Nov 5, 2018, 1:41 pm
Last edit by: bhrubin
Concierge email address: [email protected]
Expert Review (posted to Luxury Forum) from March 2018 including description of Table 55 at the King Cole Bar:
https://www.flyertalk.com/hotel-revi...ular-stay-2408
Expert Review (posted to Luxury Forum) from March 2018 including description of Table 55 at the King Cole Bar:
https://www.flyertalk.com/hotel-revi...ular-stay-2408
St Regis New York City NYC [Master Thread]
Mar 14, 2022, 8:18 pm
#541
Join Date: May 2001
Location: Vancouver, BC, Canada
Programs: AC SE100K MM, Bonvoy Lifetime Titanium, Accor Diamond, National Emerald Club Exec Elite
Posts: 1,085
Mar 17, 2022, 2:59 am
#543
Join Date: Aug 2015
Location: Toronto
Posts: 41
I've had many SNA successes for both properties in the past especially during off-peak periods.
Just unfortunate about the suite selection now. There no more high floor Manhattan suites or even central park view base rooms in Essex. StR's only option the Grand Luxe is still pretty nice I guess, but nothing like a SNA into Astor and getting a further upgrade to 5th Ave and Madison suites...
Just unfortunate about the suite selection now. There no more high floor Manhattan suites or even central park view base rooms in Essex. StR's only option the Grand Luxe is still pretty nice I guess, but nothing like a SNA into Astor and getting a further upgrade to 5th Ave and Madison suites...
Mar 17, 2022, 5:13 am
#544
Join Date: Dec 2004
Programs: Marriott titanium; Hyatt Globalist; Hilton Diamond; AA Gold
Posts: 44
We did get upgraded from a base room to a Fifth Avenue suite, applying an SNA for a one-night stay in late January. It showed in the app the morning of the stay; on arrival the check-in agent had to go away and check, then explained they would have to ask us to waive our guaranteed late check out if they kept us in that suite, which we readily agreed to.
Mar 17, 2022, 6:31 am
#545
Join Date: May 2009
Location: UK
Posts: 3,951
I've had many SNA successes for both properties in the past especially during off-peak periods.
Just unfortunate about the suite selection now. There no more high floor Manhattan suites or even central park view base rooms in Essex. StR's only option the Grand Luxe is still pretty nice I guess, but nothing like a SNA into Astor and getting a further upgrade to 5th Ave and Madison suites...
Just unfortunate about the suite selection now. There no more high floor Manhattan suites or even central park view base rooms in Essex. StR's only option the Grand Luxe is still pretty nice I guess, but nothing like a SNA into Astor and getting a further upgrade to 5th Ave and Madison suites...
Mar 17, 2022, 6:32 am
#546
Join Date: May 2009
Location: UK
Posts: 3,951
We did get upgraded from a base room to a Fifth Avenue suite, applying an SNA for a one-night stay in late January. It showed in the app the morning of the stay; on arrival the check-in agent had to go away and check, then explained they would have to ask us to waive our guaranteed late check out if they kept us in that suite, which we readily agreed to.
Mar 18, 2022, 8:44 pm
#547
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Mar 19, 2022, 9:41 am
#549
Join Date: Dec 2004
Programs: Marriott titanium; Hyatt Globalist; Hilton Diamond; AA Gold
Posts: 44
It was in the Astor Court restaurant, and I think the credit was for an entree, juice and coffee but my memory is hazy right now -- I think the front desk had mentioned that at check-in.
Mar 19, 2022, 9:54 am
#550
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
It's a dollar credit in the amount of the American Breakfast ($46). IME they'll give credit for two ($92) even if you're staying solo. It's one of the more generous Marriott breakfasts in the US. I felt the quality was mediocre, but that's often true of NYC hotel breakfasts.
Mar 22, 2022, 9:28 am
#551
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
It's a dollar credit in the amount of the American Breakfast ($46). IME they'll give credit for two ($92) even if you're staying solo. It's one of the more generous Marriott breakfasts in the US. I felt the quality was mediocre, but that's often true of NYC hotel breakfasts.
Mar 22, 2022, 10:25 am
#552
Join Date: Jan 2018
Programs: Marriott Bonvoy Ambassador Elite, United Premier Silver, National Executive Elite
Posts: 151
Second time was October 2021. We did it through room service again. This time they simply took $92 off.
Both times, quality was great.
Mar 22, 2022, 10:34 am
#553
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,151
In January, I was unable to get them to take the tip off at check-out - perhaps, it was already included? Since there wasn't a voucher, I didn't have any terms to go off of.
Mar 23, 2022, 11:55 am
#554
Join Date: Mar 2012
Posts: 3,165
Question about the destination fee:
I made a reservation for April 2022 (1 night) a while ago when there were no mention of destination fees on the hotel's website as well as the reservation confirmation email.
By reading the recent posts in this thread, it looks like the property started collecting the destination fee again at some point after I made my reservation.
In this case, would I have to pay the destination fee once I get there since the fee applies to all guests, or would I be exempt from paying it as the fee was not disclosed when I made my original reservation?
Thank you.
I made a reservation for April 2022 (1 night) a while ago when there were no mention of destination fees on the hotel's website as well as the reservation confirmation email.
By reading the recent posts in this thread, it looks like the property started collecting the destination fee again at some point after I made my reservation.
In this case, would I have to pay the destination fee once I get there since the fee applies to all guests, or would I be exempt from paying it as the fee was not disclosed when I made my original reservation?
Thank you.
