Jun 12, 2014, 11:11 am
Last edit by: CodeAdam10
For discussion of the now expired offer for a 35K signup bonus, see Amex SPG 35,000 business and personal cards-2016 [No referral offers in this thread.]
USA-issued card benefits changed on August 11, 2015. (Announcement & extended discussion at American Express and Starwood enhance cobrand credit card benefits.) The benefits are slightly different for personal and business cards:
Public Links:
- The Annual Fee is $450.
- Earn 6x at Marriott properties; 3x on restaurants and airfare; 2x on all other purchases.
- Enjoy up to $300 in statement credits each year of Card Membership for eligible purchases at participating Marriott Bonvoy hotels
- FREE NIGHT AWARD: Receive 1 Free Night Award every year after your Card account anniversary. Award can be used for one night (redemption level at or under 50,000 Marriott Bonvoy points) at a participating hotel.
- COMPLIMENTARY GOLD ELITE STATUS: Enjoy complimentary Marriott Bonvoy Gold Elite status with your Card. Earn Marriott Bonvoy Platinum Elite status after making $75,000 in eligible purchases on your Card in a calendar year.
- Other Highlighted Benefits: Priority Pass Select Membership, Global Entry credit, No Foreign Transaction fees.
- $125 Annual Fee (If application received before 03/28/19, $0 intro annual fee for the first year, then $95)
- Earn 6x at Marriott properties; 4x at U.S. restaurants, at U.S. gas stations, on wireless telephone services & on U.S. purchases for shipping; 2x on all other purchases.
- Free Night Award: Receive 1 Free Night Award every year after your Card account anniversary. Award can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at a participating hotel.
- Complimentary Silver Elite Status
- No Foreign Transaction Fees
Other related discussion:
USA-issued card benefits changed on August 11, 2015. (Announcement & extended discussion at American Express and Starwood enhance cobrand credit card benefits.) The benefits are slightly different for personal and business cards:
Public Links:
- Personal [Marriott Bonvoy Brilliant American Express Card]: https://www.americanexpress.com/us/credit-cards/card/marriott-bonvoy-brilliant
- The Annual Fee is $450.
- Earn 6x at Marriott properties; 3x on restaurants and airfare; 2x on all other purchases.
- Enjoy up to $300 in statement credits each year of Card Membership for eligible purchases at participating Marriott Bonvoy hotels
- FREE NIGHT AWARD: Receive 1 Free Night Award every year after your Card account anniversary. Award can be used for one night (redemption level at or under 50,000 Marriott Bonvoy points) at a participating hotel.
- COMPLIMENTARY GOLD ELITE STATUS: Enjoy complimentary Marriott Bonvoy Gold Elite status with your Card. Earn Marriott Bonvoy Platinum Elite status after making $75,000 in eligible purchases on your Card in a calendar year.
- Other Highlighted Benefits: Priority Pass Select Membership, Global Entry credit, No Foreign Transaction fees.
- Business [Marriott Bonvoy Business Card]: https://www.americanexpress.com/us/c...s-credit-card/
- $125 Annual Fee (If application received before 03/28/19, $0 intro annual fee for the first year, then $95)
- Earn 6x at Marriott properties; 4x at U.S. restaurants, at U.S. gas stations, on wireless telephone services & on U.S. purchases for shipping; 2x on all other purchases.
- Free Night Award: Receive 1 Free Night Award every year after your Card account anniversary. Award can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at a participating hotel.
- Complimentary Silver Elite Status
- No Foreign Transaction Fees
- Discussion of Amex "one bonus per lifetime" policy (personal & business cards)
- Annual fee retention bonus for Starwood Amex Card
- American Express and Starwood enhance cobrand credit card benefits
- How to keep SPG points from expiring after 12 months of account inactivity
- New Card Art for the US Starwood Preferred Guest Credit Card from American Express
SPG American Express [Master Thread]
Mar 24, 2013, 11:48 am
#1921
Join Date: Apr 2012
Programs: 25 million points to burn!
Posts: 1,522
Actually, the referral bonus is alive and well in Canada! 8K bonus for a referral, better than the US version has even been. All you need is a Canadian bank account and a residential address in Canada. You don't need to enter your SIN.
Mar 24, 2013, 11:59 pm
#1922
Join Date: Jun 2008
Location: PDX
Programs: OnePass, MilesPlus, AAdvantage, SkyMiles (unfortunately), PC Plat, HH Silver, Marriott Aluminium
Posts: 739
I have checked your Starwood Preferred Guest Card and see that you are eligible to earn 10,000 bonus StarPoints once you make the first purchase on the Card (built-in Welcome bonus) within the first year (365 days) of opening the account. These points have been issued to you on 09/24/12.
At the moment, we are unable to confirm you were eligible for an additional 15,000 points on spending $5,000.00 in six months on it.
I've therefore forwarded the matter to our research team. They will verify your eligibility and if the criteria have been met, they will advise accordingly.
