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Originally Posted by christianj
(Post 34640394)
I stay at this hotel frequently and I have been critical of their upgrade policy in the past too BUT just because you can book a "suite" does not mean that it is a suite that is part of the upgrade pool. This topic has been discussed up and down on the forum. As for who they upgrade, that too has been discussed as part of the elite upgrade discussion. If they pre-upgrade a Cobalt, Ambassador or Titanium to a suite you are not going to get that suite as a Platinum. I assume the managers comments about who they upgrade being at their discretion was meant to mean that they would upgrade members staying there with a higher status.
But it all went south when the app showed an upgrade to an exec room and the first Agent tried to convince me that the deluxe room she gave me was in fact an exec room though it clearly wasn't. So if they play the deceiving game, I'll push to the max. Note: I probably would not have even bothered to check the app had they given me an exec room as per App and initial checkin procedure. Spiralled only when the deceiving started. |
gilbertaue A downgrade or being lied to about what they are giving you is definitely unacceptable so I would have took issue with that as well.
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Stay Report - 12/9 to 12/11
Location: The best part of the hotel. It's right on the Openring which means it's right by four tram lines (1/2/71/D), the U-Bahn at Karlsplatz, an easy walk to a number of the big Vienna sites including the Museum Quarter and it's in a lovely neighborhood with plenty of places to eat, drink etc. https://photos.smugmug.com/Travel/Fl...MG_5032-XL.jpg Hotel: The hotel is a weird mix of modern and classic. The outside looks like most buildings in Vienna but the inside is much more modern. There's a small pantry in the lobby, a large breakfast restaurant, a really nice bar which also serves dinner, a fitness center on the 6th floor and of course because it's Europe...tiny elevators. https://photos.smugmug.com/Travel/Fl...MG_5031-XL.jpg Check In: We arrived at 2:30 PM and were able to get checked in. Sadly no upgrade was offered. We were given the choice of breakfast or bonus points and housekeeping or drink coupons Room: I booked a two bed Executive/Large Room. It was large enough I guess, especially for Europe. The beds were fairly small with only two thin pillows each and our TV didn't work. What did work nicely was soundproofing, the room was really quiet. Wifi worked well and there was plenty of power outlets. The bathroom was a baffling design with a great shower shoved into too tiny a space. I did receive a nice welcome amenity. https://photos.smugmug.com/Travel/Fl...%281%29-XL.jpg https://photos.smugmug.com/Travel/Fl...%281%29-XL.jpg https://photos.smugmug.com/Travel/Fl...%281%29-XL.jpg https://photos.smugmug.com/Travel/Fl...%281%29-XL.jpg https://photos.smugmug.com/Travel/Fl...%281%29-XL.jpg Dining: Breakfast was a really good buffet with sausage, bacon, potatoes, an omelet bar, pancakes, a lot of cold cuts, cheese, vegetables, smoked salmon and breads. The bar as I mentioned was very nice and we had a good dinner there too. https://photos.smugmug.com/Travel/Fl...%281%29-XL.jpg https://photos.smugmug.com/Travel/Fl...MG_5101-XL.jpg So a mixed stay overall. I was paying 435E a night and ended up in a pretty basic room in which some stuff didn't work. But it made for a good base of operation for Vienna. |
Sorry to bump this thread but another one of those should I stay here vs elsewhere posts;
A quick return visit, staying two nights (I have stayed at the RC previously). Currently booked in at the Imperial for 300EUR per night vs this LM, which can be booked for 200EUR - what would you do? I have SNA request for Maisonette and Sisi Suites at the Imperial, but given I will be doing a whirlwind visit, I doubt I would be occupying my room much. |
Originally Posted by alanslegal
(Post 35369442)
A quick return visit, staying two nights (I have stayed at the RC previously). Currently booked in at the Imperial for 300EUR per night vs this LM, which can be booked for 200EUR - what would you do?
I have stayed at both. I like the location of the Le Meridien where you cross the street and are immediately in the museum quarter. I prefer the public space at Imperial. I enjoy sitting on their outdoor deck, watching the world go by. Also, their suites are classier. So, for me, if I were going to have some time relaxing at the hotel, I'd pay the money and stay at the Imperial. But if I were going to be out almost the entire time, I would go with the savings of Le Meridien. |
My welcome gift here is a box of Wiener nougat.
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Thanks for your comprehensive review. The website won't let me "like" your post but I do.
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Originally Posted by JayeJ
(Post 35551254)
Thanks for your comprehensive review. The website won't let me "like" your post but I do.
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Originally Posted by yyzflyer
(Post 35552471)
Ditto that for me. Has anyone ever figured out why we can Like some posts but not others?
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