Mar 5, 2023, 3:06 am
Sheraton Maui, Ka'anapali, Hawaii [Master Thread]
Feb 24, 2022, 8:25 pm
#391
Join Date: Jul 2017
Programs: aeroplan spg
Posts: 14
Thanks! Any other observations for Titanium members? Regarding free parking, is this indicated anywhere in print? Now if we could just get rid of those resort fees...
Mar 2, 2022, 5:17 pm
#392
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,974
Free parking is not documented AFAIK. I read about it online on TA. When I checked in I didn't have to ask about it ... they mentioned it as a Titanium benefit and that my room key would simply work for the garage.
Jul 17, 2022, 3:59 pm
#393
Join Date: Jan 2004
Location: ORD LAS HKG
Programs: Bonvoy LTT; IHG DiamondAmb; WoH Globalist; UA1K2MM; NationalEE; AvisPC; HertzPC
Posts: 703
Any recent stay report? Planning to stay there for 3 days in mid-Aug. Trying to decide if it's worth it to apply SNAs or just wait for complimentary upgrade at check-in. Btw, does anyone have the concierge or GM email at this property?
Jul 17, 2022, 10:45 pm
#394
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,084
Hi ktjan,
You may contact the hotel via below email address.
[email protected]
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
You may contact the hotel via below email address.
[email protected]
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
Jul 18, 2022, 10:03 pm
#396
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,084
We would like to help look into this if you may provide the reservation details to us via private mail here or by email below. If you prefer to send information via email, please include your Flyertalk username.
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
[email protected]
Jul 19, 2022, 7:47 am
#397
Join Date: Feb 2005
Location: Global
Programs: United 1K, Qatar Gold, Etihad Gold, Hilton Diamond, InterCon RA, PC Plat, SPG Plat, Marriott Plat
Posts: 1,452
Hi there,
We would like to help look into this if you may provide the reservation details to us via private mail here or by email below. If you prefer to send information via email, please include your Flyertalk username.
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
[email protected]
We would like to help look into this if you may provide the reservation details to us via private mail here or by email below. If you prefer to send information via email, please include your Flyertalk username.
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
[email protected]
Jul 19, 2022, 12:28 pm
#398
Join Date: Dec 2007
Location: SFO
Posts: 4,911
with all due respect to the lurkers, but I can pretty much guarantee the answer is that room is already booked and none available for SNA which is a BS answer. SNA is not suppose to confirm at the time of request. One should be able to request it and then get denied later 
. Not being even able to request it puts it under the category of Illogical BS.
source: I got this answer from the lurkers more than once at different properties.
. Not being even able to request it puts it under the category of Illogical BS.source: I got this answer from the lurkers more than once at different properties.
Jul 19, 2022, 1:33 pm
#399
Join Date: Jan 2004
Location: ORD LAS HKG
Programs: Bonvoy LTT; IHG DiamondAmb; WoH Globalist; UA1K2MM; NationalEE; AvisPC; HertzPC
Posts: 703
Do you use the app or desktop version? Sometimes they won't let me apply the SNAs on app but I was able to request it on desktop. Or sometimes you just have to try it again later on the app.
Oct 20, 2022, 10:16 am
#401
Join Date: Sep 2009
Location: YYJ
Programs: Aeroplan,Alaska,Airmiles
Posts: 265
I have a reward booking for this hotel in Nov. I didn't realize at the time that the bedding configuration is 2 doubles and not Queen size. This won't work for our family of 4 (big kids). Is there any rooms that are in the base level that can accomodate a king and cot that allows for 4 people? I want to stay here but don't want to not sleep due to discomfort! FWIW I have Platinum status. I am also looking at the residence Inn, but the Sheraton is what I really want! Thanks.
Nov 30, 2022, 4:39 pm
#402
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,844
Successfully used a SNA here and got a nice upgrade in the Moana Tower. Was told parking is only free for the first night. (Only stayed one night so did not inquire further). Breakfast benefit is now the continental choice on the menu for up to 2. If you want to get access to the buffet it is a $15 upcharge per person or $34 plus tax/tip for any additional guests. Buffet was pretty low quality (probably Sysco or similar) given the rate they are charging for rooms/food. Resort itself was nice. Not the best place to go if you like ocean swimming but the pool is large and more accessible.
Feb 2, 2023, 8:06 am
#403
Join Date: Feb 2022
Posts: 42
Successfully used a SNA here and got a nice upgrade in the Moana Tower. Was told parking is only free for the first night. (Only stayed one night so did not inquire further). Breakfast benefit is now the continental choice on the menu for up to 2. If you want to get access to the buffet it is a $15 upcharge per person or $34 plus tax/tip for any additional guests. Buffet was pretty low quality (probably Sysco or similar) given the rate they are charging for rooms/food. Resort itself was nice. Not the best place to go if you like ocean swimming but the pool is large and more accessible.
Another review from November suggests free parking when self-parking, 27 usd a night with valet except for the first night.
Last edited by drthunder; Feb 2, 2023 at 8:38 am Reason: update
Feb 3, 2023, 4:50 pm
#404
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,071
I thought parking was still free for Titanium guests (and I see at least one tripadvisor review still mentioning this as of Jan 2023); did they really charge you for parking on the other nights?
Another review from November suggests free parking when self-parking, 27 usd a night with valet except for the first night.
Another review from November suggests free parking when self-parking, 27 usd a night with valet except for the first night.
Mar 4, 2023, 11:38 pm
#405
formerly leemaj
Join Date: Jul 2004
Location: California
Programs: Bonvoy Titanium and LTP, Hyatt Globalist, UA Gold, SW Companion Pass
Posts: 217
Any recent reports here on breakfast quality? What does the continental / plat breakfast come with?
Re: parking, have any plats received free parking?
Re: parking, have any plats received free parking?