We appreciate your patience while we try to resolve the matter for you.
At the moment, we are unable to confirm you were eligible for an additional 15,000 points on spending $5,000.00 in six months on it.
I've therefore forwarded the matter to our research team. They will verify your eligibility and if the criteria have been met, they will advise accordingly.
We appreciate your patience while we try to resolve the matter for you.
I barely met this spending requirement for the extra 15,000 point bonus last month and immediately saw the points posted in my account after I did. Unfortunately one of the payments I made to reach that threshold was an Amazon Payment to my brother who is apparently having trouble getting his (shady?) credit union to link to his newly-opened account to access the payment. It looks like he may just have to send me back the money. If he does, my SPG AMEX will be credited back that payment, which would then, retroactively, put me below the spending threshold I'd previously reached. My question is, would SPG then reclaim that 15,000 point bonus since I didn't actually reach the spending threshold? Just want to make sure before I have my brother give up on his credit union and just send the money back to me.
Thanks for any help.
Mar 25, 2013, 7:47 am
#1923
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,028
I would just charge something else to keep above the threshold. Buy a gift card to your grocery store or prepay a utility or cell phone bill.
Mar 25, 2013, 8:21 pm
#1924
Join Date: Jun 2008
Location: PDX
Programs: OnePass, MilesPlus, AAdvantage, SkyMiles (unfortunately), PC Plat, HH Silver, Marriott Aluminium
Posts: 739
(I think I'm confusing myself.)
Mar 25, 2013, 10:53 pm
#1925
Join Date: Feb 2006
Location: NYC
Programs: AA, Marriott, Hilton
Posts: 243
I applied for the business SPG AMEX few weeks back on the AMEX site, and 10K initial points posted within a day after 1st purchase. For those having trouble with the 15K bonus posting, do they seem to be the personal or business versions of the card?
Mar 26, 2013, 2:29 pm
#1926
Join Date: Mar 2013
Location: LIT
Programs: Marriott Gold
Posts: 6
Well, I've spent 4 of the $5K and really hope the 15K reward goes smoothly... But, I am definately getting nervous after reading these experiences. Amex needs to quit jerking people around. Its really sad that we even have to worry about this stuff. Hopefully we will all get our bonuses hassel free and timely!
Mar 26, 2013, 3:07 pm
#1927
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,028
Well, I've spent 4 of the $5K and really hope the 15K reward goes smoothly... But, I am definately getting nervous after reading these experiences. Amex needs to quit jerking people around. Its really sad that we even have to worry about this stuff. Hopefully we will all get our bonuses hassel free and timely!
But for the rest of us, it's business as usual. And, if you see the new prepaid and reloadable products they're pushing, they're moving downscale to where the fat fees are. So service should only deteriorate further.
Make sure you get what you deserve, but don't expect an easy time of it.
Mar 26, 2013, 4:28 pm
#1928
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
Well, I've spent 4 of the $5K and really hope the 15K reward goes smoothly... But, I am definately getting nervous after reading these experiences. Amex needs to quit jerking people around. Its really sad that we even have to worry about this stuff. Hopefully we will all get our bonuses hassel free and timely!
Mar 26, 2013, 5:21 pm
#1929
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Got this card today, albeit with a ridiculous $2k limit. Credit score in the high 700's. Why issue me a hotel card that I could max out in less than a week of stays?! (I realize I am not exactly the first person with this issue) Anywho, here goes, hope it's smooth sailing on the bonus front. Will call now to activate and confirm.
Mar 28, 2013, 9:53 am
#1930
Join Date: Mar 2008
Programs: Hyatt, Kimpton, Red Lion, SPG
Posts: 21
I've got the personal card. I messaged them again, but am still waiting for a response with any amount of substance in it.
Mar 28, 2013, 2:07 pm
#1931
Join Date: Mar 2008
Programs: Hyatt, Kimpton, Red Lion, SPG
Posts: 21
I struck out on my third try through the secure messaging center.
Thanks for taking the time to email me, Brian.
I have reviewed your account, as well as the prior email correspondence and was only able to verify that you were eligible for the 10,000 bonus points, which you have already received. Our records indicate that you applied under the following promotion:
Existing Cardmembers who apply online and are approved for the Starwood Preferred Guest Credit Card from American Express through this offer between May 1, 2012, and November 1, 2012, can get:
10,000 bonus Starpoints once they make the first purchase on the Card (built-in Welcome bonus) within the first year (365 days) of opening the account.
Introductory annual membership fee of $0 for the first year, then an annual membership fee of $65 after that
I understand that promotions are constantly changing, but we can not honor a different promotion, other than the one that we show your account being linked to. I wish that I was able to extend the promotion to you, but unfortunately we are unable to, my hands are tied in this situation.
I hope you understand our position in this matter.
I replied by asking to escalate this to the responder's supervisor. I don't know what to do now. I don't want to give up.
