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Sheraton Grande Sukhumvit, Bangkok, Thailand [Master Thread]

Sheraton Grande Sukhumvit, Bangkok, Thailand [Master Thread]

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Old Feb 3, 19, 8:19 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: margarita girl
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Hotel email: [email protected]
Or: [email protected]
Concierge: [email protected]





SPG INSTANT AWARDS June 2015



Room categories (as of 17 Nov 2014)
Originally Posted by Sheraton Grande Sukhumvit Bangkok View Post
The Grande Room category is the entry-level category for rooms that have been refurbished. They are located from the 10th-16th floor.

Premier Rooms are refurbished rooms located between the 17th-24th floor. This room category is inclusive of breakfast and internet.

Grande Deluxe Rooms have been renovated, located from the 30th-33rd floor inclusive of benefits such as complimentary daily cocktails between 18.00-20.00 hours, breakfast, butler service, 2 pieces of washing/pressing service per day, internet access and unlimited city calls.

SPG Platinum guests will be upgraded to Grande Deluxe Rooms with benefits. Platinum guests will be prioritized to our refurbished rooms inclusive of Grande Deluxe benefits should there be availability.

Grande Deluxe benefits
Originally Posted by Sheraton Grande Sukhumvit Bangkok View Post
Allow me to clarify on the Grande Deluxe benefits. These are the same as for SPG Platinum guests and are entitled to the followings.
• Daily buffet breakfast at Orchid Café or The Sala on weekends only
• Complimentary High Speed Internet Access and wireless in-room/public areas (bandwidth up to 60 MB)
• Complimentary standard drinks at The Living Room, The Sala and Barsu from 06:00-08:00 PM daily
• Complimentary soft drinks, coffee, tea (non-alcoholic beverage) at the Library / Living Room only
• 2 pieces washing/pressing service per day
• 24-hour butler service
• Free local calls

As you may know, the hotel does not have an Executive Club Lounge, but our Library and Living Room area is considered as the residents’ lounge during day time and hence the usual Executive Lounge benefits are available there during the day time.

With kind regards,

Richard Chapman
General Manager
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Old Mar 20, 19, 10:39 pm
  #3241  
 
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Originally Posted by puchong View Post
How was this promotion notified? I did not get any such message either by e-mail or in my Marriott account and would never have been able to take advantage of it had I not accidentally seen it in this thread. How do I prevent missing such deals in future?
You can't for certain- I got an email notification today (2 days after the start of the promo), not sure why I didn't get one before it started - but I find ft and other sources more reliable than "bonvoy"
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Old Mar 21, 19, 3:46 am
  #3242  
Company Representative - Bangkok.Grande Sukhumvit by Sheraton
 
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Location: 250 Sukhumvit Soi 12-14, Sukhumvit Road, Klongtoey, Bangkok 10110
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Originally Posted by puchong View Post
How was this promotion notified? I did not get any such message either by e-mail or in my Marriott account and would never have been able to take advantage of it had I not accidentally seen it in this thread. How do I prevent missing such deals in future?
Dear Reviewers,

I understand your disappointment that you were not notified directly of this special offer. I understand that the direct messaging to members took place after the Facebook Team and the start of the selling date. This has now been brought up to the appropriate corporate office to avoid a re-occurrence and was issued on March 20.

Should you plan to visit us within the promotional period, I will be happy to provide you with the special rate offer.

May I thank you for your understanding.

With kind regards,
Richard Chapman
General Manager
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Old Mar 21, 19, 6:20 am
  #3243  
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Originally Posted by Dr. HFH View Post
That, of course, is why you stay there only 5% of the time. The hotel is consistently over 90% occupied at the current rates, and I expect that management and the owners see no reason to lower them. Remember, rates are driven more by what the market will bear than by any type of subjective perceived inherent value. That's certainly how I set the rates in my business.
Fully agreed, if I was the owner of the hotel this is how I would handle pricing.

That said, if we had to give advice to first time visitors, these folks would need to keep in mind that if rates are above 5.5-6k THB for their target dates, then one would need to start thinking whether it's good value for the money, despite SGS being a good hotel. There are other excellent options in town.
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Old Mar 21, 19, 6:29 am
  #3244  
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Originally Posted by Kacee View Post
For me, the biggest draw of SGS is the staff who remember me and treat me like returning family. You'll miss out on that as an occasional guest.
Good point. However I am not convinced that such treatment would not happen at other hotels too, if I was a very regular guest over there. I'll take your word that SGS does better than others in that regard, and I have no reason to believe that you are wrong.

The downside of staying at the same property every time is that you lose out on variety. I personally enjoy bits and pieces of each hotel as they all have their strengths and weaknesses. But I can understand that others prefer stability and have a go-to hotel, which has its advantages too.

