The Shelbourne, Autograph Collection, Dublin, Ireland [Master Thread]
Dec 4, 2009, 3:58 pm
#76
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Just got back from a two night award stay 6 - 8 Nov. Arrived at 10am and the front desk was able to give me a room. It was an upgrade to a suite (#540 i believe) at end of hall overlooking the NE corner of St. Stephens Green. Large two room room (sitting room w/ desk and bedroom 2 queens). Nice bathroom with tub and seperate large walk in shower.
May 29, 2010, 9:04 am
#77
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,405
Updates?
Anyone have any updates? Booked into here in mid-July.
1-Lounge-offerings any better?
2-Breakfast-Lounge or restaurant? Weekends too?
3-Anything else?
1-Lounge-offerings any better?
2-Breakfast-Lounge or restaurant? Weekends too?
3-Anything else?
Jun 21, 2010, 5:11 pm
#78
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,110
Heads Up! It's on the EEO list!
Someone mentioned in another thread that some int'l properties are participating in the EEO for Marriotts/Rens.
In looking at the Ren list, the Shelbourne is on the list to use a EEO. Valid through 10/10/10.
Cheers.
In looking at the Ren list, the Shelbourne is on the list to use a EEO. Valid through 10/10/10.
Cheers.
Jun 27, 2010, 6:44 am
#79
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,405
Anyone have any recent experience???? I saw on the website that when it quoted the lounge ammenities, it never stated breakfast...I assume that will be in the restaurant???
TIA
Jun 27, 2010, 9:07 am
#80
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
The lounge is no where near big enough to handle breakfast service, I don't see any way they could do it there. I saw the list of plats receiving free breakfast in the restaurant when the host checked us off.
Jun 27, 2010, 10:07 am
#81
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
As somebody who stayed there a few years ago, when the Heritage Lounge was relatively new, breakfast was served quite comfortably.
Jun 27, 2010, 10:14 am
#82
Join Date: Dec 2008
Location: Northern Ireland
Programs: MR Lifetime Titanium, United Silver
Posts: 625
When I stayed - NYEish 2008/2009, we were comped in the restaurant for breakfast during the week. Lounge was closed on weekends. It was fine, but I hate restaurant bfasts. I prefer quick, grab, and go. Having to wait for table service suuuucks. I was done with my meal from the buffet before I even got my OJ!
Jun 27, 2010, 12:00 pm
#83
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
Maybe we were there at a particularly crowded time but it seemed full to me in the evening, and mornings tend to be busier IME. The number of tables did not seem like it would be adequate for breakfast service.
Jul 5, 2010, 6:39 pm
#84
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,110
Just noticed on the Marriott Rewards promo that there's a 30% off Stay for Breakfast rate (Thurs-Sun) at this property valid through September 3rd.
Cheers.
Cheers.
Jul 26, 2010, 1:10 pm
#85
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,405
Mediocre stay...at best..
Just returned from a week in the "Great Dame of Dublin Hotels" (as told by 2 different Ireland books I read). What a shame that the Shelbourne should be called the Great Dame!
Checkin-Booked 2 rooms on points...connecting. Took the agent ~15 minutes (only agent working) to get the keys cut, explain the "Heritage Lounge" and point me to the elevators. As I had to ask, as a PlatPrem if they had any upgrades, she said they don't upgrade points stays.
I had booked, and received "Delux" rooms.
Rooms-A great view from the second floor of a wonderfully dirty car park and office building. An added bonus was the noise from the staff seperating the bottles at about 6am under the windows!!! Size was ok-nice king bed, flat-screen tv (LCD) and mini-bar. Nice size (for Europe) bathrooms!!
Breakfast-WOW-29Euro buffett???? SERIOUSLY???? Despite the host having a list of rooms who were plat (I saw the list, and not many on the list daily- ~12) I was charged and signed 3/5 days for breakfast. Then had a hassle with the front desk at check-out to get them removed. Front desk asked why I only signed 3/5 days..and not the others?? Ummm..because I was told I HAD to by the wait staff!
"Heritage Lounge"-I will break this into many parts.
1-"Decor/design" ^^ LOOKS AWESOME. Feeling of a great many days spent drafting the Irish Constitution there!!
2-Food (No breakfast-it was in the restaurant). VERY SPARSE!!
The attendant at the Heritage Lounge (Staff reminded me MANY times they dont have to play by Marriott's rules, as they dont have a conceirge lounge-they have a HERITAGE LOUNGE!!) never refilled the food that we saw. Only ever saw ~12 other people the whole week there! No wonder, NO FOOD. One offering of shriveled up hot food, a few crackers, VERY little cheese and nothing else. NO fruit, NO veggies, NOTHING. Oh-and they kept the soda/water LOCKED UP in a china cabinet. That would be fine, but less then 1/2 of the time an attendant was there to UNLOCK the china cabinet for a soda/water!!! Deserts were so-so, and again, one plate and done!
