Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Marriott | Marriott Bonvoy
Reload this Page >

Renaissance St. Pancras, London, UK [Master Thread]

Old Nov 30, 19, 4:02 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Oxon Flyer
Concierge email: [email protected]

As of June 2022 :

Chambers Club opening hours:
Opens at 7am until 10pm
Clubs Breakfast : Weekdays : 7am-11am, Weekends: 7am-12pm
Clubs Pre-Dinner Snacks : Daily : 5:30pm-7:30pm Hot snacks, Cold snacks, and dessert buffet including complimentary house spirits.

As a part of Club experience you may bring one additional guest to the club with you and any additional will be subject to Club access fee of 80 per person.
Print Wikipost

Renaissance St. Pancras, London, UK [Master Thread]

Old Aug 17, 11, 2:57 pm
  #91  
FlyerTalk Evangelist
 
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
Originally Posted by SkiAdcock
FWIW - while I thought of trying out this property, I think I'm going to stay w/ Grosvenor House.

Cheers.
Gosh! Why is no one surprised at this?
BigLar is offline  
Old Aug 17, 11, 7:13 pm
  #92  
 
Join Date: Jul 2007
Programs: AC MM 50K, Marriott Titanium Lifetime
Posts: 530
Originally Posted by SkiAdcock
...
FWIW - while I thought of trying out this property, I think I'm going to stay w/ Grosvenor House.

Cheers.
FWIW, this was my feeling from before the opening, also.

Based on my stay, I am happy I gave the St. Pancras a trial stay to experience the property firsthand. Getting upgraded to a Chambers Club was icing on the cake and thoroughly enjoyed the property and staff. Fortunately, I did not experience some of the issues others have discussed although I can empathize having experienced similar issues at other properties from time to time which were occasionally met with a less than enthusiastic response to make things right.

If the rate is reasonable, I would return, otherwise, back to my personal fav WIQ where they always take care to make my stays enjoyable. ^

YMMV
Melville is offline  
Old Aug 18, 11, 6:43 am
  #93  
 
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,054
Originally Posted by Melville
If the rate is reasonable, I would return
I will be trying this hotel for the first time next month. I am a former RCC devotee and have been promising Sharon for years that I would try GH some time.

Last October I made reservations at RCC for next month but things changed (RCC left Marriott), so I booked MCH and SPR (same price at both) and after evaluating the pluses and minuses of each I decided on SPR a couple months ago.

Since originally booking last year I check prices at least twice a week for all London Marriott properties, hoping that GH would become competitive as I still want to check it out, but alas GH prices regularly run about 100 more than the price I had booked SPR. So in my case the rate is reasonable at SPR and that is the main reason for staying there. FWIW, I am still checking prices and will do so up until a couple days before arrival, so there is still a chance I may change to GH.

Hopefully as a Plat at SPR I will receive an upgrade, lounge access and generally enjoy the hotel. Time will tell; of course if I don't, then next time I will just move on to another property that does provide the benefits and service to which I am accustomed at a reasonable price.
aaupgrade is offline  
Old Aug 18, 11, 9:24 am
  #94  
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 70,188
Originally Posted by wombat7
When I checked out, I asked at the desk whether the club access was only for Plats and told that was the case. I was also told that they do not view the club as an executive lounge - rather it is a club - thus the difference.
In looking at the website, they are promoting it as a Private Club for Chamber rooms/suites & VIP visitors. Evidently VIP includes only Platinum members. They're also touting the butler service, so they're pushing this as a very high-end hotel.

Originally Posted by u600213
and was sorry about the lounge access but that was the current policy.
My guess is the hotel knows Golds get lounge access, but because they're touting Chambers Club as a private club rather than exec lounge, they're trying to keep it exclusive, but technically meet the requirements for lounge access to Golds by offering up the brekkie, coffee, and 1 free drink/snack.

If indeed it's considered a private club, ala Club90 & Cloud lounges at dif properties, then they can probably get away with it & thus them offering anything to Golds beyond brekkie is going above & beyond.

Originally Posted by BigLar
Gosh! Why is no one surprised at this?
Hey, I said I was thinking of trying this property especially due to its storied history & the building. But if I'm not guaranteed lounge access, etc, then of course I'm going to stick w/ my beloved Grosvenor House.

Originally Posted by aaupgrade
I will be trying this hotel for the first time next month. I am a former RCC devotee and have been promising Sharon for years that I would try GH some time.

