Westin Excelsior - Florence, Italy [Master Thread]
#46
Join Date: Aug 2005
Programs: AA 1MM, SPG
Posts: 8
I stayed in the Westin Excelsiors in Venice, Florence, and Rome in July and had to go to the bar to get ice in Venice (provided in a large bowl).
Florence and Rome Excelsiors delivered it to my room.
Each property was shocked that I would want some ice.
Florence and Rome Excelsiors delivered it to my room.
Each property was shocked that I would want some ice.
#47
Join Date: Feb 2005
Posts: 466
Originally Posted by rogerbeagle
Each property was shocked that I would want some ice.
#48
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
FWIW, a representative for our Italian hotels asked me to post the following information as an FYI:
Italian Law does not permit the use of electrical items inside the hotel rooms as per Minister of Internal Affairs Act Issued on Apr 9th 1994 – due to fire & life prevention and security reasons.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Italian Law does not permit the use of electrical items inside the hotel rooms as per Minister of Internal Affairs Act Issued on Apr 9th 1994 – due to fire & life prevention and security reasons.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
#50
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by grayland
Would "electrical items" include the TV and laptop?????
I am glad they have never caught me with the Television on or using my laptop.
I am glad they have never caught me with the Television on or using my laptop.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
#51
Join Date: Feb 2005
Posts: 466
Originally Posted by Starwood Lurker
...but sometimes one loses a bit in translation.
It's not only the heat-generating issue, that's what the law is about, but it's that I think the rooms, especially in older historical buildings like most of the *wood properties in Italy, are wired to handle a certain power load.. they will have taken into account the room lighting fixtures, the TV, the minibar, etc. but anything that you plug in in addition to those becomes a short-circuit hazard.
Bummer, but I don't think the guys who built the Danieli had planned on people wanting to iron their shirts
#52
Join Date: May 2003
Location: NY
Programs: AS Gold/SPG Gold/Hertz PC
Posts: 737
Or maybe just a piece of legislation to ensure more revenues (for the hotels / tourism industry) and employment (for the country)?
Originally Posted by tyn
Happy to help with that *g*
It's not only the heat-generating issue, that's what the law is about, but it's that I think the rooms, especially in older historical buildings like most of the *wood properties in Italy, are wired to handle a certain power load.. they will have taken into account the room lighting fixtures, the TV, the minibar, etc. but anything that you plug in in addition to those becomes a short-circuit hazard.
Bummer, but I don't think the guys who built the Danieli had planned on people wanting to iron their shirts
It's not only the heat-generating issue, that's what the law is about, but it's that I think the rooms, especially in older historical buildings like most of the *wood properties in Italy, are wired to handle a certain power load.. they will have taken into account the room lighting fixtures, the TV, the minibar, etc. but anything that you plug in in addition to those becomes a short-circuit hazard.
Bummer, but I don't think the guys who built the Danieli had planned on people wanting to iron their shirts
#53
Join Date: Feb 2005
Posts: 466
Originally Posted by ashaboe
Or maybe just a piece of legislation to ensure more revenues (for the hotels / tourism industry) and employment (for the country)?
#54
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Originally Posted by ashaboe
Or maybe just a piece of legislation to ensure more revenues (for the hotels / tourism industry) and employment (for the country)?
#55
Join Date: Oct 2004
Location: Austin
Programs: Too Many
Posts: 152
Westin Excelsior Florence
I am staying at The Westin Excelsior, Florence in a few weeks and when I booked it was listed as Lux Collection, now when you go to the site it's no longer listed as Lux Collection http://www.starwoodhotels.com/westin...?propertyID=43 -- why would this NOT be a lux property anymore?? Anyone know about this?? Considering what we are paying ($450/night), I would assume it's not 'just a Westin' now...
Last edited by texex91; Apr 15, 2006 at 10:22 am
#56
Join Date: Jan 2006
Location: LAX
Programs: SPG PLAT, AA PLAT
Posts: 107
It is not listed on the Luxury Collection website either
Originally Posted by texex91
I am staying at The Westin Excelsior, Florence in a few weeks and when I booked it was listed as Lux Collection, now when you go to the site it's no longer listed as Lux Collection http://www.starwoodhotels.com/westin...?propertyID=43 -- why would this NOT be a lux property anymore?? Anyone know about this?? Considering what we are paying ($450/night), I would assume it's not 'just a Westin' now...
#58
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Hmmm. This seems correct. As the poster above notes it is no longer listed
on the Luxury Collection site. I wonder if anyone knows the reason. It can't be service. The Firenze Excelsior has one of the finest staffs I've encountered at any hotel in the world.
on the Luxury Collection site. I wonder if anyone knows the reason. It can't be service. The Firenze Excelsior has one of the finest staffs I've encountered at any hotel in the world.
#59
Join Date: Feb 2003
Location: New York City
Programs: BA Gold Guest List; HH Diamond; Hyatt Diamond; SPG Gold
Posts: 2,832
Originally Posted by damon88
I wonder if anyone knows the reason. It can't be service. The Firenze Excelsior has one of the finest staffs I've encountered at any hotel in the world.
#60
Join Date: Sep 2004
Location: Houston, TX
Programs: CO; UA; Delta; Hilton Gold; SPG
Posts: 280
A few years back, when Starwood created the group of hotels, many hotels were changed to Westins to broaden that particular brand.
This means that hotels that offer Luxury Collection standards can be of another brand.
This means that hotels that offer Luxury Collection standards can be of another brand.