location: Houston, TX
Programs: United 1K MM, Marriott Platinum, Starwood Gold
Posts: 265
I was looking to book a company meeting there in January. I called the numbers on the website – 1st one nobody answered; 2nd one just said no one was available.
I hope the service gets better once they open.
I hope the service gets better once they open.
Dec 13, 2010, 7:38 pm
#51
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,832
We go out every Labor day, and I just booked a nice rate for a terrace studio...normally stay at the Wynn or Encore, but they're rates are going up and their service is going the other way.
Dec 15, 2010, 10:56 pm
#52
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,316
A Peek at Its Players-Type Program
Identity Membership is a unique program that allows you to accumulate “Identity Points” on all types of spending in a resort/casino including room, dining, spa treatments, entertainment and gaming.
It enables you to earn points faster than other resort/casino programs which offer points just for slots and table play. Identity membership lets you choose from a menu of ways to redeem your points such as:
•dinner for 2
•spa treatments
•free room upgrades
The program includes three tiers of membership depending on the points you have accumulated with more generous benefits as you move from Silver to Gold to Platinum. For example if you’re a Platinum member you are entitled to a personal host. A personal host gives Platinum members the ultimate in special treatment with the discretion to give you complimentary privileges and benefits to match your interests and needs.
It enables you to earn points faster than other resort/casino programs which offer points just for slots and table play. Identity membership lets you choose from a menu of ways to redeem your points such as:
•dinner for 2
•spa treatments
•free room upgrades
The program includes three tiers of membership depending on the points you have accumulated with more generous benefits as you move from Silver to Gold to Platinum. For example if you’re a Platinum member you are entitled to a personal host. A personal host gives Platinum members the ultimate in special treatment with the discretion to give you complimentary privileges and benefits to match your interests and needs.
Dec 17, 2010, 12:34 am
#53
Join Date: Feb 2008
Programs: Marriott LT Platinum; United 1MM, 1K
Posts: 81
Nice! Looking forward to my stay in January. Do you have to be onsite to sign up for the identity program?
Dec 17, 2010, 5:33 am
#54
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,297
Have a one-night stay here in January for a speaking gig, booked the conference rate which was really good. Through the conference site I couldn't add my Marriott Rewards #, and received a hotel confirmation # rather than a Marriott confirmation #. So Marriott couldn't access the res, had to call the hotel. Added my Marriott Rewards #. I had understood that elite benefits would apply, the agent on the phone said they wouldn't "because this is a casino property." Not that I actually care, but will be curious to see how it shakes out. Calling before the hotel even opens I can imagine that information and training is uneven. No doubt some kinks to work out here. But looking forward to checking the place out if only for a night.
Dec 17, 2010, 11:39 am
#55
Join Date: Dec 2010
Posts: 15
Have a one-night stay here in January for a speaking gig, booked the conference rate which was really good. Through the conference site I couldn't add my Marriott Rewards #, and received a hotel confirmation # rather than a Marriott confirmation #. So Marriott couldn't access the res, had to call the hotel. Added my Marriott Rewards #. I had understood that elite benefits would apply, the agent on the phone said they wouldn't "because this is a casino property." Not that I actually care, but will be curious to see how it shakes out. Calling before the hotel even opens I can imagine that information and training is uneven. No doubt some kinks to work out here. But looking forward to checking the place out if only for a night.
Dec 17, 2010, 4:50 pm
#56
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
I spent over a hour at this hotel talking to several managers about the Marriott Reward Elite benefits.
Bottom line - this is not a Marriott Brand hotel - it is a partner hotel that books through the Marriott reservation site. It has its own rewards program.
I spoke to several people starting at the front desk. The front desk people had no clue about Marriott Gold/Plat benefits. I then spoke to a front desk manager - who also did not and she indicated that this was only a partner hotel not part of the Marriott brand - even though it is an Autograph hotel.
Then I spoke to a higher level upstairs supervisor and got pretty much the same story. Then I spoke to a Marriott transition supervisor and got the story that this is considered a Resort and therefore does not provide the normal Platinum benefits other than earning MR points.
I also call Marriott Customer Service and they indicated that the Cosmopolitan was a full benefit hotel. They then transferred me to someone at the upstairs office at the Cosmopolitan and they said they do not provide benefits.
