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Lifetime Marriott Rewards elite status (Pre-Merge 2018 and earlier)

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Old Sep 11, 2014, 3:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: FindAWay
Lifetime points are missing from the profile section of the website and show as 0 in the Marriott mobile app. However, you may be able to use the work-around referenced in this blog post to see your current Lifetime Points.

You can still view your lifetime points online with the following steps:
  1. Go to www.marriott.com and login
  2. Go to https://www.marriott.com/rewards/rewards-program.mi
  3. Click "Nights"
See screenshot of what to click.

If you call Marriott they can also tell you your lifetime points balance.

http://www.marriott.com/marriott/rew...te-benefits.mi As of 20 May, this process does not work. There is no link called "Night Detail" on this page.

To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.


Lifetime Silver Elite:
250 qualified nights
1.2 million points

Lifetime Gold Elite
500 qualified nights
1.6 million points

Lifetime Platinum Elite
750 qualified nights
2.0 million points

To check your point and night balance, log into your account and click My Account > Account Overview > Nights.

"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership – including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."

Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.

If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.

Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
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Lifetime Marriott Rewards elite status (Pre-Merge 2018 and earlier)

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Old Aug 1, 2018, 6:46 pm
  #3691  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by nova08
How is anyone able to follow up on this stuff. I crossed the LTP threshold on my account but I remained a Gold almost 3 weeks later

4 day’s after I made it I sent an online message inquiring about my status...2 weeks later, no response
2 weeks after I made it, called, waited 20 minutes, hung up
2 1/2 weeks after I made it, called twice, waited 10 minutes, hung up, waited 12 minutes, hung up
Consider all hands are in scramble mode with dealing to frantic calls by members asking what's going to happen to them or working on getting things ready for after their merge. Grab screen shots of how things show now and do the math to make sure you have passed over the required thresholds. IF things don't shake out, I'd say after a month, then, unless everything has become a cluster ****, you should be able to get ahold of some very knowledgeable people that have survived the fire storm.
RogerD408 is offline  
Old Aug 2, 2018, 7:39 am
  #3692  
 
Join Date: May 2008
Location: New Jersey
Programs: UA GS 1.7MM, Hyatt Lifetime Glob, Marriott Titanium/Lifetime Platinum
Posts: 1,272
Apologies if this isn't the right place to post my question.

The new requirements for LT status include years with status in addition to nights stayed. Thanks to the United-Marriott RewardsPlus partnership, I've enjoyed Gold or Platinum status with Marriott since, I believe 2013. Once the merger was announced, I got matching status with SPG. Will those years of status count towards the LT requirements? I am at 377 nights, so it is conceivable I will be very close to LT Gold if my years of status count.

I recognize that there is some animosity towards "gifted" status from things like the United partnership. I will say that I have increased my stays with Marriott (and later, SPG) as a result. With stays booked to the end of the year, I will hit 75 nights this year (currently at 46).

Thank you.
CopperSteve is offline  
Old Aug 2, 2018, 7:48 am
  #3693  
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Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
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Posts: 17,263
Originally Posted by CopperSteve
Apologies if this isn't the right place to post my question.

The new requirements for LT status include years with status in addition to nights stayed. Thanks to the United-Marriott RewardsPlus partnership, I've enjoyed Gold or Platinum status with Marriott since, I believe 2013. Once the merger was announced, I got matching status with SPG. Will those years of status count towards the LT requirements? I am at 377 nights, so it is conceivable I will be very close to LT Gold if my years of status count.

I recognize that there is some animosity towards "gifted" status from things like the United partnership. I will say that I have increased my stays with Marriott (and later, SPG) as a result. With stays booked to the end of the year, I will hit 75 nights this year (currently at 46).

Thank you.
I've paid attention to the UA partnership because my 4 years of gifted status could play a role in what level of LT i'd have moving forward. On one hand SPG Lurker has indicated that if the Marriott agent can see years of status you should be good. On the other, questions specifically addressing the UA partnership were left hanging with a simple answer of it being proprietary info.

