SPG American Express [Master Thread]
Aug 3, 19, 7:45 am - Wikipost
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Jan 15, 14, 12:20 pm
#2237
Join Date: Mar 2013
Posts: 79
After making the entire spend; didn't think to check it before making the spend.
Jan 15, 14, 12:38 pm
#2238
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 8,172
So there are two bonuses - the sign up bonus and the spend bonus. Were you denied both?
Jan 15, 14, 1:02 pm
#2239
Join Date: Mar 2013
Posts: 79
I was denied the spend bonus. Received sign-up bonus of 10,000; was denied any spend bonus at all, much less the 20,000 I was expecting.
Jan 15, 14, 1:03 pm
#2240
Join Date: Mar 2013
Posts: 79
Received the entire 30,000 on the biz card, as I didn't have any AmEx biz cards in my portfolio.
Jan 16, 14, 8:02 pm
#2241
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 13,491
Unable to Issue Rewards Points
I got a smail mail letter today from Amex, dated Jan 10, referencing my SPG Amex card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
Jan 16, 14, 9:16 pm
#2242
Join Date: Jul 2012
Posts: 14
Originally Posted by swag
I got a smail mail letter today from Amex, dated Jan 10, referencing my SPG Amex card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
Jan 16, 14, 11:00 pm
#2243
Join Date: Mar 2012
Location: SAN
Posts: 1,355
Originally Posted by swag
I got a smail mail letter today from Amex, dated Jan 10, referencing my SPG Amex card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
Ironically, both of my Amex cards end in the same 4 numbers, so I was unsure when I got the letter which account it was in reference to.
Jan 16, 14, 11:10 pm
#2244
Join Date: Aug 2013
Location: SEA
Posts: 58
Originally Posted by swag
I got a smail mail letter today from Amex, dated Jan 10, referencing my SPG Amex card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
Jan 17, 14, 11:38 am
#2245
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,199
I wasn't sure whether I would receive the spend bonus because I had an Amex Delta as an additional card holder to my spouse's primary account.
But after getting SPG Amex and meeting the spend requirement, the bonus came through promptly.
But after getting SPG Amex and meeting the spend requirement, the bonus came through promptly.
Jan 17, 14, 12:00 pm
#2246
Join Date: Jun 2013
Location: IAH
Programs: Hyatt Globalist, SPG Platinum, Hilton Diamond, A3 Gold
Posts: 601
How long does it take to receive SPG Gold Status after having put $30k on the SPG AmEx credit card?
How long will the status be valid for?
How long will the status be valid for?
Jan 17, 14, 12:21 pm
#2247
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Originally Posted by FlyingExplorer
How long does it take to receive SPG Gold Status after having put $30k on the SPG AmEx credit card?
How long will the status be valid for?
How long will the status be valid for?
Jan 17, 14, 12:45 pm
#2248
Join Date: Jun 2013
Location: IAH
Programs: Hyatt Globalist, SPG Platinum, Hilton Diamond, A3 Gold
Posts: 601
Originally Posted by KENNECTED
Jan 17, 14, 2:48 pm
#2249
Join Date: May 2012
Posts: 727
Originally Posted by swag
I got a smail mail letter today from Amex, dated Jan 10, referencing my SPG Amex card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
"We are writing to let you know we have issued a statement credit to the account listed above. Due to a technical error, we were unable to issue rewards points to your account at the time that you earned them. The credit represents the value of those points. We apologize for any inconvenience this may have caused.
You will see the credit reflected on an upcoming statement..."
Did anyone else get this, recently or in the past? It doesn't say when I'll see the credit (it's not there yet), or how many points are affected, or how they will calculate points value to dollars. But I'm not happy. If I wanted cash back, I'd use a cash back card.
Jan 18, 14, 12:20 pm
#2250
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,431
Originally Posted by CFFrost
I got this letter as well. I noticed on my last statement (closed at the end of Dec) that there was a credit posted in the amount of $0.09. I actually contacted them about it because it was just after the Target fiasco and I had used the card at Target. The agent I messaged with confirmed the credit was from Amex directly and that I didn't need to worry about anything. She didn't say anything about points - presumably she didn't know at that point what was going on. I don't know why or for what reason they were unable to issue points - but presumably for others the credit could be much larger.
Ironically, both of my Amex cards end in the same 4 numbers, so I was unsure when I got the letter which account it was in reference to.
Ironically, both of my Amex cards end in the same 4 numbers, so I was unsure when I got the letter which account it was in reference to.
What a complete waste of my time (and their postage)