Since originally booking last year I check prices at least twice a week for all London Marriott properties, hoping that GH would become competitive as I still want to check it out, but alas GH prices regularly run about 100 more than the price I had booked SPR. So in my case the rate is reasonable at SPR and that is the main reason for staying there. FWIW, I am still checking prices and will do so up until a couple days before arrival, so there is still a chance I may change to GH.

Hopefully as a Plat at SPR I will receive an upgrade, lounge access and generally enjoy the hotel. Time will tell; of course if I don't, then next time I will just move on to another property that does provide the benefits and service to which I am accustomed at a reasonable price.
I did some dummy bookings for next month. SPR comes out less if you're looking at standard room. Sometimes only by 20GBP from GH; sometimes 100GBP. CH, interestingly, remains the highest of the 3, probably due to Big Ben etc. FWIW - I'd expect SPR to jump in rates as it gets more established, etc.

Someone earlier in the thread mentioned getting Chamber Club access even though in a Barlow room. Looking at the website, there is one Barlow room offered that gets Chamber Club access. It's more expensive than the Barlow room without access, so my guess is if you're a gold that gets upgraded to that particular Barlow type you'd get access, but if you get a regular Barlow room you won't.

Cheers.
SkiAdcock is offline  
Old Aug 18, 11, 9:45 am
  #95  
 
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,749
Originally Posted by SkiAdcock
Someone earlier in the thread mentioned getting Chamber Club access even though in a Barlow room. Looking at the website, there is one Barlow room offered that gets Chamber Club access. It's more expensive than the Barlow room without access, so my guess is if you're a gold that gets upgraded to that particular Barlow type you'd get access, but if you get a regular Barlow room you won't.
I think the "Barlow Club" room is a regular Barlow room (though not the smallest ones, which cannot take roll-away beds) with Chambers Club access added to it. It seems to cost about GBP 50 more that a comparable room without access. Our reservation was upgraded to "Barlow Club" before our arrival due to PP status. I didn't notice anything unusual about the room.

Whether Chambers Club access is worth the additional price depends on how much you'll use it. You will get a solid breakfast, tea (w/ cucumber sandwiches, a few nice pastries, very dry & crumbly scones, good clotted cream) in the afternoon, before dinner canapes in the evening, free drinks all day (soft drinks, bottled water, tea, wine, beer), and free cocktails during the canapes hour (they disappear later in the evening, when you might really want them). The cocktails are self service, and they do not provide lemon/lime wedges or any of the things you might need beyond the booze and basic mixers.
lexdevil is offline  
Old Aug 18, 11, 7:54 pm
  #96  
 
Join Date: Jul 2007
Programs: AC MM 50K, Marriott Titanium Lifetime
Posts: 530
Originally Posted by aaupgrade
Hopefully as a Plat at SPR I will receive an upgrade, lounge access and generally enjoy the hotel. Time will tell; of course if I don't, then next time I will just move on to another property that does provide the benefits and service to which I am accustomed at a reasonable price.
This was my POV, also. Hopefully, you will be upgraded as a Plat and not have any issues with Chambers Club access and generally enjoy the ambiance of the beautifully restored historic hotel.

Originally Posted by SkiAdcock
In looking at the website, they are promoting it as a Private Club for Chamber rooms/suites & VIP visitors. Evidently VIP includes only Platinum members. They're also touting the butler service, so they're pushing this as a very high-end hotel.

Someone earlier in the thread mentioned getting Chamber Club access even though in a Barlow room. Looking at the website, there is one Barlow room offered that gets Chamber Club access. It's more expensive than the Barlow room without access, so my guess is if you're a gold that gets upgraded to that particular Barlow type you'd get access, but if you get a regular Barlow room you won't.

Cheers.
Read about the butler service on the website when I checked my reservation and noticed the upgrade well in advance to a Chambers Club room. Never saw or heard a thing about butler service while at SPR. Other than being escorted to the room to complete checkin formalities, there was nothing special noticed or offered at SPR compared to WIQ or other Marriott FS properties in Europe. Butler service may have been available, however, no mention or promotion of this feature during my stay.
(I did not ask about it and enjoyed my stay just fine ... I suppose I am not really the butler type of traveller.)