3-Internet. PAY ONLY! No free internet on the HERITAGE LOUNGE computer, as it is NOT a conceirge lounge!!! (Free wi-fi in the lounge though). Major
Location-Eh...just ok. Next time I will stay at the Westin as it is much more centrally located.
Overall-I will not go back to the Shelbourne. It was a VERY mediocre stay, in a VERY horrible room, with nothing to offer a PlatPrem.
Any questions-let me know.
Checkin-Booked 2 rooms on points...connecting. Took the agent ~15 minutes (only agent working) to get the keys cut, explain the "Heritage Lounge" and point me to the elevators. As I had to ask, as a PlatPrem if they had any upgrades, she said they don't upgrade points stays.
I had booked, and received "Delux" rooms.Rooms-A great view from the second floor of a wonderfully dirty car park and office building. An added bonus was the noise from the staff seperating the bottles at about 6am under the windows!!! Size was ok-nice king bed, flat-screen tv (LCD) and mini-bar. Nice size (for Europe) bathrooms!!
Breakfast-WOW-29Euro buffett???? SERIOUSLY????
Despite the host having a list of rooms who were plat (I saw the list, and not many on the list daily- ~12) I was charged and signed 3/5 days for breakfast. Then had a hassle with the front desk at check-out to get them removed. Front desk asked why I only signed 3/5 days..and not the others?? Ummm..because I was told I HAD to by the wait staff!"Heritage Lounge"-I will break this into many parts.
1-"Decor/design" ^^ LOOKS AWESOME. Feeling of a great many days spent drafting the Irish Constitution there!!
2-Food (No breakfast-it was in the restaurant). VERY SPARSE!!
The attendant at the Heritage Lounge (Staff reminded me MANY times they dont have to play by Marriott's rules, as they dont have a conceirge lounge-they have a HERITAGE LOUNGE!!) never refilled the food that we saw. Only ever saw ~12 other people the whole week there! No wonder, NO FOOD. One offering of shriveled up hot food, a few crackers, VERY little cheese and nothing else. NO fruit, NO veggies, NOTHING. Oh-and they kept the soda/water LOCKED UP in a china cabinet. That would be fine, but less then 1/2 of the time an attendant was there to UNLOCK the china cabinet for a soda/water!!! Deserts were so-so, and again, one plate and done!3-Internet. PAY ONLY! No free internet on the HERITAGE LOUNGE computer, as it is NOT a conceirge lounge!!! (Free wi-fi in the lounge though). Major
Location-Eh...just ok. Next time I will stay at the Westin as it is much more centrally located.
Overall-I will not go back to the Shelbourne. It was a VERY mediocre stay, in a VERY horrible room, with nothing to offer a PlatPrem.
Any questions-let me know.
Jul 7, 2011, 3:29 pm
#86
Join Date: Jun 2010
Programs: IC Amb :-(, UA silver, BA Gold, SPG Plat, A-Club Plat, Marriott Plat
Posts: 913
Is it a reg Lounge for Plats and Golds. I got the impression it was a Lounge for those only booked or staying in a Hertiage Room
when I was checking in I was told breakfast would be in the restaurant as there is no lounge. I was told I was upgarded to a king size bed , when I asked about a Hertiage room with a king and mentioned how I saw it was available before checking in on MR.com. He said OK and then handed me a piece of paper and told me about the Hertiage lounge
Of cause the paper had as a Hertiage Room person the lounge ..., so thats like a non-elite who booked an executive room getting Lounge access. But I wasnt sure if I wasnt in the Hertiage Room if I would have gotten access, went 1 time for 15 mins had a tea, nothing else to eat at the time.
I happen to like the location of The Westin much better, closer to places I wanted to be at, @ max a 10 min extra walk and walking along Kildare or Dawson or Grafton or Merrion is nice except when i got caught in the rain
when I was checking in I was told breakfast would be in the restaurant as there is no lounge. I was told I was upgarded to a king size bed , when I asked about a Hertiage room with a king and mentioned how I saw it was available before checking in on MR.com. He said OK and then handed me a piece of paper and told me about the Hertiage lounge
Of cause the paper had as a Hertiage Room person the lounge ..., so thats like a non-elite who booked an executive room getting Lounge access. But I wasnt sure if I wasnt in the Hertiage Room if I would have gotten access, went 1 time for 15 mins had a tea, nothing else to eat at the time.
I happen to like the location of The Westin much better, closer to places I wanted to be at, @ max a 10 min extra walk and walking along Kildare or Dawson or Grafton or Merrion is nice except when i got caught in the rain
There was of course then no comped breakfast or anything else despite my elite status.
Jul 7, 2011, 3:30 pm
#87
Join Date: Jun 2010
Programs: IC Amb :-(, UA silver, BA Gold, SPG Plat, A-Club Plat, Marriott Plat
Posts: 913
Just returned from a week in the "Great Dame of Dublin Hotels" (as told by 2 different Ireland books I read). What a shame that the Shelbourne should be called the Great Dame!
