Last edit by: ElevatorEnthusiast
As of June 2023, evening service is in the 2nd floor Lobby Lounge, and breakfast is served in The Cafe - main hotel restaurant - for all Plat+ Elite guests.
Sheraton Hong Kong Hotel & Towers - [Master Thread]
#1006
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
I've been traveling to Hong Kong for nearly 20 years, and yes I have stayed all over. But I never said I don't like crowds. I hope I made it clear that I don't like being hassled or what I would loosely describe as attacked by the touts on that small stretch of Nathan road. And I see that I'm not the only one here who has that complaint.
#1008
Join Date: Mar 2014
Programs: UA Gold, DL Gold, SPG Plat, Marriott Gold
Posts: 24
In the middle of a stay in a Towers room now and I supposed I over spoke when I said my favorite. I think that came from a time when I was just excited to be out of China and in HK, even with all of the HK "pleasantries" listed above. I do love the staff in the Towers Lounge, and for me the location is what I like the best for this hotel. Due to its location on the subway. Although, I have stayed in some Westin's and W's around Asia that make this place seem like a fairly basic hotel.
Although I will say I am a little disappointed with the renovation that just happened on the Towers floor. Not impressed for how much noise there was last time I was here, and how long it was closed.
Although I will say I am a little disappointed with the renovation that just happened on the Towers floor. Not impressed for how much noise there was last time I was here, and how long it was closed.
#1009
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
In the middle of a stay in a Towers room now and I supposed I over spoke when I said my favorite. I think that came from a time when I was just excited to be out of China and in HK, even with all of the HK "pleasantries" listed above. I do love the staff in the Towers Lounge, and for me the location is what I like the best for this hotel. Due to its location on the subway. Although, I have stayed in some Westin's and W's around Asia that make this place seem like a fairly basic hotel.
Although I will say I am a little disappointed with the renovation that just happened on the Towers floor. Not impressed for how much noise there was last time I was here, and how long it was closed.
Although I will say I am a little disappointed with the renovation that just happened on the Towers floor. Not impressed for how much noise there was last time I was here, and how long it was closed.
I was there last weekend and was upgraded to an Executive Suite from a Harbour View room (both non-Towers) after asking the FrontDesk. Also managed to get my Room Service breakfast comped as my flight was early morning (before the Cafe restaurant opened).
You were there last weekend? Me too, I checked in on the saturday and left on sunday. Was at the Platinum Lounge around the afternoon while waiting for my room and during cocktail hours.
Last edited by lcpteck; Feb 10, 2015 at 2:23 am
#1010
Join Date: Mar 2014
Programs: UA Gold, DL Gold, SPG Plat, Marriott Gold
Posts: 24
No upgrades to a Towers Harbour view room or suite?
I was there last weekend and was upgraded to an Executive Suite from a Harbour View room (both non-Towers) after asking the FrontDesk. Also managed to get my Room Service breakfast comped as my flight was early morning (before the Cafe restaurant opened).
You were there last weekend? Me too, I checked in on the saturday and left on sunday. Was at the Platinum Lounge around the afternoon while waiting for my room and during cocktail hours.
I was there last weekend and was upgraded to an Executive Suite from a Harbour View room (both non-Towers) after asking the FrontDesk. Also managed to get my Room Service breakfast comped as my flight was early morning (before the Cafe restaurant opened).
You were there last weekend? Me too, I checked in on the saturday and left on sunday. Was at the Platinum Lounge around the afternoon while waiting for my room and during cocktail hours.
#1011
Join Date: Feb 2015
Posts: 30
My wife and I will be in HK at the tail end of a 2 week vacation. We're looking to explore the city, especially the food. I'm looking to use points for this trip so am currently booked at the W as that looked to be the nicest hotel. However, after reading here, seems like you get a better location with the Sheraton. What i'm trying to understand is how good the location is for the Sheraton. Is it so good that it's in the heart of the city and you can walk everywhere? (My wife and I love walking around cities and trying out food). Or it is it more convenient, but still will require a decent amount of taxis and subways. Thanks!
#1012
Join Date: May 2013
Location: Canada
Programs: AC 100K, Bonvoy Titanium, National Exec Elite
Posts: 91
My wife and I will be in HK at the tail end of a 2 week vacation. We're looking to explore the city, especially the food. I'm looking to use points for this trip so am currently booked at the W as that looked to be the nicest hotel. However, after reading here, seems like you get a better location with the Sheraton. What i'm trying to understand is how good the location is for the Sheraton. Is it so good that it's in the heart of the city and you can walk everywhere? (My wife and I love walking around cities and trying out food). Or it is it more convenient, but still will require a decent amount of taxis and subways. Thanks!
#1014
Join Date: Jul 2000
Location: AUH
Posts: 8,266
Call or chat to SPG and see whether you can book the Towers room as a Premium room redemption. For the small difference in points (2,500 per night, IIRC) you get the Towers lounge access including evening cocktails with a great view, and a much better overall experience (i.e. check-in and out at the lounge and avoiding the zoo-like lobby).
