Last edit by: margarita girl
Hotel email: [email protected]
Concierge email: [email protected]
As of June 2022 :
Chambers Club opening hours:
Opens at 7am until 10pm
Club’s Breakfast : Weekdays : 7am-11am, Weekends: 7am-12pm
Club’s Pre-Dinner Snacks : Daily : 5:30pm-7:30pm Hot snacks, Cold snacks, and dessert buffet including complimentary house spirits.
As a part of Club experience you may bring one additional guest to the club with you and any additional will be subject to Club access fee of Ł80 per person.
Concierge email: [email protected]
As of June 2022 :
Chambers Club opening hours:
Opens at 7am until 10pm
Club’s Breakfast : Weekdays : 7am-11am, Weekends: 7am-12pm
Club’s Pre-Dinner Snacks : Daily : 5:30pm-7:30pm Hot snacks, Cold snacks, and dessert buffet including complimentary house spirits.
As a part of Club experience you may bring one additional guest to the club with you and any additional will be subject to Club access fee of Ł80 per person.
Renaissance St. Pancras, London, UK [Master Thread]
#391
Join Date: Mar 2005
Location: NYC
Programs: United 1P
Posts: 688
If you enter from the Booking Office (which you would if you are coming from the Barlow Wing) there is a desk in the hallway buy in my experience the desk is typically unmanned and the few times I have seen someone there (usually at a slow time) they didn't ask me for key or check my room number. Now I am typically by myself so they may stop a group of people, but I've personally never seen them stop someone as I think they rely on the fact that you need a card key to enter. If it's just you, your spouse and a couple kids I'd be surprised if they said anything other than "hello"
#392
#394
Join Date: May 2017
Posts: 120
Stayed for one night recently and would definitely recommend. No upgrades available (they were almost sold out) but still had Chamber's club access as a Titanium and it's definitely a great feature. They also offered breakfast in the restaurant and Late checkout (4 PM) proactively.
#395
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Question: Do hotel guests get free access to the Gym and Pool/SPA?
They do sell day passes to non-hotel guests.
If not does status matter, ie Titanium status.
They do sell day passes to non-hotel guests.
If not does status matter, ie Titanium status.
#396
You definitely get free access to the gym and pool (both of which are in the Spa), but not sure if you get any access to other parts of the spa.
Titanium doesn't get you any additional spa benefits but it does get you access to the Chambers Lounge which is very nice.
Titanium doesn't get you any additional spa benefits but it does get you access to the Chambers Lounge which is very nice.
#397
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 408
We have a 6 night stay planned over New Year's with Chambers Lounge access. Is there any guidance/suggestions on tipping either the Chambers Lounge hosts or the concierges?
We are already impressed with the service levels, having received emails less than 24 hours after booking asking after any special needs/requests for either our room or the lounge.
We are already impressed with the service levels, having received emails less than 24 hours after booking asking after any special needs/requests for either our room or the lounge.
#399
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 408
#400
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
We have a 6 night stay planned over New Year's with Chambers Lounge access. Is there any guidance/suggestions on tipping either the Chambers Lounge hosts or the concierges?
We are already impressed with the service levels, having received emails less than 24 hours after booking asking after any special needs/requests for either our room or the lounge.
We are already impressed with the service levels, having received emails less than 24 hours after booking asking after any special needs/requests for either our room or the lounge.
We rarely tip on short stays (or whenever in Japan), but we often do tip at nicer and luxury hotels where we have wonderful stays or where the staff has gone out of their way for us. I’d say 80% of our luxury hotel stays find us leaving some sort of tip. Even when the tip amount isn’t large, I think you’ll always find a very grateful hotel team since most don’t tip at all.
#401
Join Date: Mar 2005
Location: NYC
Programs: United 1P
Posts: 688
Is there a limit on the people that a Titanium member can bring to the Chambers Lounge? I am Titanium, but my wife is only Platinum. My parents will stay at a different room. Can we bring my parents to the Chambers Club? Is there anyone inside the club to check everyone's eligibility when we go in?
#402
If you are an elite in a Barlow room you can typically bring with you whoever else is staying in your room but you can't can't guest in people staying in other non-Chambers rooms (at least as far as I know).
In terms of checking for eligibility, the last few times I have been at the hotel in the mornings there is sometimes, but not always, someone sitting at a desk in the hallway you enter into from the Booking Office (which is the door you would use from the Barlow wing). I haven't seen someone there in the afternoons/evenings, but you never know. I assume they are there to check for eligibility but since I am by myself they never say anything other than "hello". Once you get past that desk I have never seen anyone asked about eligibility.
If you enter the Club from the Chambers wing (coming down the stairs), I have never seen anyone checking eligibility there, however your key card has to have access to the Chambers Wing in order to go up to the first floor of the Chambers rooms and then down the stairs, so anyone coming down those stairs should be eligible.
In terms of checking for eligibility, the last few times I have been at the hotel in the mornings there is sometimes, but not always, someone sitting at a desk in the hallway you enter into from the Booking Office (which is the door you would use from the Barlow wing). I haven't seen someone there in the afternoons/evenings, but you never know. I assume they are there to check for eligibility but since I am by myself they never say anything other than "hello". Once you get past that desk I have never seen anyone asked about eligibility.
If you enter the Club from the Chambers wing (coming down the stairs), I have never seen anyone checking eligibility there, however your key card has to have access to the Chambers Wing in order to go up to the first floor of the Chambers rooms and then down the stairs, so anyone coming down those stairs should be eligible.
#403
Join Date: Mar 2005
Location: NYC
Programs: United 1P
Posts: 688
If you are an elite in a Barlow room you can typically bring with you whoever else is staying in your room but you can't can't guest in people staying in other non-Chambers rooms (at least as far as I know).
In terms of checking for eligibility, the last few times I have been at the hotel in the mornings there is sometimes, but not always, someone sitting at a desk in the hallway you enter into from the Booking Office (which is the door you would use from the Barlow wing). I haven't seen someone there in the afternoons/evenings, but you never know. I assume they are there to check for eligibility but since I am by myself they never say anything other than "hello". Once you get past that desk I have never seen anyone asked about eligibility.
If you enter the Club from the Chambers wing (coming down the stairs), I have never seen anyone checking eligibility there, however your key card has to have access to the Chambers Wing in order to go up to the first floor of the Chambers rooms and then down the stairs, so anyone coming down those stairs should be eligible.
In terms of checking for eligibility, the last few times I have been at the hotel in the mornings there is sometimes, but not always, someone sitting at a desk in the hallway you enter into from the Booking Office (which is the door you would use from the Barlow wing). I haven't seen someone there in the afternoons/evenings, but you never know. I assume they are there to check for eligibility but since I am by myself they never say anything other than "hello". Once you get past that desk I have never seen anyone asked about eligibility.
If you enter the Club from the Chambers wing (coming down the stairs), I have never seen anyone checking eligibility there, however your key card has to have access to the Chambers Wing in order to go up to the first floor of the Chambers rooms and then down the stairs, so anyone coming down those stairs should be eligible.
#405
Only Titaniums and above get access to the Chambers Club. As a platinum you get free breakfast in the Booking Office. FWIW, I find the booking office breakfast to actually be a little better than the Chambers Club.