TerryK

You won't miss much. They may honor elite benefits, at their discretion, but no points/nights credit.

msp3

imverge

I have two separate reservations booked in early Spring 2019 - one en route to Bora Bora and the other on the return. I have not been contacted.

Karter

Just got my email today, but it failed to mention the name of the new hotel. Kind of key information really.

Anybody know if Accor does status matches? If it's even a worthwhile programme to have. I also have two trips to France next year and might be worth joining them rather than searching for Marriotts.

Gin.Or.Juice

I'ts not my intention to start a debate, but just as an observation ... there is no such thing as free healthcare. In France you pay an average of 55% of your income on taxes (all taxes added together) your entire life, so everyone can benefit of that "free" healthcare (this includes people that never moved a finger in their lives). If you want to calculate how much is that at the end of your life ... be my guest. Plus you have a ridiculous sales tax of 24% on goods that are already way more expensive than in US (ranging from food to electronics). Now if you want to compare the quality of the medical services, they are far behind the US on anything ... from medical innovation to cancer survival rate. My point is that let's not try to make the French system sound like bargain, because it's not.

Now let's get back to our sheep

I booked 5 nights with points there for next year and here is the message that I got:

As a valued Marriott Rewards member, we are writing to inform you of a change in the status of Le Meridien Tahiti. Since October 16, 2018, the property is no longer part of Marriott International or Le Meridien brand and no longer participate in the Starwood Preferred Guest (SPG) program. We see you are currently holding a reservation, arriving on xxx 2019 and departing on xxx 2019. We are pleased to inform you that the hotel will honor your reservation for a Preferred (free) Night Award, including Cash and Points, as your stay was originally confirmed. However, since the hotel will no longer be affiliated with the Starwood system, you will not earn Starpoints for any eligible charges incurred, nor will you receive any of your Starwood Preferred Guest membership amenities or benefits. We realize this may be disappointing but hope we can count on your understanding.

604flyer

Got my email, 2 days before check in... while in the tuamotus without internet. Arrived at airport without any idea of the name change, had already used my free 15 minutes of airport wifi when I landed to go to the tuamotu's. Most confusing experience trying to figure out why the taxi drivers were saying the new hotel name without being able to explain the ownership change. Emailed marriott/SPG because I thought it was horrible to communicate it so late and they replied and said my stay was honored as it was booked and the communication was the earliest they could send it. The restaurant was horrible, out of everything on the menu, 1 hour to get food, the wifi barely worked, room next to elevator despite status (duh no status now), and they made me pay $5/nt room tax on checkout! Told me to take my issues up with the new management. Huge waste of 12k SPG!

TerryK

That's sop when a property is de-flagged. It was a below average Meridien anyway. I won't miss it.

Gin.Or.Juice

Just received a notification yesterday that my reservation made with Starpoints for March 2019 will not be honored because the new hotel group (Accor) could not come to an agreement with the Marriott group. So anyone who had reservations made with Startpoints, Free SPG nights or SPG employee discounts will have their reservations cancelled.

Luckily, I got my points back from Mariott / SPG, but I had to spend an unplanned amount of money to book something else.

This will remind me to never stay at an Accor brand hotel ever in my life. What a bunch of amateurs.

glocklt4

I just got a notification of cancellation for our stay in May. On the phone with Marriott now trying to figure this out. Pretty ridiculous that the two couldn't agree on a rate for existing bookings from many months ago. I'm trying to get Marriott to book me at another hotel similar to how airlines are required to book you on another airline because of the contract to get you from origin to destination. Not sure if it'll work out that way, but we'll see. Almost all the other hotels are sold out for our date. Got our Marriott points back (supposedly), but going to cost a lot more in cash than the points were worth if I cannot get them to book me at another hotel (whole point of using points for a one night stay after arrival was to save cash for the rest of the trip)!

Edit: Interesting... after over an hour on the phone they said the reservation will be good still at the old Le Meridien under the original confirmation number. I'm supposed to get an email confirming that within a few days, so I'll report back if that works out. Will be interesting to see if I get the points back for it still as well, haha.

sgan317

Curious - Did either of you get emailed that your room would be honored back in October when the hotel changed hands? There definitely was an email that circulated confirming that bookings would be honored

Did you both have redemption bookings?

glocklt4

Yes (to both questions):

sgan317

Can you post a redacted copy of this cancellation email? Working on some publicity for your plight. Marriott PR will hopefully get back to me.

EuropeanPete

glocklt4

Great, thanks!

gxz143

I'm in the same boat. Had to spend an extra $2000 for my trip in April. Was using the points at the Le Meridien in order to spend some more in Tikehau. Definitely will not be an Accor patron.