Sep 26, 2018, 8:22 am
W Montreal, Quebec 2007 on [Master Thread]
Jan 2, 2008, 11:57 am
#31
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Los Angeles & Orange County, CA
Programs: Wouldn't you like to know?!
Posts: 23,822
Bliss Report
Well, well, well 
I had an opportunity to stay at the wonderful W Montreal for several nights over Near Year's 2008. The experience was amazing. The service was impeccable, surpassing some of the Ritz, Four Seasons, and St Regis I'd stayed. ^
Before arrival, I received an email from the "hotel experience ambassador" (not the standard email, but a personal email from her) welcoming me to the hotel. She recognized my Platinum status, offered assistance and asked if there was anything I wanted ^ Well, I told her we were celebrating a special occasion and since it's going to be a NYE stay, we'd prefer some privacy.
Check-in
The moment I walked into the beautiful lobby, every staff greeted me with a warm smile and offered assistance. I took off my gloves, 180s, scarf, breathing in warm air and the check in agent first annouced my upgrade...wait... wait....*drum roll please*
"Mr. BlissWorld, we have upgrade you to our WOW Suite"
*jaws on the floor* she offered my platinum amenity, told me I'd love the suite, the sent me to my WOW suite on the 10th floor.
Suite
The WOW suite was basically a bi-level loft suite with 20 ft floor to ceiling windows. The view was pretty good, of square victoria and adjacent towers. Upon entry, I found a gigantic sofa in the middle of the living room (the size of a queen size bed) with pillows scattered around. There were a half bath, mini bar area, extra dressers, long desk, 42" plasma tv on the wall, bang and olufsen stereo system, and a large balcony with a nice view.
When I looked up, I found the bedroom loft area. A nice bathroom was situated at one corner with see-through shower walls and vanity. The rainfall shower was a nice touch. The other corner resided the W classic bed with lovely illuminated nightstands. And, there was another large LCD TV hanging from the ceiling. It was adjustable to face the bed, bathroom, or downstairs living room. A modern illuminated staircase connects both areas. It was fantastic.
The blinds were fully automated with a remote control. a touch of a button controls the various pieces of the window.
Room Service
This is where it got even better. The first night we wanted to order some room service. However, we didn't particular find the items on the menu to be interesting. We called Whatever/whenever to see if we could order from the in house restaurant, Otto. Whatever/whenever agent offered with enthusiasm and read me the menu. I asked if they had any seafood dishes with risotto. She told me the only dish they had with lobster, clams, and mussels was the linguine. I told her I wish it was risotto instead of linguine. She put me on hold. When she came back, she said she asked the chef and the chef would create the dish with risotto just for me!
^ ^ ^ Now, that's Whatever/whenever!!!!
Then, the next day, we decided to have an impromptu New Year's party in our suite. We wanted some hors d'oeuvres and called Whatever/whenever. On such a short notice, we were extremely impressed when the items showed up to our suite: gigantic prawns platter with oysters and cheese plate ^ ^ ^
Restaurants/Bars
Like I said, they had an in house restaurant Otto, at the hotel. From my room service, my entree was delicious. They also had 3 bars throughout the hotel. We went to wunderbar and had a couple of drinks. I had this french martini with bubbly and raspberry stuff in it. I didn't really know what was in it as the cocktail waitress was explaining it to me in French 
. But, it was one of the best cocktails I've had in a LONG time.
Facilities
There was a small business center, a nice gym with giant personal TVs in the basement next to the entrance to the underground.
Internet
Internet is available via wire or wifi for $20CAD a day. Wifi is free in the lobby or on the Mezzanine level seating area.
Area
The area can be confusing at times. There aren't too many establishments around the immediate surroundings. There are, however, plenty of places within walking distance. The underground connects W Montreal to Place Bonaventure, Eaton Cetre, and other places.
Everything in on Notre Dame, including a Tim Horton's and Starbucks. That's also where the nearest convenient store is.
Old Montreal/Place Jacques Cartier is about 10-15 minutes away (walking).