IOW, we just won't know until we do.
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Old Aug 2, 2018, 8:21 am
  #3694  
 
Join Date: May 2008
Location: New Jersey
Programs: UA GS 1.7MM, Hyatt Lifetime Glob, Marriott Titanium/Lifetime Platinum
Posts: 1,272
Originally Posted by dsquared37
I've paid attention to the UA partnership because my 4 years of gifted status could play a role in what level of LT i'd have moving forward. On one hand SPG Lurker has indicated that if the Marriott agent can see years of status you should be good. On the other, questions specifically addressing the UA partnership were left hanging with a simple answer of it being proprietary info.

IOW, we just won't know until we do.
Many thanks. My fingers (and toes) are crossed!
CopperSteve is offline  
Old Aug 2, 2018, 9:36 am
  #3695  
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Originally Posted by CopperSteve
Apologies if this isn't the right place to post my question.

The new requirements for LT status include years with status in addition to nights stayed. Thanks to the United-Marriott RewardsPlus partnership, I've enjoyed Gold or Platinum status with Marriott since, I believe 2013. Once the merger was announced, I got matching status with SPG. Will those years of status count towards the LT requirements? I am at 377 nights, so it is conceivable I will be very close to LT Gold if my years of status count.

I recognize that there is some animosity towards "gifted" status from things like the United partnership. I will say that I have increased my stays with Marriott (and later, SPG) as a result. With stays booked to the end of the year, I will hit 75 nights this year (currently at 46).

Thank you.
Let me start by saying I have no animosity towards someone with gifted status and do not understand those judgmental posters who think it is any of their business or that without the data on which the status match decision was made still believe they know better than the professionals who had the information and made the decision. With that out of the way. I sympathize with you and those in your position. Marriott has not given a clear answer on this, and now claims there is a competitive reason for keeping this secret. Members.Marriott states:
Elite tier will be based on the status earned, not status granted via linking and status matching.
Of course this is meant for SPG Golds who status matched to MR Gold, but shame on Marriott for not clarifying if it also includes UA status matches. My inclination is it does include UA status matches which is why it was not more specific about just SPG to MR matches, but that is purely my gut and not based on what is written or any explanation Marriott should have but did not offer.

Good luck.
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CJKatl is offline  
Old Aug 2, 2018, 2:04 pm
  #3696  
 
Join Date: May 2005
Location: London, England, United Kingdom
Programs: Marriott (Lifetime Titantium), whatever other programs as benefits make sense.
Posts: 1,920
Originally Posted by nova08
How is anyone able to follow up on this stuff. I crossed the LTP threshold on my account but I remained a Gold almost 3 weeks later


I'm similar boat - LTS crossed to LTG about a month ago. Took screen shots, including the "nights" pop-up that shows me as LTG even if the rest of the site says LTS.

No response from Marriott. Hoping screen shots and my own tracking work for any arguing need to have.
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Old Aug 2, 2018, 2:21 pm
  #3697  
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Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,565
I crossed the LTG-LTP threshold last week. Everything updated immediately with the posting of #750 .

I was able to go to the United-Marriott site and link my UA#, and it showed Silver about 2 days after that.

A few days after that, I got a "welcome to LT" email from Marriott, although nothing I didn't already know in it.
pinniped is offline  
Old Aug 3, 2018, 2:11 pm
  #3698  
 
Join Date: Jan 2011
Location: Lafayette, LA
Programs: AA EXP 2MM, BA Gold, UA Gold MM, DL SM MM, Hyatt Glob, HH Diam, Marriott Ti/LT Plat, IHG Plat
Posts: 274
What counts as a "year" of Gold or Plat status?

Originally Posted by Retired FF
I was trying to figure out how man years I have been a PLAT for Lifetime Plat status and knew for sure that I had at least 7 years (2011 to 2017) and 2 with SPG. Called Marriott customer service and first they said that their system shows that I achieved PLAT status in 2014, which I knew was not correct. Upon further probing the CSR looked deeper and advised that I had been a PLAT since 2010, so for a total of 8 year,which combined with 2 years SPG gives me 10 years.^
I also called MR customer service and got conflicting answers (from different agents within the same call) on the following technical question, which ought to have a simple answer: When you first achieve a tier status in MR or any other program, it's generally in the middle of a program year. You then have that status for that program year (in my case program year 2013, which ended in early 2014) and for the succeeding program year (2014, which began in early 2014 and ended in early 2015). I had assumed that if I first got MR Gold status in mid-2013 and re-qualified in every succeeding year I would now have six years of Gold and/or Plat status -- program years 2013, 2014, 2015, 2016, 2017, and 2018 -- and that since I have already earned Plat status for program year 2019, I'd be credited with a seventh year toward lifetime status. But one of the MR CSRs said no, we count from the day you first achieved status in September 2013, so you're not even at five years yet. The other CSR seemed to think my calculation was right but couldn't promise anything. Similarly, I've seen statements by FT members that seem to be imply various answers to this question. Does anyone know which method will be used?

