Ritz Carlton Tokyo, Japan [Master Thread]
#1
Original Poster
Join Date: Aug 2001
Location: Wayne, PA USA
Programs: DL MM, Marriott Bonvoy Lifetime Titanium, HHonors Gold
Posts: 7,168
Ritz Carlton Tokyo, Japan [Master Thread]
I did a search and couldn't find anything conclusive or recent, so my apologies if this has already been covered and I didn't uncover it, but a few questions about the Ritz Carlton in Tokyo.
1. I'll be on a 3-night award stay at the end of April and am wondering if anyone has any recent experience with the hotel that they can share? tips? trip reports? comments about the hotel/staff/etc? Things to look out for?
2/ As a Platinum, can I expect any of my Platinum benefits (lounge access, breakfast, etc.) at the Ritz Carlton? (I suspect the answer is no, based on what I've been able to find here, but what little I've found is old and vague. I'm hoping for something definitive.). Can I at least request late checkout?
1. I'll be on a 3-night award stay at the end of April and am wondering if anyone has any recent experience with the hotel that they can share? tips? trip reports? comments about the hotel/staff/etc? Things to look out for?
2/ As a Platinum, can I expect any of my Platinum benefits (lounge access, breakfast, etc.) at the Ritz Carlton? (I suspect the answer is no, based on what I've been able to find here, but what little I've found is old and vague. I'm hoping for something definitive.). Can I at least request late checkout?
#2
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; IHG Plat; Hilton Diamond
Posts: 11,674
I haven't stayed at that RC, so I can't comment on staying there directly. But I can say that your Marriott Plat status probably won't get you much. It can't hurt to mention it when you check-in, but RCs don't generally recognize your status.
#3
Used to be bulldoggolfer05
Join Date: May 2007
Location: São Paulo, BR/Miami Beach, FL/NYC/DXB
Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT
Posts: 2,295
After you make your reservation on the Ritz Carlton site and receive your confirmation number, enter that information on the Marriott site and then click "Add Marriott Rewards number to reservation". This will at least put the number on the reservation, although as to whether it actually means anything is up to the individual property. Marriott elite status has no published benefits for Ritz Carlton properties, however, some properties will make exceptions if you mention your elite status. For example, I have been granted late checkouts when otherwise told no after mentioning platinum status at a few properties.
#4
Join Date: Jul 2006
Posts: 8
Awesome Hotel
I stayed at the Ritz Tokyo in November on points. I can't say enough about the hotel and the staff; they are wonderful. I am a platinum elite member and either the hotel recognized it or they treat every guest like royalty. It took time to get used to the women carrying your bags as I am not used to this in the US. Don't worry about tipping either; they consider it an insult.
Ask for a traditional Japanese room. Very impressive with Maple hardwood, Shoji Screens, Tatami mats, and Rice Paper Lamps.
The hotel is in Roppongi which is the 'Red Light' district of Tokyo. If you go out at night, be prepared to be stopped every few feet for a massage with happy ending.
Ask for a traditional Japanese room. Very impressive with Maple hardwood, Shoji Screens, Tatami mats, and Rice Paper Lamps.
The hotel is in Roppongi which is the 'Red Light' district of Tokyo. If you go out at night, be prepared to be stopped every few feet for a massage with happy ending.
#6
Join Date: Sep 2009
Location: IAH
Programs: UA 1K, 1MM; IHG Spire; HH Diamond; Marriott Gold (UA); National Executive Elite
Posts: 669
I've booked a couple of reward night for my wife and I in June at the Tokyo RC.
We're on a bit of a budget, but I'm considering paying the extra for rooms on the Club Level (around about $100 per room per night, correct?). I'm thinking for the views of the Tokyo skyline, plus free food and drink it might be worthwhile - any thoughts?
If we do decide to do this, can this be arranged in advance?
If so what should I ask for (there seem to be some options), and can I reserve the Club Level via the Platinum hotline?
We're on a bit of a budget, but I'm considering paying the extra for rooms on the Club Level (around about $100 per room per night, correct?). I'm thinking for the views of the Tokyo skyline, plus free food and drink it might be worthwhile - any thoughts?
If we do decide to do this, can this be arranged in advance?
If so what should I ask for (there seem to be some options), and can I reserve the Club Level via the Platinum hotline?
#7
Join Date: Dec 2006
Location: Jersey
Programs: UA 1K, Marriott Lifetime PLT
Posts: 1,152
I've booked a couple of reward night for my wife and I in June at the Tokyo RC.
We're on a bit of a budget, but I'm considering paying the extra for rooms on the Club Level (around about $100 per room per night, correct?). I'm thinking for the views of the Tokyo skyline, plus free food and drink it might be worthwhile - any thoughts?
If we do decide to do this, can this be arranged in advance?
If so what should I ask for (there seem to be some options), and can I reserve the Club Level via the Platinum hotline?
We're on a bit of a budget, but I'm considering paying the extra for rooms on the Club Level (around about $100 per room per night, correct?). I'm thinking for the views of the Tokyo skyline, plus free food and drink it might be worthwhile - any thoughts?
If we do decide to do this, can this be arranged in advance?
If so what should I ask for (there seem to be some options), and can I reserve the Club Level via the Platinum hotline?
It was very cool. But for me, it wasnt really worth it. the food was extremely small plates, difficult to get full on IMO. The views were nice though and the service is OUTSTANDING. If i did the Tokyo RC again, i probably wouldn't do the club level.
#8
Join Date: Sep 2009
Location: IAH
Programs: UA 1K, 1MM; IHG Spire; HH Diamond; Marriott Gold (UA); National Executive Elite
Posts: 669
I stayed at the Ritz Tokyo in November on points. I can't say enough about the hotel and the staff; they are wonderful. I am a platinum elite member and either the hotel recognized it or they treat every guest like royalty. It took time to get used to the women carrying your bags as I am not used to this in the US. Don't worry about tipping either; they consider it an insult.
Ask for a traditional Japanese room. Very impressive with Maple hardwood, Shoji Screens, Tatami mats, and Rice Paper Lamps.
The hotel is in Roppongi which is the 'Red Light' district of Tokyo. If you go out at night, be prepared to be stopped every few feet for a massage with happy ending.
Ask for a traditional Japanese room. Very impressive with Maple hardwood, Shoji Screens, Tatami mats, and Rice Paper Lamps.
The hotel is in Roppongi which is the 'Red Light' district of Tokyo. If you go out at night, be prepared to be stopped every few feet for a massage with happy ending.
You can email the concierge(their email is on the website) and tell them you want to upgrade. They will set it up for you.
It was very cool. But for me, it wasnt really worth it. the food was extremely small plates, difficult to get full on IMO. The views were nice though and the service is OUTSTANDING. If i did the Tokyo RC again, i probably wouldn't do the club level.
It was very cool. But for me, it wasnt really worth it. the food was extremely small plates, difficult to get full on IMO. The views were nice though and the service is OUTSTANDING. If i did the Tokyo RC again, i probably wouldn't do the club level.
Just checked in, service so far has been impressive and very friendly.
Without asking, we got a free upgrade to a Tower Suite.
The suite is huge . The walk-in closet is bigger than my one at home....and I live in Texas!