Overall
The hotel far surpassed my expectations. It's not just the upgrade, but every single staff I ran into smiled and made small conversations with me. Everyone was extremely friendly and courteous. Whatever/whenever was wonderful and the pre-arrival email was a nice touch.
This was probably one of the best if not the best experience I've ever had at a hotel. The service and amenities were better than some of the Four Seasons, St Regis, and Ritz I'd been to. ^
This hotel should be an exemplary to all Starwood hotels.
I had an opportunity to stay at the wonderful W Montreal for several nights over Near Year's 2008. The experience was amazing. The service was impeccable, surpassing some of the Ritz, Four Seasons, and St Regis I'd stayed. ^
Before arrival, I received an email from the "hotel experience ambassador" (not the standard email, but a personal email from her) welcoming me to the hotel. She recognized my Platinum status, offered assistance and asked if there was anything I wanted ^ Well, I told her we were celebrating a special occasion and since it's going to be a NYE stay, we'd prefer some privacy.
Check-in
The moment I walked into the beautiful lobby, every staff greeted me with a warm smile and offered assistance. I took off my gloves, 180s, scarf, breathing in warm air and the check in agent first annouced my upgrade...wait... wait....*drum roll please*
"Mr. BlissWorld, we have upgrade you to our WOW Suite"
*jaws on the floor* she offered my platinum amenity, told me I'd love the suite, the sent me to my WOW suite on the 10th floor.
Suite
The WOW suite was basically a bi-level loft suite with 20 ft floor to ceiling windows. The view was pretty good, of square victoria and adjacent towers. Upon entry, I found a gigantic sofa in the middle of the living room (the size of a queen size bed) with pillows scattered around. There were a half bath, mini bar area, extra dressers, long desk, 42" plasma tv on the wall, bang and olufsen stereo system, and a large balcony with a nice view.
When I looked up, I found the bedroom loft area. A nice bathroom was situated at one corner with see-through shower walls and vanity. The rainfall shower was a nice touch. The other corner resided the W classic bed with lovely illuminated nightstands. And, there was another large LCD TV hanging from the ceiling. It was adjustable to face the bed, bathroom, or downstairs living room. A modern illuminated staircase connects both areas. It was fantastic.
The blinds were fully automated with a remote control. a touch of a button controls the various pieces of the window.
Room Service
This is where it got even better. The first night we wanted to order some room service. However, we didn't particular find the items on the menu to be interesting. We called Whatever/whenever to see if we could order from the in house restaurant, Otto. Whatever/whenever agent offered with enthusiasm and read me the menu. I asked if they had any seafood dishes with risotto. She told me the only dish they had with lobster, clams, and mussels was the linguine. I told her I wish it was risotto instead of linguine. She put me on hold. When she came back, she said she asked the chef and the chef would create the dish with risotto just for me!
^ ^ ^ Now, that's Whatever/whenever!!!! Then, the next day, we decided to have an impromptu New Year's party in our suite. We wanted some hors d'oeuvres and called Whatever/whenever. On such a short notice, we were extremely impressed when the items showed up to our suite: gigantic prawns platter with oysters and cheese plate ^ ^ ^
Restaurants/Bars
Like I said, they had an in house restaurant Otto, at the hotel. From my room service, my entree was delicious. They also had 3 bars throughout the hotel. We went to wunderbar and had a couple of drinks. I had this french martini with bubbly and raspberry stuff in it. I didn't really know what was in it as the cocktail waitress was explaining it to me in French
. But, it was one of the best cocktails I've had in a LONG time.Facilities
There was a small business center, a nice gym with giant personal TVs in the basement next to the entrance to the underground.
Internet
Internet is available via wire or wifi for $20CAD a day. Wifi is free in the lobby or on the Mezzanine level seating area.
Area
The area can be confusing at times. There aren't too many establishments around the immediate surroundings. There are, however, plenty of places within walking distance. The underground connects W Montreal to Place Bonaventure, Eaton Cetre, and other places.
Everything in on Notre Dame, including a Tim Horton's and Starbucks. That's also where the nearest convenient store is.
Old Montreal/Place Jacques Cartier is about 10-15 minutes away (walking).