For what it's worth, my SPG dashboard suggests that Starwood gives a year's credit for each program year in which the member achieved the status, rather than only giving a year's credit after each "status anniversary". If the two programs calculate years of elite status differently, I guess they'll have to decide on one method or the other between now and August 18?

Also, if a year of elite status is counted anniversary-to-anniversary, then should those of us whose anniversaries in one or both programs will be occurring between August 18 and December 31 wait until after our anniversaries to combine our MR and SPG accounts and thus transition to the new unified program? The fifth anniversary of my achieving MR Gold status will be in mid-September. If I don't get credit for 5 years until that date, but I make the transition to the new program on or about August 18, will I be stuck forever with only four years of status in the old program?

Thanks so much to anyone who can provide information on this.

Last edited by Assimilated Cajun; Aug 3, 2018 at 2:36 pm Reason: clarity
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Old Aug 3, 2018, 2:54 pm
  #3699  
 
Join Date: Apr 2009
Posts: 298
Originally Posted by Assimilated Cajun
I also called MR customer service and got conflicting answers (from different agents within the same call) on the following technical question, which ought to have a simple answer: When you first achieve a tier status in MR or any other program, it's generally in the middle of a program year. You then have that status for that program year (in my case program year 2013, which ended in early 2014) and for the succeeding program year (2014, which began in early 2014 and ended in early 2015). I had assumed that if I first got MR Gold status in mid-2013 and re-qualified in every succeeding year I would now have six years of Gold and/or Plat status -- program years 2013, 2014, 2015, 2016, 2017, and 2018 -- and that since I have already earned Plat status for program year 2019, I'd be credited with a seventh year toward lifetime status. But one of the MR CSRs said no, we count from the day you first achieved status in September 2013, so you're not even at five years yet. The other CSR seemed to think my calculation was right but couldn't promise anything. Similarly, I've seen statements by FT members that seem to be imply various answers to this question. Does anyone know which method will be used?

For what it's worth, my SPG dashboard suggests that Starwood gives a year's credit for each program year in which the member achieved the status, rather than only giving a year's credit after each "status anniversary". If the two programs calculate years of elite status differently, I guess they'll have to decide on one method or the other between now and August 18?

Also, if a year of elite status is counted anniversary-to-anniversary, then should those of us whose anniversaries in one or both programs will be occurring between August 18 and December 31 wait until after our anniversaries to combine our MR and SPG accounts and thus transition to the new unified program? The fifth anniversary of my achieving MR Gold status will be in mid-September. If I don't get credit for 5 years until that date, but I make the transition to the new program on or about August 18, will I be stuck forever with only four years of status in the old program?

Thanks so much to anyone who can provide information on this.
Nobody outside Marriott knows for sure. I have been told that there will be an elite year counter visible in the account Information after the transition in August. This will be the only way to tell how MR counts elite years. Personally, I am convinced that this is not the best way to handle it, but it is how it is.
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Old Aug 3, 2018, 2:55 pm
  #3700  
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Originally Posted by Assimilated Cajun
When you first achieve a tier status in MR or any other program, it's generally in the middle of a program year. You then have that status for that program year (in my case program year 2013, which ended in early 2014) and for the succeeding program year (2014, which began in early 2014 and ended in early 2015). I had assumed that if I first got MR Gold status in mid-2013 and re-qualified in every succeeding year I would now have six years of Gold and/or Plat status -- program years 2013, 2014, 2015, 2016, 2017, and 2018 -- and that since I have already earned Plat status for program year 2019, I'd be credited with a seventh year toward lifetime status.
In the legacy MR program you always qualified for the next calendar year but were given the remainder of the current year once you qualified.
  • When you qualified in 2013 it was for 2014. 2014 was your first year of being Gold or Plat, which is what the CSA likely meant when you were told you qualify for a full year.
  • By virtue of qualifying for 2014, you were given the remainder of 2013 despite not qualifying for 2013, which would have had to been achieved in 2012.
  • Thank about it: if you hit 75 nights in Oct 2013 and got credit for both years 2013 and 2014 you would get two years' credit for the same 75 nights which would not make sense.
  • When you requalified for each subsequent year, you qualified for 2015, 2016, 2017, 2018 and 2019.
  • This was clearly shown on the previous nights counter which showed nights stayed this year towards next year's qualification.
  • This gives you six years of qualification.
SPG apparently counted by year of qualification, so they would have counted the years you qualified, giving you 2013-2018, also six years. The way of looking at qualification is a little different but the count winds up being the same.

