Last edit by: ElevatorEnthusiast
Sheraton Grande Sukhumvit, Bangkok, Thailand [Master Thread]
#2971
Join Date: May 2011
Programs: Marriott LTT, LH SEN
Posts: 171
Was told at check-in that they are indeed operating at high occupancy. Service is flawless though, as always. Couldn't be happier with the high level they're keeping over the years.
#2972
Join Date: May 2011
Programs: Marriott LTT, LH SEN
Posts: 171
Rossini's breakfast
Just a few observations re Rossini's Executive Breakfast. For me the biggest advantage is the nicer / calmer setting plus obviously the great cooked-to-order items from the menu (the steak being my favorite, precisely prepared medium-rare as requested). The free glass of Prosecco is a nice touch, too.
I can imagine the real benefit materializes when crowds are flocking to and lines are forming at Orchid Café. Since I usually appear very early at Orchid though, I never had a problem with crowds or inattentive waiters (on the contrary, I find the waiters at Orchid always excellent, cleaning the tables fast and bringing additional juice/coffee).
As for Rossini's, I didn't have the impression that e.g. the bread items (including banana bread, not sure if they keep changing the selection) or the coffee are of a different quality compared to Orchid Café. They do have a nice and a bit more varied cheese selection, plus freshly cut serrano ham. I's happy to find they also offer a dim sum selection similar to Orchid.
Rossini's staff is exceptionally friendly and caring.
Speaking of coffee, I found the espresso served during the day at the Library/The Living Room very good and of superior quality compared to the breakfast venues.
Overall another fantastic stay, even if "only" in the Premium room. All staff consistently performs on the highest level. Looking forward to be back soon.
I can imagine the real benefit materializes when crowds are flocking to and lines are forming at Orchid Café. Since I usually appear very early at Orchid though, I never had a problem with crowds or inattentive waiters (on the contrary, I find the waiters at Orchid always excellent, cleaning the tables fast and bringing additional juice/coffee).
As for Rossini's, I didn't have the impression that e.g. the bread items (including banana bread, not sure if they keep changing the selection) or the coffee are of a different quality compared to Orchid Café. They do have a nice and a bit more varied cheese selection, plus freshly cut serrano ham. I's happy to find they also offer a dim sum selection similar to Orchid.
Rossini's staff is exceptionally friendly and caring.
Speaking of coffee, I found the espresso served during the day at the Library/The Living Room very good and of superior quality compared to the breakfast venues.
Overall another fantastic stay, even if "only" in the Premium room. All staff consistently performs on the highest level. Looking forward to be back soon.
#2973
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,512
Is Rossini an automatic breakfast option offered for Plats, or is it only the Orchid / Sala? Thanks.
Last edited by AJLondon; Nov 21, 2017 at 2:40 am
#2974
Join Date: Aug 2011
Location: Yangon
Programs: LH, PG, BA, SPG, HH
Posts: 319
#2975
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
#2976
Join Date: Oct 2014
Programs: Etihad Platinum. Bonvoy Ambassador Elite
Posts: 333
I think the answer is "yes" to my question, but just wish to clarify. As a Plat (which as of now I am not), does one get the breakfast choices as previously mentioned above, cocktail hour, two pieces of laundry per day, butler service, tea / coffee / soft drinks throughout the day in the library and Living Room etc etc EVEN IF one were to book the Grande Room which is basically a room only rate?
Last edited by sabdhabi; Nov 24, 2017 at 3:59 am Reason: Typo
#2977
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Platinum benefits are independent of room type - e.g. if you pay more to book a room with breakfast you are paying for something you would get (without fee) as a Platinum - that's why a lot of us work hard to get the status
I think the answer is "yes" to my question, but just wish to clarify. As a Plat (which as of now I am not), does one get the breakfast choices as previously mentioned above, cocktail hour, two pieces of laundry per stay, butler service, tea / coffee / soft drinks throughout the day in the library and Living Room etc etc EVEN IF one were to book the Grande Room which is basically a room only rate?
#2978
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
Does the two-pieces of laundry per-day mean two-pieces per room or two-pieces per-day for each person registered in the room?
I tried to search for the answer, but this thread is now rather lengthy and I couldn't readily locate the answer. Thanks.
I tried to search for the answer, but this thread is now rather lengthy and I couldn't readily locate the answer. Thanks.
#2979
Join Date: May 2011
Programs: Marriott LTT, LH SEN
Posts: 171
By the way, the free items are only for "laundry" or "pressing", not for "dry cleaning" (I made that 'mistake' during my last stay).
#2980
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
The reason I ask is that last time I was there, the generic Platinum benefits card simply said two pieces of laundry. It did not say 2-pieces per-person, although my recollection is that it at least used to be 2-pieces per person. Really trying to find out if that has changed.
As you stated, did not include dry cleaning.
As you stated, did not include dry cleaning.
#2983
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
I'm here now, on a two week Christmas/New Year's stay. A few things of note:
1. All of the locks on the rooms have been replaced. They still take key cards, but now use a proximity/RFID system instead of inserting the card into a slot in the lock. I understand that this is the first step towards limiting elevator access to guest floors.
2. The mattresses have been replaced with new. I don't know anything about the brand(s) involved, but the new beds actually do feel a bit as though you're sleeping on a cloud. I love them!
3. Well deserved kudos and my sincere gratitude to the Concierge team. They were able to secure a dinner reservation for my party of six at Gaggan with less than two weeks' notice. Paraphrasing a well-known saying generally ascribed to Charles Alexandre de Calonne (Controller General of Finances for King Louis XVI of France until his dismissal and exile in 1787), “The difficult they do immediately; the impossible takes a little longer.”
1. All of the locks on the rooms have been replaced. They still take key cards, but now use a proximity/RFID system instead of inserting the card into a slot in the lock. I understand that this is the first step towards limiting elevator access to guest floors.
2. The mattresses have been replaced with new. I don't know anything about the brand(s) involved, but the new beds actually do feel a bit as though you're sleeping on a cloud. I love them!
3. Well deserved kudos and my sincere gratitude to the Concierge team. They were able to secure a dinner reservation for my party of six at Gaggan with less than two weeks' notice. Paraphrasing a well-known saying generally ascribed to Charles Alexandre de Calonne (Controller General of Finances for King Louis XVI of France until his dismissal and exile in 1787), “The difficult they do immediately; the impossible takes a little longer.”
Last edited by Dr. HFH; Jan 2, 2018 at 9:06 pm Reason: Correct embarrassing grammatical error.
#2984
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Wow I tried to get a reservation at Gaggan (for 1) by their own system on a date that they said was available - it took them a week to reply that it wasn't available. Please post what you think of the meal
#2985
Join Date: May 2010
Location: Earth ... for now
Programs: UA 2MM * Marriott Ambassador LT Titanium * IHG Diamond Ambassador * Hilton Diamond *
Posts: 1,787
Presently staying at the Athenee, I was working on a Feb. booking and The Athenee rate was higher than the SGS. A no brainer, I booked the 3 nights at the SGS.