Overall
The hotel far surpassed my expectations. It's not just the upgrade, but every single staff I ran into smiled and made small conversations with me. Everyone was extremely friendly and courteous. Whatever/whenever was wonderful and the pre-arrival email was a nice touch.
This was probably one of the best if not the best experience I've ever had at a hotel. The service and amenities were better than some of the Four Seasons, St Regis, and Ritz I'd been to. ^
This hotel should be an exemplary to all Starwood hotels.
Jan 2, 2008, 8:17 pm
#32
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,079
Well, well, well
I had an opportunity to stay at the wonderful W Montreal for several nights over Near Year's 2008. The experience was amazing. The service was impeccable, surpassing some of the Ritz, Four Seasons, and St Regis I'd stayed. ^
Before arrival, I received an email from the "hotel experience ambassador" (not the standard email, but a personal email from her) welcoming me to the hotel. She recognized my Platinum status, offered assistance and asked if there was anything I wanted ^ Well, I told her we were celebrating a special occasion and since it's going to be a NYE stay, we'd prefer some privacy.
Check-in
The moment I walked into the beautiful lobby, every staff greeted me with a warm smile and offered assistance. I took off my gloves, 180s, scarf, breathing in warm air and the check in agent first annouced my upgrade...wait... wait....*drum roll please*
"Mr. BlissWorld, we have upgrade you to our WOW Suite"
*jaws on the floor* she offered my platinum amenity, told me I'd love the suite, the sent me to my WOW suite on the 10th floor.
Suite
The WOW suite was basically a bi-level loft suite with 20 ft floor to ceiling windows. The view was pretty good, of square victoria and adjacent towers. Upon entry, I found a gigantic sofa in the middle of the living room (the size of a queen size bed) with pillows scattered around. There were a half bath, mini bar area, extra dressers, long desk, 42" plasma tv on the wall, bang and olufsen stereo system, and a large balcony with a nice view.
When I looked up, I found the bedroom loft area. A nice bathroom was situated at one corner with see-through shower walls and vanity. The rainfall shower was a nice touch. The other corner resided the W classic bed with lovely illuminated nightstands. And, there was another large LCD TV hanging from the ceiling. It was adjustable to face the bed, bathroom, or downstairs living room. A modern illuminated staircase connects both areas. It was fantastic.
The blinds were fully automated with a remote control. a touch of a button controls the various pieces of the window.
Room Service
This is where it got even better. The first night we wanted to order some room service. However, we didn't particular find the items on the menu to be interesting. We called Whatever/whenever to see if we could order from the in house restaurant, Otto. Whatever/whenever agent offered with enthusiasm and read me the menu. I asked if they had any seafood dishes with risotto. She told me the only dish they had with lobster, clams, and mussels was the linguine. I told her I wish it was risotto instead of linguine. She put me on hold. When she came back, she said she asked the chef and the chef would create the dish with risotto just for me! ^ ^ ^ Now, that's Whatever/whenever!!!!
Then, the next day, we decided to have an impromptu New Year's party in our suite. We wanted some hors d'oeuvres and called Whatever/whenever. On such a short notice, we were extremely impressed when the items showed up to our suite: gigantic prawns platter with oysters and cheese plate ^ ^ ^
Restaurants/Bars
Like I said, they had an in house restaurant Otto, at the hotel. From my room service, my entree was delicious. They also had 3 bars throughout the hotel. We went to wunderbar and had a couple of drinks. I had this french martini with bubbly and raspberry stuff in it. I didn't really know what was in it as the cocktail waitress was explaining it to me in French . But, it was one of the best cocktails I've had in a LONG time.
Facilities
There was a small business center, a nice gym with giant personal TVs in the basement next to the entrance to the underground.
Internet
Internet is available via wire or wifi for $20CAD a day. Wifi is free in the lobby or on the Mezzanine level seating area.
Area
The area can be confusing at times. There aren't too many establishments around the immediate surroundings. There are, however, plenty of places within walking distance. The underground connects W Montreal to Place Bonaventure, Eaton Cetre, and other places.
