Sheraton Grand Tel Aviv, Israel (formerly 'and Towers') [Master Thread]
Apr 1, 2018, 4:16 am
#197
Join Date: Sep 2013
Programs: AC SE100K, AA EXP, SPG Plt, HH Dmnd
Posts: 1,507
Just completed a stay here with 2 rooms and am extremely disappointed with everything about the hotel except the club lounge (the only place you can get a smile from staff) and the location (which is the same or inferior to every other beach hotel).
Warning: the standard suite they upgrade Plats into (and which I used all my 2018 SNAs on) is total garbage. You practically cannot even see the beach, and face a noisy back street, with old furniture and a bathroom that is comparable to an aircraft economy bathroom. It is a downgrade from even a standard room,
Warning: the standard suite they upgrade Plats into (and which I used all my 2018 SNAs on) is total garbage. You practically cannot even see the beach, and face a noisy back street, with old furniture and a bathroom that is comparable to an aircraft economy bathroom. It is a downgrade from even a standard room,
Aug 8, 2019, 8:58 am
#198
Join Date: Jan 2016
Posts: 905
I have a points reservation for later in the year: the booking shows “ deluxe, seafront, queen, balcony”; I’m considering using SNAs to upgrade but the choices are limited to: premium seafront balcony or premium seafront balcony with parquet floor or new deluxe seafront balcony. No mention/choice of suites.
So: as a LT Tit, would I likely get an upgrade to one of those better sounding room categories without using SNAs; are there no actual suites to be had ( perhaps other than the rather grim sounding one in the previous comment)?
It’s possible that my SNAs might expire if I don’t use them here.
Any advice/suggestions? Thanks.
So: as a LT Tit, would I likely get an upgrade to one of those better sounding room categories without using SNAs; are there no actual suites to be had ( perhaps other than the rather grim sounding one in the previous comment)?
It’s possible that my SNAs might expire if I don’t use them here.
Any advice/suggestions? Thanks.
Aug 8, 2019, 9:34 am
#199
Join Date: Nov 2003
Location: San Jose, CA
Posts: 38
I have a points reservation for later in the year: the booking shows “ deluxe, seafront, queen, balcony”; I’m considering using SNAs to upgrade but the choices are limited to: premium seafront balcony or premium seafront balcony with parquet floor or new deluxe seafront balcony. No mention/choice of suites.
So: as a LT Tit, would I likely get an upgrade to one of those better sounding room categories without using SNAs; are there no actual suites to be had ( perhaps other than the rather grim sounding one in the previous comment)?
It’s possible that my SNAs might expire if I don’t use them here.
Any advice/suggestions? Thanks.
So: as a LT Tit, would I likely get an upgrade to one of those better sounding room categories without using SNAs; are there no actual suites to be had ( perhaps other than the rather grim sounding one in the previous comment)?
It’s possible that my SNAs might expire if I don’t use them here.
Any advice/suggestions? Thanks.
Sep 1, 2019, 11:59 pm
#200
Join Date: Dec 2001
Location: Carlsbad,CA USA
Programs: Marriott Bonvoy Titanuim/Lifetime Platinum, Hilton Gold, United Silver
Posts: 1,533
I was wondering if valet parking is free for everyone or were you offered it as part of a package? I am trying to avoid a rental car but may have to rent due to palces I want to visit. What made driving difficult?
Thanks
Thanks
Oct 6, 2019, 12:44 pm
#202
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,708
Has anyone experienced or heard of the renovations at the hotel? The hotel's website has a few photos of the new rooms/bathrooms, and they look fantastic - a dramatic improvement on the old mess that was the former design[s]. Definitely the new Sheraton design language at play, but a better version of it; love the slatted wood on the walls.
khabah
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khabah
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Dec 27, 2019, 11:42 am
#204
Join Date: Jan 2016
Posts: 905
I’m here now and am entirely satisfied with the accommodations: a nicely renovated one bedroom suite ( SNAs applied), 1.5 baths in the style pictured above; living room with balcony has marina/beach view; the bedroom looks the other direction. Very pleasant.
The lounge offerings are good ( ...I only tried once, but everything is vegetarian, so good for my preference; maybe it’s just for Shabbat, I know nothing about these things).
The only negative: one staff member who seems to be pained by the need to provide service to guests; all others have been good.
I’m glad I chose this hotel.
The lounge offerings are good ( ...I only tried once, but everything is vegetarian, so good for my preference; maybe it’s just for Shabbat, I know nothing about these things).
The only negative: one staff member who seems to be pained by the need to provide service to guests; all others have been good.
I’m glad I chose this hotel.
May 17, 2022, 1:07 pm
#209
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
Be aware that the Junior Suite is the only room category that does not have any sea view whatsoever and it faces the street.
May 17, 2022, 1:28 pm
#210
Join Date: Apr 2017
Posts: 222
Did you try requesting a higher suite? What did they say? When i stayed in 2018, the generously gave me a Mediterranean suit. but i heard that they no longer do that anymore