Last edited by CJKatl; Aug 3, 2018 at 3:09 pm
CJKatl is offline  
Old Aug 3, 2018, 3:17 pm
  #3701  
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Originally Posted by funkbandit
Nobody outside Marriott knows for sure. I have been told that there will be an elite year counter visible in the account Information after the transition in August. This will be the only way to tell how MR counts elite years. Personally, I am convinced that this is not the best way to handle it, but it is how it is.
It is eminently clear to anyone not engaged in wishful thinking. A member always qualified for the full next calendar year. If a member qualified in 2010 it was for 2011 but the member was given the remainder of 2010 despite not having qualified in 2009. According to members.marriott, for the new program elite status:
A Lifetime status level is determined by the total Elite years achieved at that level or a higher level.
Clearly in the example above the member achieved elite status once, not twice, so the fact the member got elite benefits for part of one year and all of the next is irrelevant to the count. The rule is not the number of calendar years the member had status; it is clearly looking at how many times the member achieved the status. There is no confusion on this.
CJKatl is offline  
Old Aug 5, 2018, 8:01 am
  #3702  
 
Join Date: Nov 2000
Location: Hotel Guru
Programs: Marriott Lifetime Titanium, UA Gold
Posts: 1,455
Just a quick question for the board: all current lifetime platinums with Marriott Rewards will be lifetime platinum premiers in the new program? Or is there anything I need to pay attention to? I have 800-some nights and over 2 million points in the old program.
Muerz is offline  
Old Aug 5, 2018, 8:15 am
  #3703  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Originally Posted by Muerz
Just a quick question for the board: all current lifetime platinums with Marriott Rewards will be lifetime platinum premiers in the new program? Or is there anything I need to pay attention to? I have 800-some nights and over 2 million points in the old program.
Yes, from everything I've read MR LTPs will become MPG LTPPs, as will SPG LTPs, and those with with over 750 combined LT nights and 10 years combined Plat (+ MR Gold) status. So much for the top 3%.
RogerD408 is offline  
Old Aug 5, 2018, 8:58 am
  #3704  
 
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Originally Posted by RogerD408
Yes, from everything I've read MR LTPs will become MPG LTPPs, as will SPG LTPs, and those with with over 750 combined LT nights and 10 years combined Plat (+ MR Gold) status. So much for the top 3%.
The legacy program used "Plat Prem" to describe a very different level than the new program means by "Plat Prem." The comment above is deceptive in equating the two very different levels. Marriott did not choose to use different terms for things like the new Gold which is the 25 night level when the legacy Gold was fifty opens everyone up to the confusion that is shown in the post above. Colors used to label the levels are not meant to equate the levels.
CJKatl is offline  
Old Aug 6, 2018, 11:13 am
  #3705  
 
Join Date: Apr 2005
Programs: AAdvantage EP 2.1MM; Bonvoy LT-Plat; Hyatt Globalist; Hilton Diamond
Posts: 148
Lifetime Gold to Lifetime Platinum

For those of us LT-G seeking to become LT-Plat, anyone know when the switch over will take place?
August was the cutoff month but my account still shows Elite Gold. Others seeing the same?
Checking since I would like to book a few rooms for upcoming honeyroom. Otherwise will book using Hyatt diamond for bennies and more free points.

Thanks!
bl393 is offline  


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