The Westin Las Vegas (formerly Westin Casuarina), NV [Master Thread]
#887
Join Date: Dec 2007
Location: Canada
Posts: 1,511
The more I look at this I question myself how stupid I am to still give them this extra money over the last few years. That is $500.00 extra poker dollars
It is too bad. Not happy because they will lose my business. I guess to them, who really cares. If they fill the rooms plus get all the airline business......business is business. Life goes on.
#888
Join Date: Sep 2013
Location: LAX
Programs: Delta PM Hyatt Diamond SPG Plat Marriott Plat
Posts: 100
#889
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,232
#890
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
A Hotel Amenity Charge will apply to all guest rooms. This fee is $24.99 per room, per day plus tax. The Hotel Amenity Charge includes the following: High-Speed Wireless Guest Room Internet, Daily Newspaper, Self-Parking, Westin Workout, access to the Sauna & Steam Rooms at Spa, Bottled Water in Guest Rooms, Incoming Faxes, Notary Public, Pool & Whirlpool, Unlimited Local Calls and Printing of Boarding Pass.
Basically we pay extra for everything we normally get as Platinum. So there is no value to being Platinum at this hotel other than maybe an upgrade?
Basically we pay extra for everything we normally get as Platinum. So there is no value to being Platinum at this hotel other than maybe an upgrade?
#891
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
A Hotel Amenity Charge will apply to all guest rooms. This fee is $24.99 per room, per day plus tax. The Hotel Amenity Charge includes the following: High-Speed Wireless Guest Room Internet, Daily Newspaper, Self-Parking, Westin Workout, access to the Sauna & Steam Rooms at Spa, Bottled Water in Guest Rooms, Incoming Faxes, Notary Public, Pool & Whirlpool, Unlimited Local Calls and Printing of Boarding Pass.
Basically we pay extra for everything we normally get as Platinum. So there is no value to being Platinum at this hotel other than maybe an upgrade?
Basically we pay extra for everything we normally get as Platinum. So there is no value to being Platinum at this hotel other than maybe an upgrade?
#892
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Here is the response from the hotel...
We do charge the Hotel Amenity Fee for all guests, however, we do offer our valued Platinum Guests additional perks such as complimentary breakfast daily for you and a guest or a one -time 500 SPG Point Bonus per stay. I hope you are able to take advantage of our great breakfast during your stay.
We do charge the Hotel Amenity Fee for all guests, however, we do offer our valued Platinum Guests additional perks such as complimentary breakfast daily for you and a guest or a one -time 500 SPG Point Bonus per stay. I hope you are able to take advantage of our great breakfast during your stay.
#893
Join Date: May 1998
Location: australia
Posts: 5,762
Here is the response from the hotel...
We do charge the Hotel Amenity Fee for all guests, however, we do offer our valued Platinum Guests additional perks such as complimentary breakfast daily for you and a guest or a one -time 500 SPG Point Bonus per stay. I hope you are able to take advantage of our great breakfast during your stay.
We do charge the Hotel Amenity Fee for all guests, however, we do offer our valued Platinum Guests additional perks such as complimentary breakfast daily for you and a guest or a one -time 500 SPG Point Bonus per stay. I hope you are able to take advantage of our great breakfast during your stay.
#894
Join Date: Apr 2014
Programs: Hyatt Diamond, SPG Plat
Posts: 182
This property is really pushing it with the 'amenity fee' for SPG Plats, and I think they know it, but they are digging in their heels. The previous two times I stayed at Westin LV (in November and December 2016) the check-in clerk proactively offered to remove the amenity fee while I was checking in. It may have been because the spa was out of service during that time, and if you check the amenity fee the spa steam room/whirlpool is one of the benefits. I stayed again at the Westin LV this week and the check-in clerk refused to waive the amenity fee. So I called to the spa to see if the steam room was open again, and it turned out it wasn't. So I called to the front desk to tell them to remove the amenity since the amenities it offers still aren't all available. They obliged.