Everything in on Notre Dame, including a Tim Horton's and Starbucks. That's also where the nearest convenient store is.
Old Montreal/Place Jacques Cartier is about 10-15 minutes away (walking).
Overall
The hotel far surpassed my expectations. It's not just the upgrade, but every single staff I ran into smiled and made small conversations with me. Everyone was extremely friendly and courteous. Whatever/whenever was wonderful and the pre-arrival email was a nice touch.
This was probably one of the best if not the best experience I've ever had at a hotel. The service and amenities were better than some of the Four Seasons, St Regis, and Ritz I'd been to. ^
This hotel should be an exemplary to all Starwood hotels.
I had an opportunity to stay at the wonderful W Montreal for several nights over Near Year's 2008. The experience was amazing. The service was impeccable, surpassing some of the Ritz, Four Seasons, and St Regis I'd stayed. ^
Before arrival, I received an email from the "hotel experience ambassador" (not the standard email, but a personal email from her) welcoming me to the hotel. She recognized my Platinum status, offered assistance and asked if there was anything I wanted ^ Well, I told her we were celebrating a special occasion and since it's going to be a NYE stay, we'd prefer some privacy.
Check-in
The moment I walked into the beautiful lobby, every staff greeted me with a warm smile and offered assistance. I took off my gloves, 180s, scarf, breathing in warm air and the check in agent first annouced my upgrade...wait... wait....*drum roll please*
"Mr. BlissWorld, we have upgrade you to our WOW Suite"
*jaws on the floor* she offered my platinum amenity, told me I'd love the suite, the sent me to my WOW suite on the 10th floor.
Suite
The WOW suite was basically a bi-level loft suite with 20 ft floor to ceiling windows. The view was pretty good, of square victoria and adjacent towers. Upon entry, I found a gigantic sofa in the middle of the living room (the size of a queen size bed) with pillows scattered around. There were a half bath, mini bar area, extra dressers, long desk, 42" plasma tv on the wall, bang and olufsen stereo system, and a large balcony with a nice view.
When I looked up, I found the bedroom loft area. A nice bathroom was situated at one corner with see-through shower walls and vanity. The rainfall shower was a nice touch. The other corner resided the W classic bed with lovely illuminated nightstands. And, there was another large LCD TV hanging from the ceiling. It was adjustable to face the bed, bathroom, or downstairs living room. A modern illuminated staircase connects both areas. It was fantastic.
The blinds were fully automated with a remote control. a touch of a button controls the various pieces of the window.
Room Service
This is where it got even better. The first night we wanted to order some room service. However, we didn't particular find the items on the menu to be interesting. We called Whatever/whenever to see if we could order from the in house restaurant, Otto. Whatever/whenever agent offered with enthusiasm and read me the menu. I asked if they had any seafood dishes with risotto. She told me the only dish they had with lobster, clams, and mussels was the linguine. I told her I wish it was risotto instead of linguine. She put me on hold. When she came back, she said she asked the chef and the chef would create the dish with risotto just for me!
^ ^ ^ Now, that's Whatever/whenever!!!! Then, the next day, we decided to have an impromptu New Year's party in our suite. We wanted some hors d'oeuvres and called Whatever/whenever. On such a short notice, we were extremely impressed when the items showed up to our suite: gigantic prawns platter with oysters and cheese plate ^ ^ ^
Restaurants/Bars
Like I said, they had an in house restaurant Otto, at the hotel. From my room service, my entree was delicious. They also had 3 bars throughout the hotel. We went to wunderbar and had a couple of drinks. I had this french martini with bubbly and raspberry stuff in it. I didn't really know what was in it as the cocktail waitress was explaining it to me in French
. But, it was one of the best cocktails I've had in a LONG time.Facilities
There was a small business center, a nice gym with giant personal TVs in the basement next to the entrance to the underground.
Internet
Internet is available via wire or wifi for $20CAD a day. Wifi is free in the lobby or on the Mezzanine level seating area.
