Last edit by: FindAWay
Lifetime points are missing from the profile section of the website and show as 0 in the Marriott mobile app. However, you may be able to use the work-around referenced in this blog post to see your current Lifetime Points.
You can still view your lifetime points online with the following steps:
If you call Marriott they can also tell you your lifetime points balance.
http://www.marriott.com/marriott/rew...te-benefits.mi As of 20 May, this process does not work. There is no link called "Night Detail" on this page.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
You can still view your lifetime points online with the following steps:
- Go to www.marriott.com and login
- Go to https://www.marriott.com/rewards/rewards-program.mi
- Click "Nights"
If you call Marriott they can also tell you your lifetime points balance.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
Lifetime Marriott Rewards elite status (Pre-Merge 2018 and earlier)
#3916
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
My years look right in the app, but still can't see the lifetime year counter anywhere on the website. According to the App data (725 nights, 14 Years Plat), I should now at the least be LTG (based on LTG with SPG) and probably LTP (based on new qualification criteria), but no love yet. I'm guessing that there is still some batch run to check for that qualification.
As for where to find your nights on the website, if you at least have LT Silver you should be able to scroll down to that area of your Overview and look for a tiny arrow all the way over to the right. This is where you can bring up a LT Status popup (they're going to need to work on this going forward, maybe just make "You are Lifetime XYZ Elite" clickable.
Edit: In hindsight, this was a poorly constructed post on my part; the message I was trying to get across is that I met new LT Plat requirements (nights+years) in legacy MR alone - I did not require any nights or years from SPG, but regardless it took the act of combining the accounts to kick in the new criteria.
Last edited by CCIE_Flyer; Aug 21, 2018 at 1:28 pm
#3917
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
While I agree with the sentiment, I don't see MR LT points shown in the new web/app interface, unless I'm looking in the wrong place. Thus, I presume we will need to manually keep track of any "legacy MR" points earned after our last pre-conversion LT Status summary (and presumably, Marriott will do a year-end sweep to see if the post-conversion legacy activity pushes anyone into a higher LT tier). Anyone have a better solution?
#3918
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
I thought I had 4 years as MR Gold through the UA match. Now I have been credited for 2 of those towards LT status. 2 further years where I had MR Gold have not been counted because I linked accounts as advised by Marriott. As I was SPG Plat the system shows me as having matched status so the MR Gold doesn't count. It's a pity as with those 2 years I would reach LT by the end of this year, As it is I am 2 years closer than I would have been otherwise so I should be grateful for small blessings. If I hadn't linked accounts last year, however, then I might have been OK. Oh well.
#3919
Join Date: Jun 2005
Location: SDF
Programs: Delta PM, IC Ambassador, Marriott Gold
Posts: 1,195
I didn't get the infinity symbol either, until I just linked my accounts. SPG only gave me 8 nights and 200 points, but now my profile shows LTG. I was at 417 nights with 10/8/7 SGP/GP/P, and now I've bumped all the way up to 10/9/7. Glad to get lifetime gold, because I doubt I'll ever earn a higher status again.
#3920
Join Date: Mar 2015
Posts: 34
I was at 850+ nights, 1.96 million points (all Marriott), and I merged my accounts. I'm beginning to think that was a mistake as I can't find my lifetime points anymore... I should have waited until I was confirmed over 2 million points, if only to save me some worrying.
The website shows I'm lifetime platinum now with 9 years of platinum (which doesn't seem like the right amount of years.. should be more like 6).
The website shows I'm lifetime platinum now with 9 years of platinum (which doesn't seem like the right amount of years.. should be more like 6).
#3921
Join Date: Apr 2018
Programs: Marriott Lifetime Titanium, American Airlines Platinum, Hertz President's Circle
Posts: 37
I was at 850+ nights, 1.96 million points (all Marriott), and I merged my accounts. I'm beginning to think that was a mistake as I can't find my lifetime points anymore... I should have waited until I was confirmed over 2 million points, if only to save me some worrying.
The website shows I'm lifetime platinum now with 9 years of platinum (which doesn't seem like the right amount of years.. should be more like 6).
The website shows I'm lifetime platinum now with 9 years of platinum (which doesn't seem like the right amount of years.. should be more like 6).
#3922
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,888
I was at 850+ nights, 1.96 million points (all Marriott), and I merged my accounts. I'm beginning to think that was a mistake as I can't find my lifetime points anymore... I should have waited until I was confirmed over 2 million points, if only to save me some worrying.
