BKKboy

I was there in July, it was fully booked but managed to receive an executive room upgrade and free wifi as a plat.

mario33

I believe wifi is free for all guests.

TRAVELSIG

Yes it is.

jaejaez

Thanks all. So in summary, the only confirm-able perk for Plats at this hotel is the internet.........

Braindrain

That's the only confirmable perk for just about any Meridien.

jaejaez

Not if most of your trips are in Asia... (just came back from Le Meridien Khao Lak and Plaza Athene a Royal Meridien Hotel where there are more confirm-able perks).

Braindrain

That's why I didn't say all Meridiens.

For example, Meridien HKG offers free full buffet in the lounge, free 'fairly' extensive booze in their lounge, 50% discounts to their restos, etc, etc.

famtravlworld

This is my favorite Le Meridien property. I stayed here in March 2010 as a Gold. I booked two basic rooms and both my rooms were upgraded-one to a more deluxe room and the other to a huge corner room with views of the opera house and the palace. The free wifi was great (and really should be provided by all properties) and we so appreciated the free mini bar. I loved the bathroom with the stand alone tub and the walk in shower. The room was very comfortable and quiet-got perhaps the best sleep of my two week European vacation here. I was concerned because of reviews I'd read comparing this property to a W hotel (after poor treatment at the W Union Square, I refuse to stay in W's). There was no reason to be concerned. The employees at this property were warm, kind, and bent over backwards to help me. The concierge kindly looked over my train tickets and noticed we didn't have a reserved seat and took care of it for me. We'd bought a picnic for our long train trip to Prague and at the last minute my husband remembered he needed a bottle opener for his beer. He asked the staff if he could buy the one in the room-and the very generously told him just to take it. This property was within walking distance to so many beautiful sights-and the metro in Vienna is wonderful. I would be very fortunate to return to this property.

dmdflyer

Hotel is on the nice spot, just across the Opera. Rooms are modern, very clean and comfort. Everything was perfect.

flightjunk

I really like the hotel, very clean, modern and just "trendy". The bar is very nice as well and breakfast is outstanding!

flyingfkb

Have to second that. The breakfast is wonderful but not cheap. In September 2010 it was 29€ or 3000 Points.

flightjunk

Yes, that's true, it is not cheap. It is still EUR 29.

Sphinx

I am not as impressed as others by this property. I just completed my second stay there, and my recommendation remains to stay at the Hotel Imperial instead, especially for plats.

On check-in, there was no plat recognition. Still, when I was handed the room keycard, I asked if it was upgraded and was told yes, to "a nice executive room", which, according to the room plan on the door, turned out to be one of the smaller rooms in the hotel. Not sure what being in an executive room entails in the absence of an exec lounge. Unfortunately I was not told if standard suites were sold out or were available but denied as sometimes is the case. As often mentioned by others, better starwood hotels would have said "We are sorry there are no standard suites available, but we managed to put you in an xxx room, which happens to be the best available one today".

As all others who stayed there have noted, it is not possible to take a shower without flooding the whole bathroom. Putting a towel on the floor is one way to help, but this is made difficult by the fact that there are no extra towels beyond the bare minimum placed in the rooms. In the same context, none of the shower amenities were replaced until totally exhausted.

On a lesser note, in better starwood check-in experiences, the clerk also asks which newspaper the guest would like to receive. This did not happen in this case. Further, the first morning (Wednesday) no newspaper was delivered, but one appeared on the second morning.

While most staff were absolutely wonderful and pleasant, the checkout agent seemed quite annoyed and averse to smiling… perhaps he was just having a bad day… I asked him if the current SPG promotion required payment by MC. He insisted there were no promotions running at this time (thereby denying the existence of SPG great weeks altogether)!!

Still, the hotel has its merits due to some fine staff and a good location. The "cheaper" breakfast option at Le Moet was very good. If priced economically, I would recommend it, but only for non-Plats. Otherwise I would recommend the Imperial.

Braindrain

Perhaps they were sold out as they tend to be?

I was there twice last year and Plat recognition was superb, both times.

Sphinx

This may very well be the case, but then they should not pretend that they are indeed giving the upgrade.