Area
The area can be confusing at times. There aren't too many establishments around the immediate surroundings. There are, however, plenty of places within walking distance. The underground connects W Montreal to Place Bonaventure, Eaton Cetre, and other places.
Everything in on Notre Dame, including a Tim Horton's and Starbucks. That's also where the nearest convenient store is.
Old Montreal/Place Jacques Cartier is about 10-15 minutes away (walking).
Overall
The hotel far surpassed my expectations. It's not just the upgrade, but every single staff I ran into smiled and made small conversations with me. Everyone was extremely friendly and courteous. Whatever/whenever was wonderful and the pre-arrival email was a nice touch.
This was probably one of the best if not the best experience I've ever had at a hotel. The service and amenities were better than some of the Four Seasons, St Regis, and Ritz I'd been to. ^
This hotel should be an exemplary to all Starwood hotels.
Jan 16, 2008, 9:15 am
#34
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Los Angeles & Orange County, CA
Programs: Wouldn't you like to know?!
Posts: 23,822
It's a canon and they make the best cameras!Have a great time in Montreal!
Jan 19, 2008, 9:21 pm
#35
Join Date: Nov 2007
Location: YVR & YYZ
Programs: Aeroplan, Delta Skymiles, SPG
Posts: 382
Hello,
I'm here at the hotel right now on the 4th floor. I booked a regular WOW room (I think that's what it's called.) I must say, the room is pretty neat as is and the floor layout (hallway) is definitely aweing as this is something I'd only see in a movie. The staff are pretty friendly however, it's 11:20pm right now and the clubbing/bar is opened to the general public and that, to me, is rather inconvenient because like another member mentioned, you have to flash the bouncers (several of them too!) your card key and whatnot. There are line-ups all over the place making it difficult to get in and out, however, I kind of like the atmosphere that is being created. The music being played is something we never get in Vancouver - house music.
Cool hotel but I think the concept is far beyond my liking for now. We'll see how things go in the morning when things calm down. I've been travelling for over 16 hours today and I think I deserve a hot shower and some Zzz's.
I'm here at the hotel right now on the 4th floor. I booked a regular WOW room (I think that's what it's called.) I must say, the room is pretty neat as is and the floor layout (hallway) is definitely aweing as this is something I'd only see in a movie. The staff are pretty friendly however, it's 11:20pm right now and the clubbing/bar is opened to the general public and that, to me, is rather inconvenient because like another member mentioned, you have to flash the bouncers (several of them too!) your card key and whatnot. There are line-ups all over the place making it difficult to get in and out, however, I kind of like the atmosphere that is being created. The music being played is something we never get in Vancouver - house music.
Cool hotel but I think the concept is far beyond my liking for now. We'll see how things go in the morning when things calm down. I've been travelling for over 16 hours today and I think I deserve a hot shower and some Zzz's.
Jan 20, 2008, 2:54 pm
#37
Join Date: Nov 2007
Location: YVR & YYZ
Programs: Aeroplan, Delta Skymiles, SPG
Posts: 382
Okay, so here I am at the Maple Leaf Lounge @ Dorval YUL. After spending some quiet time at the W Montreal, yes, I have to agree, it was a lot better compared to the chaos I encountered last night. I had breakfast at the W Cafe (complimentary breakfast) and spent some time in my room to finish up some last minute reports and packing. Went downstairs, the staff fired a chat with me and sent me on my way to meet my co-workers with a bottle of water. I got some time to check the hotel out while it was still quiet and it was super nice.
I'd definately come back to the W Montreal.
I'd definately come back to the W Montreal.
Jan 20, 2008, 3:46 pm
#38
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Chilling with penguins
Posts: 13,043
Originally Posted by bcrdukes
Hello,
I'm here at the hotel right now on the 4th floor. I booked a regular WOW room (I think that's what it's called.) I must say, the room is pretty neat as is and the floor layout (hallway) is definitely aweing as this is something I'd only see in a movie. The staff are pretty friendly however, it's 11:20pm right now and the clubbing/bar is opened to the general public and that, to me, is rather inconvenient because like another member mentioned, you have to flash the bouncers (several of them too!) your card key and whatnot. There are line-ups all over the place making it difficult to get in and out, however, I kind of like the atmosphere that is being created. The music being played is something we never get in Vancouver - house music.