Bottom line - consider this a resort with No Benefits even though Resort is not in the name.
The Marriott transition supervisor indicated you would get a Plat arrival gift and they if not you get the $100. One should book here and go for the $100 as the staff is not knowledgeable. But no breakfast or lounge access - even though the Identity program Platinum level does give lounge access.
I am not sure why this is a Marriott brand at all. It has been advertised on the Marriott webpage but it really is not a Marriott brand.
There is a desk with a big line to join the Identity program which has three tiers Silver/Gold/Platinum but these do not translate to MR levels, even though the benefits are somewhat similar. MR Golds/Plat also do not get any room upgrades.
I would not recommend staying at this hotel if you are expecting Elite benefits from MR.
Bottom line - this is not a Marriott Brand hotel - it is a partner hotel that books through the Marriott reservation site. It has its own rewards program.
I spoke to several people starting at the front desk. The front desk people had no clue about Marriott Gold/Plat benefits. I then spoke to a front desk manager - who also did not and she indicated that this was only a partner hotel not part of the Marriott brand - even though it is an Autograph hotel.
Then I spoke to a higher level upstairs supervisor and got pretty much the same story. Then I spoke to a Marriott transition supervisor and got the story that this is considered a Resort and therefore does not provide the normal Platinum benefits other than earning MR points.
I also call Marriott Customer Service and they indicated that the Cosmopolitan was a full benefit hotel. They then transferred me to someone at the upstairs office at the Cosmopolitan and they said they do not provide benefits.
Bottom line - consider this a resort with No Benefits even though Resort is not in the name.
The Marriott transition supervisor indicated you would get a Plat arrival gift and they if not you get the $100. One should book here and go for the $100 as the staff is not knowledgeable. But no breakfast or lounge access - even though the Identity program Platinum level does give lounge access.
I am not sure why this is a Marriott brand at all. It has been advertised on the Marriott webpage but it really is not a Marriott brand.
There is a desk with a big line to join the Identity program which has three tiers Silver/Gold/Platinum but these do not translate to MR levels, even though the benefits are somewhat similar. MR Golds/Plat also do not get any room upgrades.
I would not recommend staying at this hotel if you are expecting Elite benefits from MR.
Dec 17, 2010, 5:03 pm
#57
Join Date: May 2008
Location: LAX, BOS
Programs: UA Silver, Alaska MVP Gold, Marriott Lifetime Titanium
Posts: 107
I spent over a hour at this hotel talking to several managers about the Marriott Reward Elite benefits.
Bottom line - this is not a Marriott Brand hotel - it is a partner hotel that books through the Marriott reservation site. It has its own rewards program.
I spoke to several people starting at the front desk. The front desk people had no clue about Marriott Gold/Plat benefits. I then spoke to a front desk manager - who also did not and she indicated that this was only a partner hotel not part of the Marriott brand - even though it is an Autograph hotel.
Then I spoke to a higher level upstairs supervisor and got pretty much the same story. Then I spoke to a Marriott transition supervisor and got the story that this is considered a Resort and therefore does not provide the normal Platinum benefits other than earning MR points.
I also call Marriott Customer Service and they indicated that the Cosmopolitan was a full benefit hotel. They then transferred me to someone at the upstairs office at the Cosmopolitan and they said they do not provide benefits.
Bottom line - consider this a resort with No Benefits even though Resort is not in the name.
The Marriott transition supervisor indicated you would get a Plat arrival gift and they if not you get the $100. One should book here and go for the $100 as the staff is not knowledgeable. But no breakfast or lounge access - even though the Identity program Platinum level does give lounge access.
I am not sure why this is a Marriott brand at all. It has been advertised on the Marriott webpage but it really is not a Marriott brand.
There is a desk with a big line to join the Identity program which has three tiers Silver/Gold/Platinum but these do not translate to MR levels, even though the benefits are somewhat similar. MR Golds/Plat also do not get any room upgrades.
I would not recommend staying at this hotel if you are expecting Elite benefits from MR.
Bottom line - this is not a Marriott Brand hotel - it is a partner hotel that books through the Marriott reservation site. It has its own rewards program.