If I can be guaranteed a suite (or high chances of a suite) + lounge access in some inferior hotels in inferior locations for 4k-5k THB per night, then having to pay 5.5k THB or more for SGS with only limited chances of a suite upgrade and no lounge, it is why I am hesitant to pull the trigger with regularity on SGS. But I always enjoy my stays at SGS when I book there.
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Old Mar 21, 19, 8:01 am
  #3245  
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Originally Posted by escape4 View Post
The downside of staying at the same property every time is that you lose out on variety. I personally enjoy bits and pieces of each hotel as they all have their strengths and weaknesses. But I can understand that others prefer stability and have a go-to hotel, which has its advantages too.
I agree. It's why I have a tough time deciding where to stay in Bangkok. So many good choices
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Old Apr 8, 19, 6:17 am
  #3246  
 
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Completing a two night stay, have to stay the happy hour is great though no food at all. Ordered some pork satay from the bar menu and was a huge disappointment, had to send the yakitori back. Other easier to solve niggles , 1. With the toilet bowl 2. No rain shower. Very nice property overall.
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Old Apr 8, 19, 6:43 am
  #3247  
 
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Originally Posted by ashkale View Post
Completing a two night stay, have to stay the happy hour is great though no food at all. Ordered some pork satay from the bar menu and was a huge disappointment, had to send the yakitori back. Other easier to solve niggles , 1. With the toilet bowl 2. No rain shower. Very nice property overall.
There always used to be something - is there now no food in the bar area that's provided during happy hour?
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Old Apr 8, 19, 7:35 am
  #3248  
 
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There are canapes for a sparrow.
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Old Apr 8, 19, 10:41 pm
  #3249  
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Originally Posted by ashkale View Post
There are canapes for a sparrow.
They're hors d'oeuvres, not meals. Also, you can have more, as many/much as you want. I'm surprised at the report that there was NO food. I've never seen that.

Last edited by Dr. HFH; Apr 9, 19 at 4:23 am
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Old Apr 9, 19, 12:08 am
  #3250  
 
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Never in 20 years have I seen nothing offered, as Dr HFH says its not intended as a meal, they are hors d'oeuvres, often very tasty, and a good menu is on offer if you want something more substantial. In addition free Jazz normally of a very high standard and delightful staff who are happy to take care of you
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Old Apr 9, 19, 2:22 am
  #3251  
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Originally Posted by ashkale View Post
There are canapes for a sparrow.
Originally Posted by Dr. HFH View Post
They're hors d'oeuvres, not meals. Also, you can have more, as many/much as you want. I'm surprised at ashkale's report that there was NO food. I've never seen that.
He said there are canapes/hors d'oeuvres/snacks, but he doesn't consider them to be enough to warrant being considered food. He's right. We remember the difference between what Bar Su used to have available and what they provide today. We know the difference between what properties with lounges provide versus what the SGS provides. Different strokes for different folks.
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Old Apr 9, 19, 3:59 am
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Anybody wanting the full spread, there are better options elsewhere, like JWM and MMQP and probably the Westin across the street. SGS definitely doesn't offer anything like that, but they excel in other ways

-David
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Old Apr 9, 19, 4:19 am
  #3253  
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Originally Posted by yosithezet View Post
He said there are canapes/hors d'oeuvres/snacks, but he doesn't consider them to be enough to warrant being considered food. He's right. We remember the difference between what Bar Su used to have available and what they provide today. We know the difference between what properties with lounges provide versus what the SGS provides. Different strokes for different folks.
They may not be enough to be considered a meal, but they're most definitely food. Thinking about this a little, I agree that the difference is the difference between hotels with an executive lounge and those without. Those which have lounges are accustomed to providing more substantial food options, which can often/usually be a meal. Those which don't have lounges typically serve hors d'oeuvres wherever PLT/TIT Happy Hour is held. But, as above, they're hors d'oeuvres, not meals. Think a cocktail hour with trays being passed.

Another difference is that in hotels with lounges, breakfast is typically served in the lounge, with other food options available during the day, often including sandwiches in the early afternoon. At properties which do not have lounges and serve HH in one of the bars, the bars often don't open until mid-to-late afternoon. There are other differences, too. Hotels with lounges typically have a pour-your-own arrangement for alcoholic beverages, with little to no availability of mixed drinks. Hotels without lounges have a much wider selection of drinks available, as they typically have bartender service.
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Old Apr 10, 19, 8:10 pm
  #3254  
 
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We all know the meaning of hors d'oeuvres , but these are hors d'oeuvres for a sparrow. Popcorn and peanut included. Apart from that its a great property, extensive drink selection, excellent breakfast at the Rossini and very easy location for traffic madness of BKK- felt welcoming all through the stay.
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Old Apr 11, 19, 11:21 pm
  #3255  
 
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Assume you are aware that you can ask for additional helpings?
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