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The Westin Las Vegas (formerly Westin Casuarina), NV [Master Thread]

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The Westin Las Vegas (formerly Westin Casuarina), NV [Master Thread]

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Old Jul 9, 2014, 8:24 pm
  #751  
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Join Date: Jan 2013
Location: Barcelona
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Originally Posted by cfpmcleo
3500 delegates?!? Wow!

Agreed with dilbertsdaddy Batistas is a good eats. Do not be put off by the decor.

I was at the Westin for a few nights over july 4 th holiday....the room was not up to the usual Starwood cleanliness. The breakfast buffet was very good and staff very friendly. Just the hard product was showing some wear. Do stay at the the Bellagio one night. It really is a pleasure. Take advantage of the pool, workout area or the 7 bars\lounges overlooking the facilities.


cleo
Yep, 3,500 travel advisors under one roof.

Bellagio is more than I want to pay for a trip when I'll literally be in the room for sleeping and sleeping only. If this was a pleasure visit and/or I was with my wife, I'd gladly stay at the Bellagio. Again, really wanna pick up some stay/night credits, so the Westin seemed right.
pricesquire is offline  
Old Jul 24, 2014, 3:26 am
  #752  
 
Join Date: Feb 2010
Location: Nottingham, UK
Programs: Skyteam Silver, BA Bronze
Posts: 115
Question How far am I from the Sands convention centre ?

Wonder if you guys can help.

I am looking at a 5 night stay for a convention being held at the sands.

Expedia have a great discounted rate at £62 per night for a premium room, (about $99) so have submitted a BRG claim accordingly !

It LOOKS on the map to be just a five minute walk to the sands expo centre, but as it is about 15 years since I last went to Vegas, I don't recall that area too well (and the Strip has changed beyond recognition)

Is that a practical and safe walk ? Is there anything i need to be aware of ?

SPG Gold, so hopefully some nice amenities available ?

Thanks in advance for any advice you can give !! (All other guys are staying at the Wynn/Encore, but i want to be away from all that !)
dukesy is offline  
Old Jul 24, 2014, 8:50 am
  #753  
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Posts: 24,153
Originally Posted by dukesy
Wonder if you guys can help.

I am looking at a 5 night stay for a convention being held at the sands.

Expedia have a great discounted rate at £62 per night for a premium room, (about $99) so have submitted a BRG claim accordingly !

It LOOKS on the map to be just a five minute walk to the sands expo centre, but as it is about 15 years since I last went to Vegas, I don't recall that area too well (and the Strip has changed beyond recognition)

Is that a practical and safe walk ? Is there anything i need to be aware of ?

SPG Gold, so hopefully some nice amenities available ?

Thanks in advance for any advice you can give !! (All other guys are staying at the Wynn/Encore, but i want to be away from all that !)
Its a longer walk then 5 mins, its maybe a 5 min cab ride depending on traffic. Ive walked it before but it all depends on the time of yr I wouldnt do it in the summer. Theres always The Venetian if you want IHG its an IC, which owns the Sands Expo center and maybe even has an inside walkway (not sure) connected to one another
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Old Jul 24, 2014, 11:22 am
  #754  
 
Join Date: Feb 2009
Programs: Marriott Titanium, AC E50, National Exec
Posts: 516
Originally Posted by craz
Its a longer walk then 5 mins, its maybe a 5 min cab ride depending on traffic. Ive walked it before but it all depends on the time of yr I wouldnt do it in the summer. Theres always The Venetian if you want IHG its an IC, which owns the Sands Expo center and maybe even has an inside walkway (not sure) connected to one another
Yes, you can get to Sands Expo from Venetian/Palazzo via the indoor mall/canal, prob still more than a 5 min walk though

It's definitely more than 5 min from the Westin,.
tkyoshi is offline  
Old Jul 28, 2014, 3:41 pm
  #755  
 
Join Date: Aug 2008
Location: Austin, TX
Programs: American Plat, Starwood Plat
Posts: 153
Trip Report

Stayed for 1 night on points with family recently (12K points). Applied for a SNA award and it was accepted. We were upgraded to the top floor in an executive suite (though the SNA confirmation listed a high roller suite, which was labelled differently on the rooms but I did not get to see the difference).

The room was a suite (separate room for living area with a sofa bed). My daughter said that the sofa bed was the least comfortable of the places where we stayed with sofa beds for her during our vacation. (others: westin mammoth lake, le meridien palm springs). She did not like the bed and said it was hard/could feel the springs. Other than this issue, the room was very nice (the bed was great, the room sizes were large, bathroom was nice, etc. It had a small kitchen area (fridge, sink, no cooking area).

A minor issue: there was work going on with the sprinkler system during our visit, and our room's sprinker started dripping annoyingly during our visit. a small towel + rubber band ensured our sleep without annoying dripping sounds for the night. I found the maintenance guys in the hallway the next day and showed it to them - they had not upgraded that particular piece of equipment but they were going through the floor and replacing pieces for regular maintenance. They were very willing to come see where the issue was and follow-up on it for us after we left.

we ate at the restaurant for dinner and (as plat - mostly free) breakfast. The dinner options were very nice and the buffet in the morning was very good for a free plat breakfast - the kid's buffet was pretty cheap, iirc.

