Sep 21, 2014, 11:36 am
Hotel email: [email protected]
Breakfast in the lounge. Platinum arrival gift option: breakfast in a choice of 2 restaurants(The Chinese Restaurant "四川" or Cafe California ) or 1,000 pts.
Breakfast in the lounge. Platinum arrival gift option: breakfast in a choice of 2 restaurants(The Chinese Restaurant "四川" or Cafe California ) or 1,000 pts.
Sheraton Miyako Tokyo, Japan [Master Thread]
Feb 9, 2018, 10:49 am
#452
Join Date: Apr 2015
Location: Sweden
Programs: Marriott Platinum - LT Gold
Posts: 688
Have 14 nights to kill in Tokyo during sakura season and decided to stay at Sheraton Miyako Tokyo for four nights. Before Sheraton Miyako Tokyo i'll have four nights at Yokohama Sheraton. Will end my Tokyo trip with Prince Gallery four nights and two nights at Sheraton Tokyo Bay for Disney Sea... however I'm not sure what kind of hopes I should have for Sheraton Miyako Tokyo. The reviews are awful on spg.com with a 3.6 score out of 5. Tripadvisor reviews are okay with a 4 out of 5, 52% votes 4.
The hotel seem to ignore SPG platinum status and give crappy rooms to their Platinum guests. Some of the staff seems to forget they are in the service business. Long queues for check in/out and for breakfast. Reading no ac?
I don't know FT, should I extend my reservation with Yokohama Sheraton instead and stay away from Sheraton Miyako?
I know my way around in Tokyo so I'm fine with whatever area I'm in.
I need the nights due to the double night promotion and I can't make 8 nights at Prince Gallery. That's too tough on my wallet.
The hotel seem to ignore SPG platinum status and give crappy rooms to their Platinum guests. Some of the staff seems to forget they are in the service business. Long queues for check in/out and for breakfast. Reading no ac?
I don't know FT, should I extend my reservation with Yokohama Sheraton instead and stay away from Sheraton Miyako?
I know my way around in Tokyo so I'm fine with whatever area I'm in.
I need the nights due to the double night promotion and I can't make 8 nights at Prince Gallery. That's too tough on my wallet.
Feb 9, 2018, 11:10 am
#453
Join Date: Apr 2015
Programs: Some
Posts: 5,231
Have 14 nights to kill in Tokyo during sakura season and decided to stay at Sheraton Miyako Tokyo for four nights. Before Sheraton Miyako Tokyo i'll have four nights at Yokohama Sheraton. Will end my Tokyo trip with Prince Gallery four nights and two nights at Sheraton Tokyo Bay for Disney Sea... however I'm not sure what kind of hopes I should have for Sheraton Miyako Tokyo. The reviews are awful on spg.com with a 3.6 score out of 5. Tripadvisor reviews are okay with a 4 out of 5, 52% votes 4.
The hotel seem to ignore SPG platinum status and give crappy rooms to their Platinum guests. Some of the staff seems to forget they are in the service business. Long queues for check in/out and for breakfast. Reading no ac?
I don't know FT, should I extend my reservation with Yokohama Sheraton instead and stay away from Sheraton Miyako?
I know my way around in Tokyo so I'm fine with whatever area I'm in.
I need the nights due to the double night promotion and I can't make 8 nights at Prince Gallery. That's too tough on my wallet.
The hotel seem to ignore SPG platinum status and give crappy rooms to their Platinum guests. Some of the staff seems to forget they are in the service business. Long queues for check in/out and for breakfast. Reading no ac?
I don't know FT, should I extend my reservation with Yokohama Sheraton instead and stay away from Sheraton Miyako?
I know my way around in Tokyo so I'm fine with whatever area I'm in.
I need the nights due to the double night promotion and I can't make 8 nights at Prince Gallery. That's too tough on my wallet.
Feb 9, 2018, 11:26 am
#454
Join Date: Apr 2015
Location: Sweden
Programs: Marriott Platinum - LT Gold
Posts: 688
In my experience, it's not as terrible as the reviews make it sound, but they are very inflexible - don't expect bending over backwards for Platinums the way a lot of SPG hotels in Asia do. I haven't tried the Yokohama Sheraton, but doubt it's that much better.
Otherwise I'll keep my Sheraton Miyako reservation I guess. We barely stay at our hotels anyway during the day. Did you have AC in your room? I'm reading they have some renovated rooms. Could ask for that.
Feb 9, 2018, 2:02 pm
#455
Join Date: Apr 2015
Programs: Some
Posts: 5,231
Thanks. I'm pretty used to inflexible hotels so I'm okay with that. Currently watching if Westin Tokyo will go down in price, but I doubt it considering sakura season. It's on the same price point as Price Gallery at the moment.
Otherwise I'll keep my Sheraton Miyako reservation I guess. We barely stay at our hotels anyway during the day. Did you have AC in your room? I'm reading they have some renovated rooms. Could ask for that.
Otherwise I'll keep my Sheraton Miyako reservation I guess. We barely stay at our hotels anyway during the day. Did you have AC in your room? I'm reading they have some renovated rooms. Could ask for that.
Yes, there is air conditioning. Sheraton Miyako has refurbished rooms on the 2nd floor ('Comfort Miyabi' - the ones I was trying to book above but which the hotel doesn't seem to sell directly online) and on the Executive Floors (11th and 12th floors). As these are specific room categories you might get lucky and get given one, but don't count on it! I booked a standard Deluxe and was given a 2nd floor Comfort Miyabi Deluxe the first time I stayed here last year without asking for it, but my second stay I had no such luck and got exactly what I booked (A non-refurbished smoking twin bed Superior room which is all that was available for sale online
). The renovated rooms are very nice - they remind me a lot of the Hilton Tokyo.