Thanks for taking the time to email me, Brian.
I have reviewed your account, as well as the prior email correspondence and was only able to verify that you were eligible for the 10,000 bonus points, which you have already received. Our records indicate that you applied under the following promotion:
Existing Cardmembers who apply online and are approved for the Starwood Preferred Guest Credit Card from American Express through this offer between May 1, 2012, and November 1, 2012, can get:
10,000 bonus Starpoints once they make the first purchase on the Card (built-in Welcome bonus) within the first year (365 days) of opening the account.
Introductory annual membership fee of $0 for the first year, then an annual membership fee of $65 after that
I understand that promotions are constantly changing, but we can not honor a different promotion, other than the one that we show your account being linked to. I wish that I was able to extend the promotion to you, but unfortunately we are unable to, my hands are tied in this situation.
I hope you understand our position in this matter.
I replied by asking to escalate this to the responder's supervisor. I don't know what to do now. I don't want to give up.
Mar 28, 2013, 3:22 pm
#1932
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
If I cancel an spg Amex card, does spg deduct from my account the already-credited two stays/five nights associated with the card? Or, once credited, are they locked in there?
Thanks for any clarification.
Thanks for any clarification.
Mar 29, 2013, 1:22 pm
#1933
Join Date: Mar 2008
Programs: Hyatt, Kimpton, Red Lion, SPG
Posts: 21
I was offered 7,500 Starpoints as a good will gesture. I'm semi-happy.
Mar 29, 2013, 4:13 pm
#1934
Join Date: Mar 2013
Location: LIT
Programs: Marriott Gold
Posts: 6
I struck out on my third try through the secure messaging center.
Thanks for taking the time to email me, Brian.
I have reviewed your account, as well as the prior email correspondence and was only able to verify that you were eligible for the 10,000 bonus points, which you have already received. Our records indicate that you applied under the following promotion:
Existing Cardmembers who apply online and are approved for the Starwood Preferred Guest Credit Card from American Express through this offer between May 1, 2012, and November 1, 2012, can get:
10,000 bonus Starpoints once they make the first purchase on the Card (built-in Welcome bonus) within the first year (365 days) of opening the account.
Introductory annual membership fee of $0 for the first year, then an annual membership fee of $65 after that
I understand that promotions are constantly changing, but we can not honor a different promotion, other than the one that we show your account being linked to. I wish that I was able to extend the promotion to you, but unfortunately we are unable to, my hands are tied in this situation.
I hope you understand our position in this matter.
I replied by asking to escalate this to the responder's supervisor. I don't know what to do now. I don't want to give up.
Thanks for taking the time to email me, Brian.
I have reviewed your account, as well as the prior email correspondence and was only able to verify that you were eligible for the 10,000 bonus points, which you have already received. Our records indicate that you applied under the following promotion:
Existing Cardmembers who apply online and are approved for the Starwood Preferred Guest Credit Card from American Express through this offer between May 1, 2012, and November 1, 2012, can get:
10,000 bonus Starpoints once they make the first purchase on the Card (built-in Welcome bonus) within the first year (365 days) of opening the account.
Introductory annual membership fee of $0 for the first year, then an annual membership fee of $65 after that
I understand that promotions are constantly changing, but we can not honor a different promotion, other than the one that we show your account being linked to. I wish that I was able to extend the promotion to you, but unfortunately we are unable to, my hands are tied in this situation.
I hope you understand our position in this matter.
I replied by asking to escalate this to the responder's supervisor. I don't know what to do now. I don't want to give up.
Did you previously have the SPG Amex card ?? And maybe somehow not be eligible for the 15,000 bonus or something?
Ive only had this card for a short time and Im kinda of excited about its rewards... However, I will feel forced to cancel If I dont recieve the 15,000 Starpoints I was promised... Just wont feel comfortable usinging the card... I would feel cheated... Im not really sure 7,500 starpoints will change my mind either...
Mar 29, 2013, 10:04 pm
#1935
Join Date: Mar 2008
Programs: Hyatt, Kimpton, Red Lion, SPG
Posts: 21
I wonder what they mean by "Existing Cardmembers who apply online..."??
Did you previously have the SPG Amex card ?? And maybe somehow not be eligible for the 15,000 bonus or something?
Ive only had this card for a short time and Im kinda of excited about its rewards... However, I will feel forced to cancel If I dont recieve the 15,000 Starpoints I was promised... Just wont feel comfortable usinging the card... I would feel cheated... Im not really sure 7,500 starpoints will change my mind either...
Did you previously have the SPG Amex card ?? And maybe somehow not be eligible for the 15,000 bonus or something?
Ive only had this card for a short time and Im kinda of excited about its rewards... However, I will feel forced to cancel If I dont recieve the 15,000 Starpoints I was promised... Just wont feel comfortable usinging the card... I would feel cheated... Im not really sure 7,500 starpoints will change my mind either...