Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Marriott | Marriott Bonvoy
Reload this Page >

St Regis San Francisco 2008 on [Master Thread]

St Regis San Francisco 2008 on [Master Thread]

    Hide Wikipost
Old May 30, 19, 2:48 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: bhrubin
Wiki Link
Expert Review (posted to Luxury Forum) from Dec 2016: 3 exceptional stays with Aman-like service and true luxury

https://www.flyertalk.com/hotel-revi...ue-luxury-1716
Print Wikipost

Reply

Old Jun 29, 10, 12:05 pm
  #196  
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,223
Originally Posted by itsaboutthejourney View Post
It also might be a San Francisco 'issue' as my last stay at the LM I was told I'd been upgraded to the best room available (jr. suite as what I had payed/booked), yet spg.com showed me as being a Hospitality suite.
If this was in Feb - I was also there - and to be fair - Luxury Suites were not bookable online - we knew one person who got upgraded (to the Pres Suite that night - his birthday).
peteropny is offline  
Reply With Quote
Old Jul 3, 10, 7:06 am
  #197  
 
Join Date: Jul 2008
Location: MSP
Programs: SPG Plat (LTP), Delta Platinum, Hertz Presidents Circle, MSC BC, Nespresso Club, ZTL Queen in Italy
Posts: 294
Completed 1 of 2 FWN Nights over 4th July Wknd...

Overall I would say I'm satisfied... I have not been "Wowed", but just meh! satisfied.

We arrived around 1pm, and the front desk agent said our room was ready. (I was happy 'bout that...) He greeted us with "Happy Anniversary!" - - and so far, that's it for anniversary recognition. --I'll admit, I was hoping for something a bit more. SR Roma and SR Bora Bora were both more attentive to service details. But we were upgraded to an Astor Suite; which I already knew from the SPG iPhone/iPod touch app.

Room is nice. From reading other posts here I think the Astor suites are all XX11 series. Nice floor to ceiling windows, hardwood floors, separate bedroom area, small sectional sofa, 3 TV's, nice bathroom, and views of other buildings.

Turndown service was friendly and tidy. No chocolate bar/square was left (either for the Platinum amenity or a typical turn-down size). She left us some ice, and waters bedside.

I can't really complain because we're using 2 FWN nights, but I guess I do expect more from a SR. I can't report that service has been anywhere spectacular. (Other than we had the bartender uncork a bottle from us and he was very friendly!)

Oh, the gym is great! Lots of different, new machines. Great yoga-studio room - - I think few use it. Pool, indoors - - I didn't see a hot tub. But nice, comfortable furnishings. But.... 9th floor there is a rooftop Lookout area. There's some chaise lounge chairs and a table outside. Perfect place to unwind with an adult beverage.

Well... I'll still wait out, maybe they'll recognize our anniversary tonight. I saw on Yelp another SPG Plat had a small dessert plate delivered for their ann. (Although I like champagne...)


***Oh, I almost forgot. Yes, noise outside our bedroom window was loud! Typical city noise, but I agree with a previous poster. There must be a bar/nightclub close by, because I heard loud, obnoxious partiers and I had trouble sleeping. For sure they must be single-pane windows. Bummer...

Last edited by travelista; Jul 3, 10 at 7:12 am
travelista is offline  
Reply With Quote
Old Aug 2, 10, 8:47 pm
  #198  
 
Join Date: Jan 2010
Location: New York and Vienna
Programs: PA WorldPass Platinum, AA, DL, LH. GHA Black, SPG and HHonors Gold
Posts: 3,801
I just spent the better part of last week at the St. Regis and - all in all - came away happy. My room was on the 19th floor with a wonderful park view.

I found the integration of fairly large art installations into the hotel's environment - including the rooms - very appealing. I've noticed more and more hotels supporting starving artists.

The level of service was generally high. Food was excellent. In-room tech was great. I liked the in-room controller, from which one could do or set just about anything. The bath tub with doors opening into the bedroom and the windows/view was a nice touch too.