Views from the 51st are very impressive, we are facing Haneda airport in the distance.
The desk clerk very kindly let my wife and I take a look at the Japanese room. But to be honest, as pretty as it was, there's no way I could cope with sitting on the floor for any length of time!
(As it happens, I couldn't justify the increased dollar cost to switch anyway, so it was academic).
Now off to tackle the Roppongi night life, wish us luck!

#9
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, Caesars 7*, Wynn Black, Momentum SOAR, Genting "The Ace"
Posts: 8,087
Any recent updates on this property? Just booked 4 nights (in two weeks) after 2 nights (on points) at the Kyoto-Ritz.
Moderators, can you also fix the the thread title "Rtiz" is driving me crazy. LOL
Moderators, can you also fix the the thread title "Rtiz" is driving me crazy. LOL
#10
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,588
The Treat You Package 4 for 3 is probably available for your dates baccarat_king... it is only valid to my knowledge on the club rooms so it basically equate to free club access vs the standard rates.
#11
Join Date: Jun 2009
Location: Geneva, Dubai, Paris
Programs: Disillusioned Cent
Posts: 1,872
I'm goint to be there in a month and I'd appreciate any feedback.
Thanks
#13
Join Date: Sep 2009
Location: Los Angeles
Posts: 436
Stayed in a Modern Japanese Suite in October for four nights. If you have access, the Club-level rooms are very nice to have because of the extra service/food they provide. Their concierge was prompt with response for restaurant recommendations/reservations.
Depending on what your plans are, the location is desirable because it is within walking distance to Aoyama, Akasaka and sits above a subway stop.
Depending on what your plans are, the location is desirable because it is within walking distance to Aoyama, Akasaka and sits above a subway stop.
#14

Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 4,843
A data point should anyone be interested:
I have a one-night stay at the R-C Tokyo coming up in April for a single night at the end of a trip before flying home out of HND. (Staying at the SPG Prince Gallery Kioicho for 3 nights during the Tokyo section at the start of the trip.)
Award reservations online book into a non-specified bed type, so I emailed the hotel to inquire about confirming a King bed, and they were happy to do so -- so worth sending the request if you are in a similar position.
I also inquired about the rates to upgrade to a Club room and the cash rate was 37,260 JPY per night, which is too rich for my blood. But, they also offered the upgrade for 20,000 points per night, which is a pretty solid value per point relative to the cash price, and I think much more justifiable.
So, I took the upgrade using points, and will report back on the experience after the trip.
I have a one-night stay at the R-C Tokyo coming up in April for a single night at the end of a trip before flying home out of HND. (Staying at the SPG Prince Gallery Kioicho for 3 nights during the Tokyo section at the start of the trip.)
Award reservations online book into a non-specified bed type, so I emailed the hotel to inquire about confirming a King bed, and they were happy to do so -- so worth sending the request if you are in a similar position.
I also inquired about the rates to upgrade to a Club room and the cash rate was 37,260 JPY per night, which is too rich for my blood. But, they also offered the upgrade for 20,000 points per night, which is a pretty solid value per point relative to the cash price, and I think much more justifiable.
So, I took the upgrade using points, and will report back on the experience after the trip.