I spoke to several people starting at the front desk. The front desk people had no clue about Marriott Gold/Plat benefits. I then spoke to a front desk manager - who also did not and she indicated that this was only a partner hotel not part of the Marriott brand - even though it is an Autograph hotel.
Then I spoke to a higher level upstairs supervisor and got pretty much the same story. Then I spoke to a Marriott transition supervisor and got the story that this is considered a Resort and therefore does not provide the normal Platinum benefits other than earning MR points.
I also call Marriott Customer Service and they indicated that the Cosmopolitan was a full benefit hotel. They then transferred me to someone at the upstairs office at the Cosmopolitan and they said they do not provide benefits.
Bottom line - consider this a resort with No Benefits even though Resort is not in the name.
The Marriott transition supervisor indicated you would get a Plat arrival gift and they if not you get the $100. One should book here and go for the $100 as the staff is not knowledgeable. But no breakfast or lounge access - even though the Identity program Platinum level does give lounge access.
I am not sure why this is a Marriott brand at all. It has been advertised on the Marriott webpage but it really is not a Marriott brand.
There is a desk with a big line to join the Identity program which has three tiers Silver/Gold/Platinum but these do not translate to MR levels, even though the benefits are somewhat similar. MR Golds/Plat also do not get any room upgrades.
I would not recommend staying at this hotel if you are expecting Elite benefits from MR.
I just called the Marriott Line asking about whether they accept the Bonus Bucks for this hotel. The operator called the hotel and the answer despite being advertised as a Autograph Collection hotel, the WILL NOT accept the Bonus Bucks because they say that it's too new of a hotel to accept it. Total garbage.
Lesson here is that they treat Marriott members like they don't exist. Unless you end up redeeming points for peak weekends, Wynn/Encore or Venetian/Palazzo offer better service. I even heard that once Venetian/Palazzo will accept IHC/Priority Club members, they will honor any elite status. For this hotel, forget it.
Last edited by orangecoatkid; Dec 17, 2010 at 6:23 pm Reason: Update latest on Bonus Bucks acceptance at this new hotel
Dec 17, 2010, 7:38 pm
#58
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
The hotel is nice and new - but overall it will not be competitive over time with the Mega properties. It has a fancy 4 story shopping complex in the front but that is pretty much it. But once the novelty runs out, it likely will be having special deals.
The pictures I have seen - the room are sort of like Marriott Suites. The hotel views this as a super luxury hotel, hence it doesn't need to provide benefits. Ritz Carlton is the luxury brand - and this is not a Ritz.
None of the employees are Marriott employees and none of them are familiar with Marriott Rewards rules. The Marriott supervisor there for transition was aware of the $100 penalty for not offering Plat arrival gift, but she was not aware of the $100 penalty for not offering breakfast if there is no concierge lounge available M-F.
The hotel position is that this is the only hotel on the strip that allows Marriott Reward members to earn and redeem points. But the benefits go to the Identity members. The hotel is not pushing MR it is only pushing Identity.
The net is this is nothing more than a Marketing arrangement - Marriott sells rooms through its reservation system and collects a fee. The hotel hopes to get access to Marriott customers.
The pictures I have seen - the room are sort of like Marriott Suites. The hotel views this as a super luxury hotel, hence it doesn't need to provide benefits. Ritz Carlton is the luxury brand - and this is not a Ritz.
None of the employees are Marriott employees and none of them are familiar with Marriott Rewards rules. The Marriott supervisor there for transition was aware of the $100 penalty for not offering Plat arrival gift, but she was not aware of the $100 penalty for not offering breakfast if there is no concierge lounge available M-F.
The hotel position is that this is the only hotel on the strip that allows Marriott Reward members to earn and redeem points. But the benefits go to the Identity members. The hotel is not pushing MR it is only pushing Identity.
The net is this is nothing more than a Marketing arrangement - Marriott sells rooms through its reservation system and collects a fee. The hotel hopes to get access to Marriott customers.