Cool hotel but I think the concept is far beyond my liking for now. We'll see how things go in the morning when things calm down. I've been travelling for over 16 hours today and I think I deserve a hot shower and some Zzz's.
I'm here at the hotel right now on the 4th floor. I booked a regular WOW room (I think that's what it's called.) I must say, the room is pretty neat as is and the floor layout (hallway) is definitely aweing as this is something I'd only see in a movie. The staff are pretty friendly however, it's 11:20pm right now and the clubbing/bar is opened to the general public and that, to me, is rather inconvenient because like another member mentioned, you have to flash the bouncers (several of them too!) your card key and whatnot. There are line-ups all over the place making it difficult to get in and out, however, I kind of like the atmosphere that is being created. The music being played is something we never get in Vancouver - house music.
Cool hotel but I think the concept is far beyond my liking for now. We'll see how things go in the morning when things calm down. I've been travelling for over 16 hours today and I think I deserve a hot shower and some Zzz's.
Jan 20, 2008, 6:14 pm
#39
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,403
Great report as usual BlissWorld! W Montreal moves to the top of my W wish list.
Before I go, I'd like to attend your "how to score a fabulous suite" seminar. When/where is the next one?
Before I go, I'd like to attend your "how to score a fabulous suite" seminar. When/where is the next one?
Jan 20, 2008, 7:57 pm
#40
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Jan 20, 2008, 8:25 pm
#41
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Los Angeles & Orange County, CA
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Posts: 23,822
Jan 21, 2008, 5:49 pm
#42
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,403
Price check on post #187 please!
How much did the "impromptu" party cost? those ain't no mini-bar sized bottles of booze on the table...
Then, the next day, we decided to have an impromptu New Year's party in our suite. We wanted some hors d'oeuvres and called Whatever/whenever. On such a short notice, we were extremely impressed when the items showed up to our suite: gigantic prawns platter with oysters and cheese plate ^ ^ ^
How much did the "impromptu" party cost? those ain't no mini-bar sized bottles of booze on the table...
Then, the next day, we decided to have an impromptu New Year's party in our suite. We wanted some hors d'oeuvres and called Whatever/whenever. On such a short notice, we were extremely impressed when the items showed up to our suite: gigantic prawns platter with oysters and cheese plate ^ ^ ^
May 18, 2008, 7:43 am
#44
Join Date: Feb 2005
Location: LGA
Programs: DL Plat, CO/UA Gold, SPG Plat, Hilton Diamond, Marriott Silver
Posts: 68
Suites w/ 2 Queen Beds?
Hi All,
I'll be staying at the W next weekend. Since I need two beds, I have a Mega room booked on points to guarantee 2 queens. I'd obviously like a suite upgrade, but would probably only take it if it also has 2 queens. So, my question is- does anyone know/has anyone stayed in one of their suites that has 2 queen beds? If so I'll request that before hand.
Thanks!
I'll be staying at the W next weekend. Since I need two beds, I have a Mega room booked on points to guarantee 2 queens. I'd obviously like a suite upgrade, but would probably only take it if it also has 2 queens. So, my question is- does anyone know/has anyone stayed in one of their suites that has 2 queen beds? If so I'll request that before hand.
Thanks!
May 19, 2008, 3:19 pm
#45
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Hi All,
I'll be staying at the W next weekend. Since I need two beds, I have a Mega room booked on points to guarantee 2 queens. I'd obviously like a suite upgrade, but would probably only take it if it also has 2 queens. So, my question is- does anyone know/has anyone stayed in one of their suites that has 2 queen beds? If so I'll request that before hand.
Thanks!
I'll be staying at the W next weekend. Since I need two beds, I have a Mega room booked on points to guarantee 2 queens. I'd obviously like a suite upgrade, but would probably only take it if it also has 2 queens. So, my question is- does anyone know/has anyone stayed in one of their suites that has 2 queen beds? If so I'll request that before hand.
Thanks!
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]