They said the steam room is opening finally this week, so this may not work for future guests, but I recommend checking to make sure if all the amenities listed in the fee are actually operational. My guess is there may be one or two that aren't (does the fax even work?), and then you can get the fee removed.
They said the steam room is opening finally this week, so this may not work for future guests, but I recommend checking to make sure if all the amenities listed in the fee are actually operational. My guess is there may be one or two that aren't (does the fax even work?), and then you can get the fee removed.
#895
Join Date: Jun 2000
Location: Tucson, AZ
Programs: UA 1K, Marriott LT Titanium, AA LT Gold, Radisson Gold, Hertz PC, HP Masters emeritus (sigh)
Posts: 445
They can dig in all they want but I've been staying at the SLS. Much better SPG option. Rates often better, far better restaurants, free parking and while they don't waive fee, they give drink tickets and sometimes upgrades.
#896
Join Date: Dec 2007
Location: Canada
Posts: 1,511
WOW!!! Just notice the Amenity fee now went from $24.99 to $29.00 / night.
This stuff needs to stop and needs to be part of the room rate.......this can just go on and on! Seriously, $30.00/night at this Westin? Soon it will be 50% of the room rate when there is good deals. So frustrated........but feel better now that I vented!
This stuff needs to stop and needs to be part of the room rate.......this can just go on and on! Seriously, $30.00/night at this Westin? Soon it will be 50% of the room rate when there is good deals. So frustrated........but feel better now that I vented!
#897
Join Date: Oct 2012
Posts: 45
Stayed here for 4 nights last week in a renovated room facing south on the 10th floor. No issues at all and the proximity to the strip was perfect (10 minute walk at most). 20 minute walk to the Sands Convention Center (the actual front door and not walking through the Venetian first).
Resort fee was reduced to $15/night (from $25 since I booked prior to fee increase) when I noted that premium internet is a free benefit for Gold/Plat.
Overall a good stay and I will look here first for my next Vegas trip.
Resort fee was reduced to $15/night (from $25 since I booked prior to fee increase) when I noted that premium internet is a free benefit for Gold/Plat.
Overall a good stay and I will look here first for my next Vegas trip.
#898
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,232
Stayed here for 4 nights last week in a renovated room facing south on the 10th floor. No issues at all and the proximity to the strip was perfect (10 minute walk at most). 20 minute walk to the Sands Convention Center (the actual front door and not walking through the Venetian first).
Resort fee was reduced to $15/night (from $25 since I booked prior to fee increase) when I noted that premium internet is a free benefit for Gold/Plat.
Overall a good stay and I will look here first for my next Vegas trip.
Resort fee was reduced to $15/night (from $25 since I booked prior to fee increase) when I noted that premium internet is a free benefit for Gold/Plat.
Overall a good stay and I will look here first for my next Vegas trip.
#899
Join Date: May 1999
Location: YEG
Posts: 1,578
I stayed at this hotel few weeks ago,
Resort fee was reduced by 50% ( $12.50 down from $25).
Platinum gift of 500 points and Breakfast voucher for 2 was offered.
got upgraded to a recently renovated room on high floor.
room was nice, clean, and functional.
Staff were fantastic.
I had no issues at all. I would definitely return if the price is good.
Resort fee was reduced by 50% ( $12.50 down from $25).
Platinum gift of 500 points and Breakfast voucher for 2 was offered.
got upgraded to a recently renovated room on high floor.
room was nice, clean, and functional.
Staff were fantastic.
I had no issues at all. I would definitely return if the price is good.
#900
Join Date: Apr 2014
Programs: Hyatt Diamond, SPG Plat
Posts: 182
Don't expect to get the combined Plat 500 points and breakfast voucher at this hotel though. On one stay I did at this property in December, both were given. But when I stayed in April the front desk clerk refused to do both, saying it was one or the other, even after I told him that I'd been offered both on my last stay.