There were two problems during my stay plus some street noise was audible, even on the 19th floor:
1.) limited closet space (not a huge problem for me but I was surprised how little space there was to hang things up)
2.) key card failure (something which I'm fairly intolerant about) and a poor front desk recovery

(A review I wrote of my stay is on line here.)

jspira is offline  
Reply With Quote
Old Aug 8, 10, 9:18 am
  #199  
 
Join Date: Jan 2010
Location: New York and Vienna
Programs: PA WorldPass Platinum, AA, DL, LH. GHA Black, SPG and HHonors Gold
Posts: 3,801
While I was at the St. Regis (see above post), I dined at ame, and it was one of the highlights of my stay. Indeed, it definitely added to my opinion of the hotel.

Having a wonderful wine list and a knowledgeable "wine director" can make all the difference - plus great food of course.

A few photos below and a detailed review with a lot of photos is online here.



jspira is offline  
Reply With Quote
Old Aug 8, 10, 4:50 pm
  #200  
 
Join Date: Feb 2005
Programs: DL DM MM; HH Diamond; Starwood Plat, Lifetime Gold; Hertz President's Circle
Posts: 680
We stayed there recently and found the location and property wonderful. Does anyone know if you can purchase the mattress from St. Regis? We absolutely loved the bed and would like to look into buying the mattress or something similar.
wjudge is offline  
Reply With Quote
Old Aug 9, 10, 12:49 pm
  #201  
 
Join Date: Dec 2001
Location: AA 1MM
Posts: 175
parking lots nearby?

Any suggestions for parking (preferably with in/out) would be appreciated.
miAAflyer is offline  
Reply With Quote
Old Aug 9, 10, 4:23 pm
  #202  
 
Join Date: Apr 2004
Location: Chicago
Programs: OZ LT D+, UA 1K, AS MVPG AF Gold, SPG Platinum (8 years), Hyatt Diamond, Hilton Gold, Marriot Gold
Posts: 463
Originally Posted by miAAflyer View Post
Any suggestions for parking (preferably with in/out) would be appreciated.
I use museum parc garace at 300 third street. Just one block away. 25$ for overnight (upto 11pm of next day).. However, no in/out privilege.. I always use this lot when I go to St. Regis SF, W SF, Westin Market street..
OneWorldTraveller is offline  
Reply With Quote
Old Aug 9, 10, 8:12 pm
  #203  
 
Join Date: Nov 2002
Location: PSP
Programs: AA Lifetime Plat, *wood Platinum, Hertz President's Circle, A|Club Platinum, Avis President's Club
Posts: 119
Thumbs up Hearst Parking Center, half a block away $20

I usually park at the Hearst Parking Center, it's half a block away up Third St. between Mission and Market Sts. It's $20 for 24 hours, no in and out privileges.

http://en.parkopedia.com/parking/gar...san_francisco/
ratnasam is offline  
Reply With Quote
Old Aug 9, 10, 8:17 pm
  #204  
 
Join Date: Nov 2002
Location: PSP
Programs: AA Lifetime Plat, *wood Platinum, Hertz President's Circle, A|Club Platinum, Avis President's Club
Posts: 119
Exclamation Paramount Valet Parking, right across the street is $21.

Oh, and I also use Paramount Valet Parking across the street from the St. Regis on Misson St. It's $21.

http://en.parkopedia.com/parking/gar...san_francisco/
ratnasam is offline  
Reply With Quote
Old Aug 11, 10, 9:27 pm
  #205  
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Dec 2004
Location: Sacramento
Posts: 7,317
By far the best Starwood property in San Francisco

I've had two stays at this property and it's now my home in San Francisco. I will also stay again three more times this year, our corporate rate is below the magic 300USD pr. night my company allows. Absolutely love this place.

I was quite surprised when I read through this thread. It looks like I've been lucky and gotten a suite both times, last was a Metropolitan Suite. I stay at luxury properties quite often and have to say I don't recognize the bad service some are describing.

Let me just review the recent stay.

Arrived on a Sunday and was greeted by professional staff, lobby is modern. Bell man took care of our luggage. Was offered 500 points amenity and assigned a Metropolitan suite (1017).

The suite is modern with high quality furniture, desk with plenty of charging available and also another gizmo control for the living/dining room.

Bathroom was huge with a nice tub and separate rain shower. small LCD TV in the bathroom is cool. Remede toiletries of high quality, 2 robes and 8 towels were available. Very good quality.

Bed is heaven, very high quality linens.

The pool is decent for doing laps, plenty of towels and lounge chairs with menus if you like to order something. The jacuzzi is at the spa down the hall, but separate in each of the men/womens locker room

Ordered room service, food was excellent and delivered in 20 minutes. (property was sold out).