Checkin-Booked 2 rooms on points...connecting. Took the agent ~15 minutes (only agent working) to get the keys cut, explain the "Heritage Lounge" and point me to the elevators. As I had to ask, as a PlatPrem if they had any upgrades, she said they don't upgrade points stays. I had booked, and received "Delux" rooms.
Rooms-A great view from the second floor of a wonderfully dirty car park and office building. An added bonus was the noise from the staff seperating the bottles at about 6am under the windows!!! Size was ok-nice king bed, flat-screen tv (LCD) and mini-bar. Nice size (for Europe) bathrooms!!
Breakfast-WOW-29Euro buffett???? SERIOUSLY???? Despite the host having a list of rooms who were plat (I saw the list, and not many on the list daily- ~12) I was charged and signed 3/5 days for breakfast. Then had a hassle with the front desk at check-out to get them removed. Front desk asked why I only signed 3/5 days..and not the others?? Ummm..because I was told I HAD to by the wait staff!
"Heritage Lounge"-I will break this into many parts.
1-"Decor/design" ^^ LOOKS AWESOME. Feeling of a great many days spent drafting the Irish Constitution there!!
2-Food (No breakfast-it was in the restaurant). VERY SPARSE!! The attendant at the Heritage Lounge (Staff reminded me MANY times they dont have to play by Marriott's rules, as they dont have a conceirge lounge-they have a HERITAGE LOUNGE!!) never refilled the food that we saw. Only ever saw ~12 other people the whole week there! No wonder, NO FOOD. One offering of shriveled up hot food, a few crackers, VERY little cheese and nothing else. NO fruit, NO veggies, NOTHING. Oh-and they kept the soda/water LOCKED UP in a china cabinet. That would be fine, but less then 1/2 of the time an attendant was there to UNLOCK the china cabinet for a soda/water!!! Deserts were so-so, and again, one plate and done!
3-Internet. PAY ONLY! No free internet on the HERITAGE LOUNGE computer, as it is NOT a conceirge lounge!!! (Free wi-fi in the lounge though). Major
Location-Eh...just ok. Next time I will stay at the Westin as it is much more centrally located.
Overall-I will not go back to the Shelbourne. It was a VERY mediocre stay, in a VERY horrible room, with nothing to offer a PlatPrem.
Any questions-let me know.
Checkin-Booked 2 rooms on points...connecting. Took the agent ~15 minutes (only agent working) to get the keys cut, explain the "Heritage Lounge" and point me to the elevators. As I had to ask, as a PlatPrem if they had any upgrades, she said they don't upgrade points stays.
I had booked, and received "Delux" rooms.Rooms-A great view from the second floor of a wonderfully dirty car park and office building. An added bonus was the noise from the staff seperating the bottles at about 6am under the windows!!! Size was ok-nice king bed, flat-screen tv (LCD) and mini-bar. Nice size (for Europe) bathrooms!!
Breakfast-WOW-29Euro buffett???? SERIOUSLY????
Despite the host having a list of rooms who were plat (I saw the list, and not many on the list daily- ~12) I was charged and signed 3/5 days for breakfast. Then had a hassle with the front desk at check-out to get them removed. Front desk asked why I only signed 3/5 days..and not the others?? Ummm..because I was told I HAD to by the wait staff!"Heritage Lounge"-I will break this into many parts.
1-"Decor/design" ^^ LOOKS AWESOME. Feeling of a great many days spent drafting the Irish Constitution there!!
2-Food (No breakfast-it was in the restaurant). VERY SPARSE!!
The attendant at the Heritage Lounge (Staff reminded me MANY times they dont have to play by Marriott's rules, as they dont have a conceirge lounge-they have a HERITAGE LOUNGE!!) never refilled the food that we saw. Only ever saw ~12 other people the whole week there! No wonder, NO FOOD. One offering of shriveled up hot food, a few crackers, VERY little cheese and nothing else. NO fruit, NO veggies, NOTHING. Oh-and they kept the soda/water LOCKED UP in a china cabinet. That would be fine, but less then 1/2 of the time an attendant was there to UNLOCK the china cabinet for a soda/water!!! Deserts were so-so, and again, one plate and done!3-Internet. PAY ONLY! No free internet on the HERITAGE LOUNGE computer, as it is NOT a conceirge lounge!!! (Free wi-fi in the lounge though). Major
Location-Eh...just ok. Next time I will stay at the Westin as it is much more centrally located.
Overall-I will not go back to the Shelbourne. It was a VERY mediocre stay, in a VERY horrible room, with nothing to offer a PlatPrem.
Any questions-let me know.
Jul 7, 2011, 8:05 pm
#89
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
What a comedown for a property that when opened as a Renaissance had what may have been the finest concierge lounge in the entire Marriott system.
Jul 7, 2011, 8:07 pm
#90
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472