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Renaissance St. Pancras, London, UK [Master Thread]

Old Nov 30, 19, 4:02 pm
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As of June 2022 :

Chambers Club opening hours:
Opens at 7am until 10pm
Clubís Breakfast : Weekdays : 7am-11am, Weekends: 7am-12pm
Clubís Pre-Dinner Snacks : Daily : 5:30pm-7:30pm Hot snacks, Cold snacks, and dessert buffet including complimentary house spirits.

As a part of Club experience you may bring one additional guest to the club with you and any additional will be subject to Club access fee of £80 per person.
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Renaissance St. Pancras, London, UK [Master Thread]

Old Dec 31, 22, 7:44 am
  #586  
 
Join Date: Feb 2020
Location: USA
Programs: Marriott Bonvoy Ambassador Elite, Hyatt Globalist, Hilton Diamond, AA Gold, United Silver
Posts: 2,752
Originally Posted by yyzflyer View Post
Thanks for the usual detailed report EE. (The "Like" button is not working for me today.) We're booked here again in April prior to our oft-postponed Eurostar trip. I'm a little more optimistic after reading this.
Just don't give them your luggage, and you'll be fine! It's quite convenient to the station :-)
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Old Dec 31, 22, 9:01 pm
  #587  
 
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,431
Thanks, enjoyed your report, and great photos! (Like button also not working for me.)
We had a nice stay there a few years ago. Particularly enjoyed having dinner brought to us in the lounge, after a tiring day of sightseeing.
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Old Jan 1, 23, 1:48 pm
  #588  
 
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,450
Did a stay here around end of November.

Hotel was supposedly full as apps show only inflated base room available so no upgrade for the stay.
It might even a downgrade? Booked their superior king and the room I got have one very small window similar to the deluxe king on the website.

No one available to help with my luggage, end up me and the Emirates chauffeur drive driver carry them to the lobby.
After check in, I carry them all the way to the room myself.

Hotel location was good.
The room is small and not very clean. Especially bathroom area.
(can see from ElevatorEnthusiast photo that the grouting on the shower area is discoloured)

The corridor heading to the Barlow Wing elevator was very smelly.

The Chambers club was good though.
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Old Jan 1, 23, 1:54 pm
  #589  
 
Join Date: Feb 2020
Location: USA
Programs: Marriott Bonvoy Ambassador Elite, Hyatt Globalist, Hilton Diamond, AA Gold, United Silver
Posts: 2,752
Originally Posted by kaizen7 View Post
Did a stay here around end of November.

Hotel was supposedly full as apps show only inflated base room available so no upgrade for the stay.
It might even a downgrade? Booked their superior king and the room I got have one very small window similar to the deluxe king on the website.

No one available to help with my luggage, end up me and the Emirates chauffeur drive driver carry them to the lobby.
After check in, I carry them all the way to the room myself.

Hotel location was good.
The room is small and not very clean. Especially bathroom area.
(can see from ElevatorEnthusiast photo that the grouting on the shower area is discoloured)

The corridor heading to the Barlow Wing elevator was very smelly.

The Chambers club was good though.
I didn't have any real cleanliness problems - though, I did notice the grout, it didn't bother me in the slightest. My cleanliness standards have far more attention paid to the linens, toilet, and bed, where I'll be putting my body, etc. - besides some hairs in the desk chair, everything was up to snuff.

I did notice the ground floor hallway smell issue - I believe this is because the kitchen and/or dishwashing station is along that hallway. The Barlow Wing staircase by the elevators did have a terrible smell. I took the elevators from then on out.
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Old Jan 2, 23, 3:52 am
  #590  
 
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,450
I believe it's the kitchen.
Once you walk past the kitchen door then the smell is reduced a lot.

I can guess it will be difficult for the hotel to fix.
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Old Jan 4, 23, 10:28 am
  #591  
 
Join Date: Aug 2015
Location: Toronto
Posts: 41
Here now for 1 night. I asked if I could be moved to the Chambers wing as usual answer was the occupancy is high. Search on the app shows all room types available but I didnít argue further as thatís probably futile.

Placed in a ground floor room Barlow wing where people literally can look in from the streets.