#1015
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
My wife and I will be in HK at the tail end of a 2 week vacation. We're looking to explore the city, especially the food. I'm looking to use points for this trip so am currently booked at the W as that looked to be the nicest hotel. However, after reading here, seems like you get a better location with the Sheraton. What i'm trying to understand is how good the location is for the Sheraton. Is it so good that it's in the heart of the city and you can walk everywhere? (My wife and I love walking around cities and trying out food). Or it is it more convenient, but still will require a decent amount of taxis and subways. Thanks!
#1016
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
Posts: 2,498
... However, after reading here, seems like you get a better location with the Sheraton. What i'm trying to understand is how good the location is for the Sheraton. Is it so good that it's in the heart of the city and you can walk everywhere? (My wife and I love walking around cities and trying out food). Or it is it more convenient, but still will require a decent amount of taxis and subways. Thanks!
#1017
Join Date: Feb 2015
Posts: 30
Both the W and the Sheraton are in Kowloon, on the mainland, NOT on Hong Kong Island. If you want to go to Central you will need transportation (MTR, taxi, Star Ferry). The W is atop a chique and expensive shopping center, the Sheraton is on the corner of Nathan Road, with its cheap shops and tourist touts selling fake Rolex watches (but you can walk further for more decent shops). You would need transportation to Kowloon's famous street markets from either one of them. For cheap, delicious food try the new version of Tim Ho Wan in Olympian City Mall (Tai Kok Tsuj, Kowloon side); for expensive, delicious food try Lung King Heen in the Four Seasons (HK side). Both require strategies to get in. For Tim Ho Wan try going at odd times to avoid long waits; reservations required at Lung King Heen, especially for dim sum.
#1018
Join Date: May 2009
Posts: 6,978
Thanks everyone. I kept hearing about the Sheraton's better location, however comments such as the above ("you would need transportation for Kowloon's famous street markets from either one of them" and "cheap shops and tourists touts" make me wonder if we'd should go with the W. )
Now, if you are a taxi guy, W will be a good choice. It's on top of a chic mall but really nothing else. You are NO WHERE CLOSE to a metro stop by walking distance, so you pretty much have to take a taxi to get wherever you wanted to go (unless you don't mind walking 15 minutes to a metro stop, with not much shops around pretty much boring walking through a bunch of constructions).
Sheraton has a better location is not wrong. They are not around "cheap shops", they are around all the shops you would expect in Hong Kong. Great for walking and seeing the local culture. Also, Sheraton is literally right on top the red line, which is the most popular metro line in HK that takes you everywhere, and with easy connection to other places on Hong Kong Island, or go north to Mangkok, etc. Or the easy access to bus stops that takes you to most of Hong Kong (if you know which lines to take).
W is newer, chic, but it is NOT better location wise, not by a long shot.
#1019
Join Date: Jun 2003
Location: columbus,ohio, USA
Posts: 103
Thanks everyone. I kept hearing about the Sheraton's better location, however comments such as the above ("you would need transportation for Kowloon's famous street markets from either one of them" and "cheap shops and tourists touts" make me wonder if we'd should go with the W. I have ambassador status and SNAs, so wondering if the upside of a pretty great suite is worth the location of the W if we'd have to get transportation at both places. I've never been in a Sheraton outside of the US, so I'm picturing a sleek big market W vs a Sheraton in small town USA which is probably not a fair comparison as well. This will be the end of a 2 week 10-year anniversary trip so want to make it nice. (However, am sticking with SPG here even though I know other options are better)
Last edited by ezron; Feb 23, 2015 at 10:09 am Reason: be more clear
#1020
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Thanks everyone. I kept hearing about the Sheraton's better location, however comments such as the above ("you would need transportation for Kowloon's famous street markets from either one of them" and "cheap shops and tourists touts" make me wonder if we'd should go with the W. I have ambassador status and SNAs, so wondering if the upside of a pretty great suite is worth the location of the W if we'd have to get transportation at both places. I've never been in a Sheraton outside of the US, so I'm picturing a sleek big market W vs a Sheraton in small town USA which is probably not a fair comparison as well. This will be the end of a 2 week 10-year anniversary trip so want to make it nice. (However, am sticking with SPG here even though I know other options are better)
The Sheraton's two advantages are that it is cheaper and better located for walking around the Tsim Tsa Tsui area. It is certainly nicer than just about any US Sheraton, but hotels in Hong Kong really raise the bar and the Sheraton is a much lesser hotel that what the other chains offer. Starwood brought in the very nice W, but still lacks a great hotel on the island. And where are their other brands? They could even bring in some FP's, Aloft's etc. Why not a nice high end Westin? I know many will answer with the Tower wing, but that doesn't answer what Hilton, Marriott, IHG, etc., have in Hong Kong.