We visited the pool - it was fine but not spectacular (in comparison to the mega-resort places on the strip that are not free on SPG points ). We had a great time there - the fruity drinks were fruity and did the trick.

It's a nice option to have in vegas, especially if you want to stay on points. This hotel is not trying to be the flashiest hotel in Vegas, but it is to the Westin standard of service and it is close to the strip. (We went to the Mirage via cab to see the Blue Man Group when we were there - too hot to walk), and it was close enough to the strip to be really convenient.

We did not gamble while there (though there is a small casino in the hotel).

We were told that we were the "guest of the day" (25 people selected from the plats, I think) and were given a set of options - I chose 2000 points. I will note that they have not posted though the hotel stay posted 5-6 nights ago.
conroy is offline  
Old Jul 30, 2014, 5:38 pm
  #756  
 
Join Date: Aug 2008
Location: Austin, TX
Programs: American Plat, Starwood Plat
Posts: 153
update: the "guest of the day" points posted after I wrote my review here.
conroy is offline  
Old Aug 13, 2014, 7:00 pm
  #757  
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Join Date: Jan 2013
Location: Barcelona
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Quick review, and by quick I mean:

The best thing I can say about this hotel is: I slept well here. Otherwise, I haven't been this ambivalent about a hotel....ever? They're not doing anything wrong, per se....but it seems they're also not doing anything right.

Signs of wear and tear are showing.

Casino area is kind of....how do I say this without offending anyone....trashy? I've seen people ranging from homeless to those walking around with 22 ounce Bud Ices....kind of smells down there, too.

I had a good check-in experience, and a bad concierge experience (was using his cell phone when I walked up, had to interrupt him; didn't know where a Walgreens was).

I'd give this stay a "C"...
pricesquire is offline  
Old Sep 15, 2014, 6:00 pm
  #758  
 
Join Date: Dec 2007
Location: Canada
Posts: 1,511
Recently stayed here and the wifee used the spa - there was a promotion for a 1000 Starpoints.......It has been exactly 2 weeks and the points have not posted as of yet - I also sent them an email but no response. How long does it usually take for points like this to post? Don't they just send it down to the front desk for posting?
Bravada04 is offline  
Old Sep 15, 2014, 8:15 pm
  #759  
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Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
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Originally Posted by Bravada04
Recently stayed here and the wifee used the spa - there was a promotion for a 1000 Starpoints.......It has been exactly 2 weeks and the points have not posted as of yet - I also sent them an email but no response. How long does it usually take for points like this to post? Don't they just send it down to the front desk for posting?
In my experience this hotel is good at promising bonus starpoints but bad at actually giving them.

on 2 recent stays I was offered 500 points for checking out before 11am. No matter how many emails chasing... still no points...
craigthemif is online now  
Old Sep 15, 2014, 8:18 pm
  #760  
 
Join Date: May 1998
Location: australia
Posts: 5,762
Tried converting slot points earned at their casino to SPG points at this hotel - never got the points.
Showed them the paperwork for the transfer on my next stay and was told it would be sorted. Never got the points.
3544quebec is offline  
Old Sep 16, 2014, 8:38 pm
  #761  
 
Join Date: Sep 2013
Location: TH,CA,TWN
Programs: SPG Gold, Accor Plat, Dynasty Flyer Gold, Etihad Guest Gold
Posts: 40
Amenity fees

Just a quick questions do they waive the amenity fees for SPG gold member?
cooliomonkey is offline  
Old Sep 20, 2014, 6:11 pm
  #762  
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Originally Posted by cooliomonkey
Just a quick questions do they waive the amenity fees for SPG gold member?
Hit and miss... I've had success checking in and out at the gold/plat desk, and mentioning something about internet being free for elites. In my experience they will remove part or all of the amenity fees...
craigthemif is online now  
Old Sep 20, 2014, 7:13 pm
  #763  
 
Join Date: Dec 2007
Location: Canada
Posts: 1,511
Just an update to my previous post.........I did receive an email back from the Spa stating it will take 6-8 weeks?

William, thanks for your inquiry. I did try and PM you but it would not allow the same? FYI.
Bravada04 is offline  
Old Sep 22, 2014, 3:04 am
  #764  
 
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,882
Originally Posted by cooliomonkey
Just a quick questions do they waive the amenity fees for SPG gold member?
Originally Posted by craigthemif
Hit and miss... I've had success checking in and out at the gold/plat desk, and mentioning something about internet being free for elites. In my experience they will remove part or all of the amenity fees...
It used to be spotty for me as well. But since I have started checking out only at the Gold/plat desk and asking about the amenity fee being on my bill, each time they said there must be some mistake and took it off. Worth trying anyway.
uanj is offline  
Old Sep 22, 2014, 6:57 am
  #765  
 
Join Date: Apr 2011
Location: Toronto
Posts: 61
Originally Posted by craigthemif
In my experience this hotel is good at promising bonus starpoints but bad at actually giving them.

on 2 recent stays I was offered 500 points for checking out before 11am. No matter how many emails chasing... still no points...

^

Recent stay was missing 500 MAGC and 2000 BRG starpoints. Required 4 weeks followup to finally have my account updated. The BRG was not honoured at checkout and had a difficult conversation with the FD associate. FDM stayed in office and had the associate shuttle back and forth with questions and promises. Felt like I was buying a used car.


cleo
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