Last edited by cova; Dec 17, 2010 at 7:58 pm
Dec 17, 2010, 7:54 pm
#59
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
The Cosmopolitan Identity Membership Program
Silver Membership
Base level - simply enroll for free
- Inside information to get the most out of Vegas from Zagat
- Access to special offers and unpublished room rates
Gold Membership
Qualify by earning 20,000 Identity points in a 12 month period
- Upgrade to terraced suite (when available)
- 24-hour advanced ticket sales and/or invitations for headliner and other entertainment
- Complimentary fitness center access
- Arrival amenity
- Upgraded turndown service
- One in-room movie per visit
- Birthday champagne toast
- Invitations to special tournaments
- More inside Vegas information from Wallpaper
- Dedicated Gold reservations hotline
- Early check-in and/or late check-out (when available)
- Priority access to Wicked Spoon
- Access to Marquee Nightclub & Day Club at the Cosmopolitan
Platinum Membership
Qualify by earning 80,000 Identity points in a 12 month period
- Personal host service
- Pool host service
- Insider tours of restaurants
- Perferred seating in restaurants
- Deluxe arrival amenity
- Deluxe turndown service
- Complimentary spa services
- Access to member lounge
- Access to chauffeured limosine
- Dedicated Platinum reservations hotline
- VIP check-in
- Priority valet
- Guaranteed room/suite availability
- Complimentary transportation to/from McCarran airport
Earning Options: - 10 Identity Points when you spend:
$1 on room or suite accommodations
$4 on other resort spending (restaurant, spa, nightclub)
$10 in any shops
$15 wagered on reel/video reel slot
$50 wagered on video poker
$100 wagered on table games
So if you bet $100 - you get 10 points.
Spend $200 on your room - you get 2,000 points.
Redemption Options:- Dinner for two
- Sahra Spa
- Free room upgrade
So points cannot be used for free rooms
Free Rooms - Stay 8 nights, get 1 night free
Personal Host- For Platinums - personal host lets you choose from a variety of benefits for you points
Also - not clear whether you can earn both Identity Points and Marriott Reward Points - but I would assume not.
Base level - simply enroll for free
- Inside information to get the most out of Vegas from Zagat
- Access to special offers and unpublished room rates
Gold Membership
Qualify by earning 20,000 Identity points in a 12 month period
- Upgrade to terraced suite (when available)
- 24-hour advanced ticket sales and/or invitations for headliner and other entertainment
- Complimentary fitness center access
- Arrival amenity
- Upgraded turndown service
- One in-room movie per visit
- Birthday champagne toast
- Invitations to special tournaments
- More inside Vegas information from Wallpaper
- Dedicated Gold reservations hotline
- Early check-in and/or late check-out (when available)
- Priority access to Wicked Spoon
- Access to Marquee Nightclub & Day Club at the Cosmopolitan
Platinum Membership
Qualify by earning 80,000 Identity points in a 12 month period
- Personal host service
- Pool host service
- Insider tours of restaurants
- Perferred seating in restaurants
- Deluxe arrival amenity
- Deluxe turndown service
- Complimentary spa services
- Access to member lounge
- Access to chauffeured limosine
- Dedicated Platinum reservations hotline
- VIP check-in
- Priority valet
- Guaranteed room/suite availability
- Complimentary transportation to/from McCarran airport
Earning Options: - 10 Identity Points when you spend:
$1 on room or suite accommodations
$4 on other resort spending (restaurant, spa, nightclub)
$10 in any shops
$15 wagered on reel/video reel slot
$50 wagered on video poker
$100 wagered on table games
So if you bet $100 - you get 10 points.
Spend $200 on your room - you get 2,000 points.
Redemption Options:- Dinner for two
- Sahra Spa
- Free room upgrade
So points cannot be used for free rooms
Free Rooms - Stay 8 nights, get 1 night free
Personal Host- For Platinums - personal host lets you choose from a variety of benefits for you points
Also - not clear whether you can earn both Identity Points and Marriott Reward Points - but I would assume not.
Dec 17, 2010, 9:08 pm
#60
Join Date: May 2006
Location: DC
Programs: AA Exec Plat, Hyatt Globalist, Hilton Diamond, Marriott Plat
Posts: 597
I agree, it sucks that MR status members get zippy for staying here, but I booked to accumulate the points. I would rather get a load of MR points on my account for staying here than nothing for staying at every other hotel on the strip for the same price. Free internet and breakfast would be nice, but in lieu I will take the points.