For reference I am ambassador and I told them my check in is in the evening and departing next day at 6am. Just wanted to see the more historic wing but alas status + single night short stay gets nothing here. In contrast I came from a 5 nights points stay at JW Marriott grosvenor house and SNA cleared into the Howard suite (their executive suites are named I guess). This is through the New Year so occupancy canít be higher than today.

Also checking in at 5pm has 1 front desk associate and a long queue. Wi-Fi doesnít work - had to use the free Wi-Fi from st pancras international.

For convenience to Kings cross this hotel is ok, but otherwise not worth the cash rates at all. Luckily I am here such a short time!
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Last edited by lewin85; Jan 4, 23 at 10:57 am
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Old Jan 4, 23, 10:52 pm
  #592  
 
Join Date: Jul 2000
Location: AUH
Posts: 8,061
As ever, I continue to struggle to see the appeal of this place when Great Northern Hotel is just across the street, equally convenient and significantly cheaper, unless the additional space is critical.

The smell in the corridor to Barlow Wing alone is enough to put me off staying again, before we get to all of the other issues highlighted above.

The lack of a club lounge is easily remedied by going to a good restaurant/bar with the money saved.
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Old Jan 8, 23, 10:30 am
  #593  
 
Join Date: Nov 2001
Location: Toronto, ON
Programs: Marriott Lifetime Titanium, AA Plat MM
Posts: 3,462
A question for those who have stayed both here and Canary Wharf: Through an odd convergence of trips I find myself arriving at London City airport with a stay at the Marriott nearby followed by a previously-booked night here at St Pancras, prior to a Eurostar departure. Rather than moving the short distance from one day to the next, would I be better to stay an extra night at Canary Wharf for almost half the points? Neither hotel is getting rave reviews lately, leaving the points difference as a consideration. An upgrade seems unlikely at both, so does the lounge at either justify the gap? This is strictly a stopover so touristy things are not on the agenda - simply looking for good property with lounge access close to both LCY and StP International. TIA
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Old Jan 8, 23, 10:40 am
  #594  
 
Join Date: Feb 2020
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Originally Posted by yyzflyer View Post
A question for those who have stayed both here and Canary Wharf: Through an odd convergence of trips I find myself arriving at London City airport with a stay at the Marriott nearby followed by a previously-booked night here at St Pancras, prior to a Eurostar departure. Rather than moving the short distance from one day to the next, would I be better to stay an extra night at Canary Wharf for almost half the points? Neither hotel is getting rave reviews lately, leaving the points difference as a consideration. An upgrade seems unlikely at both, so does the lounge at either justify the gap? This is strictly a stopover so touristy things are not on the agenda - simply looking for good property with lounge access close to both LCY and StP International. TIA
I would just do whatever is convenient or uses less points. I had a four night stay at the Marriott Canary Wharf and it was totally solid. By all accounts, the Ren has been terrible recently, from downgrading SNAs to a general lack of service aptitude. Iíve stayed once at the Ren StP, prior to the lounge reopening, and it was very average. I would never choose a property based on the lounge, so Iím perhaps not best placed to advice. I did prefer the Marriott CW to the RSP - they had the air of competence that a good business hotel seems to develop and I felt confident that I would be well cared for. Both hotels gave me a minor upgrade, but not a suite.

TL;DR both are fairly average, I would save points and some hassle, and stay at Marriott CW.
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Old Jan 8, 23, 10:56 am
  #595  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
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Originally Posted by Radiation Station View Post
By all accounts, the Ren has been terrible recently, from downgrading SNAs to a general lack of service aptitude.
I needed to contact this property about a reservation last month. Sent emails to all three addresses found here on FT and provided by the Lurkers. Phoned several times. Never did receive any response. Ended up cancelling the reservation here because of their lack of service.
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Old Jan 8, 23, 12:59 pm
  #596  
 