Turn down service came when we took a nap, she left Evian water bottles and ice in the dining room for us.

Left at 4AM, so before the paper was delivered, but they offered NY Times to me when I checked out without me even asking.

The only negative was that the internet showed up on the bill. It was quickly removed, but when I got the folio via email later, they had actually billed me twice for it and 30ish something dollars was charged to my credit card. Had to call to get it straightened out.

As a Hyatt Diamond and Starwood Platinum, I can honestly say that this is by far the best property in town. I will not stay anywhere else
tommy777 is offline  
Reply With Quote
Old Aug 26, 10, 11:49 am
  #206  
 
Join Date: Nov 2008
Location: Dallas, TX
Programs: AA EXP, Marriott LT Titanium, Avis Chairman
Posts: 1,280
I just read the whole entire thread. My wife and I have a stay booked here for the first weekend in Nov (using 3 FWNs).

What I take from comments here are that those who pay for a room as opposed to those who use FWNs are treated very well, usually given upgrades, etc. Those that use the FWNs are treated less well and are usually given the run-around when it comes to upgrades.

I'm still debating on whether or not we should use our FWNs here...
ramalama8 is offline  
Reply With Quote
Old Aug 26, 10, 1:05 pm
  #207  
 
Join Date: Jan 2010
Location: YYC
Programs: Marriott Platinum/Lifetime Gold, FPC Platinum
Posts: 214
Originally Posted by ramalama8 View Post
I just read the whole entire thread. My wife and I have a stay booked here for the first weekend in Nov (using 3 FWNs).

What I take from comments here are that those who pay for a room as opposed to those who use FWNs are treated very well, usually given upgrades, etc. Those that use the FWNs are treated less well and are usually given the run-around when it comes to upgrades.

I'm still debating on whether or not we should use our FWNs here...
I am using FWNs on an upcoming weekend for a special occasion. I have been in touch with the concierge several times to make a few requests and they have been extremely helpful. I requested a pre-confirmed suite upgrade and they stated that most likely I could get the Astor Suite but if I wanted a guaranteed upgrade, I could have a Metropolitan suite for $100 per nite which I thought was a very good deal given I am not paying for the room to begin with. I will post an update once I have completed my stay there.
habshabs444 is offline  
Reply With Quote
Old Aug 26, 10, 1:13 pm
  #208  
 
Join Date: Feb 2009
Location: SF
Programs: UA MM, AA 2MM, AF Sil, Bonvoy Tit (LTG), HH Dia
Posts: 1,004
Originally Posted by habshabs444 View Post
if I wanted a guaranteed upgrade, I could have a Metropolitan suite for $100 per nite which I thought was a very good deal given I am not paying for the room to begin with.
Nice work! Haven't heard the guaranteed upgrade offered before at this property, but $100 to guarantee that room is a no-brainer IMO.
ps9a is offline  
Reply With Quote
Old Aug 26, 10, 2:31 pm
  #209  
 
Join Date: Nov 2008
Location: Dallas, TX
Programs: AA EXP, Marriott LT Titanium, Avis Chairman
Posts: 1,280
Originally Posted by habshabs444 View Post
I am using FWNs on an upcoming weekend for a special occasion. I have been in touch with the concierge several times to make a few requests and they have been extremely helpful. I requested a pre-confirmed suite upgrade and they stated that most likely I could get the Astor Suite but if I wanted a guaranteed upgrade, I could have a Metropolitan suite for $100 per nite which I thought was a very good deal given I am not paying for the room to begin with. I will post an update once I have completed my stay there.
How do I get in touch with the concierge?
ramalama8 is offline  
Reply With Quote
Old Aug 26, 10, 2:34 pm
  #210  
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Dec 2004
Location: Sacramento
Posts: 7,317
Originally Posted by ramalama8 View Post
I just read the whole entire thread. My wife and I have a stay booked here for the first weekend in Nov (using 3 FWNs).

What I take from comments here are that those who pay for a room as opposed to those who use FWNs are treated very well, usually given upgrades, etc. Those that use the FWNs are treated less well and are usually given the run-around when it comes to upgrades.

I'm still debating on whether or not we should use our FWNs here...
I have stayed on both paid and FWN, I felt absolutely no difference. Got upgraded regardless.
tommy777 is offline  
Reply With Quote

Thread Tools
Search this Thread