Feb 10, 2018, 1:18 am
#456
Join Date: Nov 2011
Posts: 547
Thanks. I'm pretty used to inflexible hotels so I'm okay with that. Currently watching if Westin Tokyo will go down in price, but I doubt it considering sakura season. It's on the same price point as Price Gallery at the moment.
Otherwise I'll keep my Sheraton Miyako reservation I guess. We barely stay at our hotels anyway during the day. Did you have AC in your room? I'm reading they have some renovated rooms. Could ask for that.
Otherwise I'll keep my Sheraton Miyako reservation I guess. We barely stay at our hotels anyway during the day. Did you have AC in your room? I'm reading they have some renovated rooms. Could ask for that.
Or maybe it’s because I really am not a fan of Westin’s middle century European decor and theming in, of all places, Tokyo. At least the Sheraton has a Japanese touch to it which makes me feel like I’m in Tokyo. And also it’s a lot cheaper than Westin on average.
Feb 10, 2018, 2:11 pm
#457
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,910
As crazy as this might sound, I actually prefer the Sheraton over the Westin. I’m not sure exactly why, maybe it’s the newly renovated rooms you may receive that are a lot better than Westin’s rooms, or maybe it’s because of the lounge which has a tranquil and calm feel to it (and also the high quality breakfast).
Regarding joakgarp's questions about Sheraton Tokyo vs Yogyakarta, I stayed at the latter a few times in Nov/Dec and was pretty impressed. If you don't mind the location and have a rate around 10-12k yen, it is a very strong option in Tokyo.
Feb 11, 2018, 8:56 am
#458
Join Date: Jul 1999
Programs: QF WP, AA EXP
Posts: 3,520
Assuming you meant Yokohama - How was the lounge there? The Yokohama thread seems to allude the hotel is a bit run down and the lounge catering is not very good.
Feb 11, 2018, 10:37 am
#459
Join Date: Jan 2003
Location: Seattle, WA
Programs: Alaska, Bonvoy, Hyatt
Posts: 600
As crazy as this might sound, I actually prefer the Sheraton over the Westin. I’m not sure exactly why, maybe it’s the newly renovated rooms you may receive that are a lot better than Westin’s rooms, or maybe it’s because of the lounge which has a tranquil and calm feel to it (and also the high quality breakfast).
Or maybe it’s because I really am not a fan of Westin’s middle century European decor and theming in, of all places, Tokyo. At least the Sheraton has a Japanese touch to it which makes me feel like I’m in Tokyo. And also it’s a lot cheaper than Westin on average.
Feb 11, 2018, 11:05 am
#460
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,910
Feb 11, 2018, 5:51 pm
#461
Join Date: Feb 2002
Location: Bay Area, CA
Posts: 731
As crazy as this might sound, I actually prefer the Sheraton over the Westin. I’m not sure exactly why, maybe it’s the newly renovated rooms you may receive that are a lot better than Westin’s rooms, or maybe it’s because of the lounge which has a tranquil and calm feel to it (and also the high quality breakfast).
Or maybe it’s because I really am not a fan of Westin’s middle century European decor and theming in, of all places, Tokyo. At least the Sheraton has a Japanese touch to it which makes me feel like I’m in Tokyo. And also it’s a lot cheaper than Westin on average.
Feb 11, 2018, 8:57 pm
#462
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
The chance of you getting a renovated room is almost 0. They are done renovating at this property. I was there during Christmas and they gave me a deluxe room. They called this a "big upgrade" for me at check-in. What's sad is I paid 31k yen per night.
Feb 11, 2018, 9:43 pm
#463
Join Date: Nov 2011
Posts: 547
I think the only way for a confirmed renovated room is to book it directly. Other than that, if the rooms are available they will give you one if you ask (nicely). Ask for the newest rooms on the 11th/ 12th floor and if they say no, ask for the rooms on the 2nd floor. Don’t bother asking for a suite as that will never happen.
I’m not sure about the hotel’s renovation plans, but the newest rooms are on the 11th and 12th floor, followed by the 2nd floor. All other rooms feel pre-historic.
How much are the rates in April? I have always thought that this hotel, along with all other SPG properties in Tokyo, are overpriced in points. The most bang for buck redemption, in my opinion, is Cash and Points at the Andaz. Heck, even full redemption at the Andaz is a great deal.
It should be better now, with three floors of newly renovated rooms. Perhaps they were all full during Christmas, which is expected.
How much are the rates in April? I have always thought that this hotel, along with all other SPG properties in Tokyo, are overpriced in points. The most bang for buck redemption, in my opinion, is Cash and Points at the Andaz. Heck, even full redemption at the Andaz is a great deal.
It should be better now, with three floors of newly renovated rooms. Perhaps they were all full during Christmas, which is expected.
Last edited by Central90210; Feb 11, 2018 at 9:50 pm
Feb 11, 2018, 10:08 pm
#464
Join Date: Mar 2011
Programs: Hyatt Globalist, Marriott Titanium
Posts: 1,173
I’ve got a BRG for about 14.5k plus taxes per night for Xmas 2018. I guess no other SPG in Tokyo would be as cheap as this. Are the beds at least OK even if I’m stuck in a standard room? I think people were saying the lounge and breakfast is OK. What about facilities? Any Onsen style hot tub / jacuzzi?
Feb 17, 2018, 7:24 am
#465
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