The website shows I'm lifetime platinum now with 9 years of platinum (which doesn't seem like the right amount of years.. should be more like 6).
The website shows I'm lifetime platinum now with 9 years of platinum (which doesn't seem like the right amount of years.. should be more like 6).
#3923
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
It's also nice having all of my points parked in one app and at one website, although that's admittedly a pretty weak factor to take into consideration.
#3924
Join Date: Feb 2014
Location: LAX
Programs: United Silver, Marriott Lifetime Titanium, Hilton Diamond, IHG Diamond
Posts: 988
I was at 850+ nights, 1.96 million points (all Marriott), and I merged my accounts. I'm beginning to think that was a mistake as I can't find my lifetime points anymore... I should have waited until I was confirmed over 2 million points, if only to save me some worrying.
The website shows I'm lifetime platinum now with 9 years of platinum (which doesn't seem like the right amount of years.. should be more like 6).
The website shows I'm lifetime platinum now with 9 years of platinum (which doesn't seem like the right amount of years.. should be more like 6).
#3925
Join Date: Mar 2015
Posts: 34
Similarly, I'm at 480+ lifetime nights and 1.58 million lifetime Marriott points (just shy of the 500/1.6 that I need -- and will get by year-end -- for old lifetime gold/new lifetime platinum) and I merged my accounts today. I'm also wondering if it was a mistake. I suspect we'll end-up okay; but, we may need to follow-up with MR several times to have the lifetime status qualified under the old rules effected.
As an update, I called in (and waited on hold for 45 minutes...), but the agent was able to see and confirm that my lifetime points total was 1.96 million, and also confirmed that if I break 2 million by year end, I will be grandfathered in to LTPP. So I feel a bit less nervous now.
I do see a lifetime points total in the app by clicking on my current status level, but right now it's sitting at 0. The agent said that should update "soon".
#3926
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,927
I didn't get the infinity symbol either, until I just linked my accounts. SPG only gave me 8 nights and 200 points, but now my profile shows LTG. I was at 417 nights with 10/8/7 SGP/GP/P, and now I've bumped all the way up to 10/9/7. Glad to get lifetime gold, because I doubt I'll ever earn a higher status again.
#3927
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Well we're only about 100 hrs into this thing, so hopefully all is not lost already. But then again, it's possible that only those who already had LTP/2M points prior to 8/18 will be candidates for "instantaneous" LTPP, and all of the rest of us will be relegated to Jan '19. If I read your post correctly, you were ever so shy of 2M (and thus existing LTP) as of 8/18?
I put those parentheses up there because I know that some 8/18 LTPs are now seeing LTPP, whereas some are not. Suspect that'll get fixed relatively quickly.
I put those parentheses up there because I know that some 8/18 LTPs are now seeing LTPP, whereas some are not. Suspect that'll get fixed relatively quickly.
#3928
Join Date: Feb 2014
Location: LAX
Programs: United Silver, Marriott Lifetime Titanium, Hilton Diamond, IHG Diamond
Posts: 988
Well we're only about 100 hrs into this thing, so hopefully all is not lost already. But then again, it's possible that only those who already had LTP/2M points prior to 8/18 will be candidates for "instantaneous" LTPP, and all of the rest of us will be relegated to Jan '19. If I read your post correctly, you were ever so shy of 2M (and thus existing LTP) as of 8/18?
I put those parentheses up there because I know that some 8/18 LTPs are now seeing LTPP, whereas some are not. Suspect that'll get fixed relatively quickly.
I put those parentheses up there because I know that some 8/18 LTPs are now seeing LTPP, whereas some are not. Suspect that'll get fixed relatively quickly.
#3929
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Well if you're PP for 2019, then you must be the same for 2018, so likely will not really matter even if you do have to wait for the Jan '19 sweep, no? But I'm in the same situation - I'd rather see it made official sooner rather than later, so I do understand your perspective.
#3930
Join Date: Feb 2014
Location: LAX
Programs: United Silver, Marriott Lifetime Titanium, Hilton Diamond, IHG Diamond
Posts: 988
Well if you're PP for 2019, then you must be the same for 2018, so likely will not really matter even if you do have to wait for the Jan '19 sweep, no? But I'm in the same situation - I'd rather see it made official sooner rather than later, so I do understand your perspective.