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Four Points at LAX Los Angeles Airport [Master Thread]

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Four Points at LAX Los Angeles Airport [Master Thread]

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Old Jan 3, 2012, 10:57 am
  #166  
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Originally Posted by PhilFPLAXGM
Sorry about the clogged shower. Hope your stay was ok otherwise and we'll be welcoming you back soon. Best, Phil GM
Welcome to FT, Phil. It would be great if you continued your participation!
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Old Jan 3, 2012, 10:59 am
  #167  
Company Representative - Four Points by Sheraton LAX
 
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Current Business Travel
First Quarter 2012 - Double Starpoints 10% off BAR Rate plus Free Pint of Beer (in Brewster's SIPS Award winner for Best Regional Beer List in the US) and Breakfast Buffet. This is good for all Consortia and Corporate Accounts. Also, 24 Hour Check-In/Check Out available - tell us when you are coming (48 hours in advance) and we will have a room ready for you that you can keep 24 hours. Hit me up with questions. Phil GM
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Old Jan 3, 2012, 11:00 am
  #168  
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About time I got here I think. Phil
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Old Jan 3, 2012, 11:13 am
  #169  
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Originally Posted by PhilFPLAXGM
24 Hour Check-In/Check Out available - tell us when you are coming (48 hours in advance) and we will have a room ready for you that you can keep 24 hours.
LOVE this concept!!
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Old Jan 3, 2012, 11:17 am
  #170  
Company Representative - Four Points by Sheraton LAX
 
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Originally Posted by JFKSFOLAX_friend
LOVE this concept!!
We've got the program down. For some reason individual properties and hotel brands have over-analyzed and never implimented. Time to do away with check-in check-out times.
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Old Jan 3, 2012, 11:19 am
  #171  
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Originally Posted by PhilFPLAXGM
We've got the program down. For some reason individual properties and hotel brands have over-analyzed and never implimented. Time to do away with check-in check-out times.
I would think scheduling housekeeping might be a nightmare. But, I am sure it can be done.

Thank you for trying!
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Old Jan 3, 2012, 11:22 am
  #172  
Company Representative - Four Points by Sheraton LAX
 
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Originally Posted by JFKSFOLAX_friend
I would think scheduling housekeeping might be a nightmare. But, I am sure it can be done.

Thank you for trying!
With airline crew we have 16 hour+ Housekeeping anyway.
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Old Jan 3, 2012, 12:08 pm
  #173  
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Originally Posted by PhilFPLAXGM
With airline crew we have 16 hour+ Housekeeping anyway.
What happens to the Platinum late check out? Is that lost if a 24 hour room is requested?
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Old Jan 3, 2012, 1:19 pm
  #174  
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Originally Posted by JFKSFOLAX_friend
What happens to the Platinum late check out? Is that lost if a 24 hour room is requested?
We would extend the same four hour courtesy off of the end of their 24 hours if they need it. Great question BTW. Phil GM
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Old Jan 3, 2012, 1:28 pm
  #175  
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Originally Posted by PhilFPLAXGM
We would extend the same four hour courtesy off of the end of their 24 hours if they need it. Great question BTW. Phil GM
Makes perfect sense. Thank you.
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Old Jan 3, 2012, 2:05 pm
  #176  
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welcome to ft philfplaxgm....hope to see a lot more of you here....
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Old Jan 3, 2012, 2:12 pm
  #177  
 
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Originally Posted by PhilFPLAXGM
Sorry about the clogged shower. Hope your stay was ok otherwise and we'll be welcoming you back soon. Best, Phil GM
Definitley will be back, a clogged shwer can happen anywhere.
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Old Jan 3, 2012, 2:26 pm
  #178  
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Originally Posted by PhilFPLAXGM
First Quarter 2012 - Double Starpoints 10% off BAR Rate plus Free Pint of Beer (in Brewster's SIPS Award winner for Best Regional Beer List in the US) and Breakfast Buffet. This is good for all Consortia and Corporate Accounts. Also, 24 Hour Check-In/Check Out available - tell us when you are coming (48 hours in advance) and we will have a room ready for you that you can keep 24 hours. Hit me up with questions. Phil GM
^^ and welcome!

If your park & stay rates were more consistent (sometimes the 14 is only offered, sometimes the 7 day costs more than the 14, etc.), I'd be back more often. Was impressed with the bathroom remodel on my last stay.
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Old Jan 3, 2012, 2:52 pm
  #179  
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Originally Posted by PhilFPLAXGM
...Brewster's...
Loved this place on my last stay, much too long ago. Glad to see that it's still up and running. ^

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Jan 3, 2012, 3:56 pm
  #180  
Company Representative - Four Points by Sheraton LAX
 
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Originally Posted by itsaboutthejourney
^^ and welcome!

If your park & stay rates were more consistent (sometimes the 14 is only offered, sometimes the 7 day costs more than the 14, etc.), I'd be back more often. Was impressed with the bathroom remodel on my last stay.
Thanks for the head's up on the Park & Fly rates. I just got off the phone with our Revenue Manager. They should be consistent for the day. They do go up and down based on seasons and demand (understanding that 7 days should never be less than 14 days). You can always find me on our Facebook page or through Twitter @FourPointsLAX - as well as here if I can be of help. Best, Phil GM
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