Join Date: Jun 2022
Programs: BAEC Gold | Marriott Bonvoy Titanium
Posts: 54
Originally Posted by yyzflyer View Post
A question for those who have stayed both here and Canary Wharf: Through an odd convergence of trips I find myself arriving at London City airport with a stay at the Marriott nearby followed by a previously-booked night here at St Pancras, prior to a Eurostar departure. Rather than moving the short distance from one day to the next, would I be better to stay an extra night at Canary Wharf for almost half the points? Neither hotel is getting rave reviews lately, leaving the points difference as a consideration. An upgrade seems unlikely at both, so does the lounge at either justify the gap? This is strictly a stopover so touristy things are not on the agenda - simply looking for good property with lounge access close to both LCY and StP International. TIA

+1 for Canary Wharf Marriott. Easily accessible from LCY. And heading to catch your Eurostar , you have several options. Plus the Jubilee line which you can take to Tate Modern etc should time permit. Also, if plans change , such as you may need to fly out of LCY or LHR , itís good knowing getting on one train will take you directly to the airport. For me itís the lesser of two evils. The Marriott is a solid business hotel, located in a business area where everything is available within walking distance for a business traveller.
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Old Jan 8, 23, 1:45 pm
  #597  
 
Join Date: Nov 2001
Location: Toronto, ON
Programs: Marriott Lifetime Titanium, AA Plat MM
Posts: 3,462
Originally Posted by Radiation Station View Post
I would just do whatever is convenient or uses less points. I had a four night stay at the Marriott Canary Wharf and it was totally solid. By all accounts, the Ren has been terrible recently, from downgrading SNAs to a general lack of service aptitude. Iíve stayed once at the Ren StP, prior to the lounge reopening, and it was very average. I would never choose a property based on the lounge, so Iím perhaps not best placed to advice. I did prefer the Marriott CW to the RSP - they had the air of competence that a good business hotel seems to develop and I felt confident that I would be well cared for. Both hotels gave me a minor upgrade, but not a suite.

TL;DR both are fairly average, I would save points and some hassle, and stay at Marriott CW.
Originally Posted by JCT001 View Post
+1 for Canary Wharf Marriott. Easily accessible from LCY. And heading to catch your Eurostar , you have several options. Plus the Jubilee line which you can take to Tate Modern etc should time permit. Also, if plans change , such as you may need to fly out of LCY or LHR , itís good knowing getting on one train will take you directly to the airport. For me itís the lesser of two evils. The Marriott is a solid business hotel, located in a business area where everything is available within walking distance for a business traveller.
Done. Thanks to you both for the advice. (Sorry the Like function is not working.)
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Old Jan 9, 23, 12:49 am
  #598  
 
Join Date: Jul 2000
Location: AUH
Posts: 8,061
Originally Posted by yyzflyer View Post
A question for those who have stayed both here and Canary Wharf: Through an odd convergence of trips I find myself arriving at London City airport with a stay at the Marriott nearby followed by a previously-booked night here at St Pancras, prior to a Eurostar departure. Rather than moving the short distance from one day to the next, would I be better to stay an extra night at Canary Wharf for almost half the points? Neither hotel is getting rave reviews lately, leaving the points difference as a consideration. An upgrade seems unlikely at both, so does the lounge at either justify the gap? This is strictly a stopover so touristy things are not on the agenda - simply looking for good property with lounge access close to both LCY and StP International. TIA
I would much rather avoid a hotel change and have a slightly longer journey on the day of departure - the fact that it's fewer points would simply be a bonus.
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Old Jan 10, 23, 10:12 am
  #599  
 
Join Date: Oct 2005
Location: Ireland
Programs: BA: GOLD, MARRIOTT: TITANIUM, IHG: PLAT, HILTON: GOLD
Posts: 449
Had a booking here in early November, a one night stay and about 5 days in advance noticed in the app I'd been upgraded to the Grand Staircase suite. Sadly, plans changed as we didn't make it.

We booked a 4 night stay around a week later and got upgraded the night before checkin to a premier room on the app - I had been checking and all the Chamber Suites had been sold out for days. By luck a chamber suite became available on the morning of check in. When we arrived I requested to be moved to the chamber suite, was told they're full, I said that I'd just seen one on the app, he tapped away on the compluter for a few minutes and we had a chambers suite overlooking the platform.

We liked the old style charm and I guess overlooked a few of the shortcomings.


We
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