Originally Posted by lexdevil
Whether Chambers Club access is worth the additional price depends on how much you'll use it. You will get a solid breakfast, tea (w/ cucumber sandwiches, a few nice pastries, very dry & crumbly scones, good clotted cream) in the afternoon, before dinner canapes in the evening, free drinks all day (soft drinks, bottled water, tea, wine, beer), and free cocktails during the canapes hour (they disappear later in the evening, when you might really want them). The cocktails are self service, and they do not provide lemon/lime wedges or any of the things you might need beyond the booze and basic mixers.
Overall, I thought the Chambers Club was worth it. Also, for whatever reason, on my visits to the Club the staff were very attentive wanting to make a pot of tea, serve coffee in the morning, offering to make cocktails and pour my beer. Not being the butler type, I thanked them for offering and looked after my own bar tending on a self serve basis.
Melville is offline  
Old Aug 18, 11, 9:43 pm
  #97  
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 70,188
I'm a butler kind of gal - I would have let them do it all

Cheers.
SkiAdcock is offline  
Old Aug 19, 11, 5:56 am
  #98  
 
Join Date: Jul 2007
Programs: AC MM 50K, Marriott Titanium Lifetime
Posts: 530
Originally Posted by SkiAdcock
I'm a butler kind of gal - I would have let them do it all

Cheers.


I may reconsider my butler POV ... if another visit to SPR is in the cards.
Melville is offline  
Old Aug 19, 11, 12:09 pm
  #99  
 
Join Date: Jan 2003
Location: houston
Programs: UA Lifetime Platinum, 2MM since 1981, MAR Lifetime Plat, IHG Plat Amb. Global Entry
Posts: 561
I never hear of, from, or about the butler during my three days last month either, even though I had a Club Suite.
Platcomike is offline  
Old Aug 19, 11, 1:07 pm
  #100  
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 70,188
Information on Chambers Butler Service (from hotel website):

http://www.marriott.com/hotelwebsite...ervice4NOW.pdf

Cheers.
SkiAdcock is offline  
Old Aug 19, 11, 2:00 pm
  #101  
 
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,054
I might have to try it out if I get upgraded to a Chambers Club room or higher, after all I will already be used to it from the cruise I finish shortly before arriving. Even though I have a butler on the cruise, I doubt I will use him/her other than perhaps for in suite dining. and in particular breakfast. The only down side is that I am slumming at the Istanbul RC between the end of the cruise and SPR, so the use of a butler may have worn off by the time I arrive at SPR.

It is going to be tough to return to normal life after the next few months of travel.
aaupgrade is offline  
Old Aug 20, 11, 6:00 am
  #102  
 
Join Date: Jul 2005
Location: Scotland
Programs: BA Gold, Marriott Lifetime Titanium
Posts: 2,447
Originally Posted by SkiAdcock
Information on Chambers Butler Service (from hotel website):

http://www.marriott.com/hotelwebsite...ervice4NOW.pdf

Cheers.
In practical terms, that means that you get escorted to your room at check in (although I've bypassed that on occasions as I don't want to wait until the "butler" appears).

I've never had any of the other services mentioned or offered. I'll look in the room next time and see if the details are there in a brochure, but some of the items mentioned in teh brochure are news to me.
thegoderic is offline  
Old Sep 23, 11, 1:26 am
  #103  
 
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,054
Well I did not get a Chambers room so I will have to struggle without a butler. Who will serve me breakfast in the morning? I am in a Barlow King and the room is large and nicely appointed.

I did get lounge access, so I stopped in the Chambers lounge late yesterday evening after my arrival. It is a very nice, large and spacious lounge. It makes my former haunts, the RCC lounge, look small by comparison.
aaupgrade is offline  
Old Oct 14, 11, 8:21 pm
  #104  
 
Join Date: Mar 2010
Posts: 208
Really sorry to see the Chancery Court leave Marriott. It was one of our favorite places in London. So far from what I've read I'm not sure that the S. Pancras is a good substitute so will really have to start researching the other Marriott London properties. Appreciate all those who post reviews and I'm sorry to say that when we stayed at the CCL, I was neglectful to do so (but never had anything bad to say).
orknot2be is offline  
Old Oct 16, 11, 9:43 am
  #105  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Plat Pro; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 7,624
The biggest drawback to me seems to be location. I'm also a Chancery Court devotee (or was) and loved the ability to walk back after theatre.

County Hall, while central, just seems to be too hectic a location. But I'll have to look at the reviews.
beachfan is offline  

Thread Tools
Search this Thread