The Westin Chicago River North, Chicago, IL [Master Thread]
Aug 10, 2022, 5:56 pm
#241
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,157
Eh, she was nice enough after I left 3 minutes later (I was putting on my shoes when she knocked) and told me to have a good day. Although, now I'm trying to figure out why it took me 3 minutes to tie my shoes - that's concerning.
Aug 10, 2022, 10:45 pm
#242
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Recently used the arrival amenity for Monday morning breakfast in the lobby restaurant (rather than the lounge). Asked front desk about a voucher. Told by FDC to just bring him the bill after we ate, and he would comp it. We did. He did. (As I remember it, breakfast was about $40 ala carte for two.)
Oct 30, 2022, 6:22 pm
#243
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,157
I believe it's a testament to this property that I returned just two months after my last stay, and despite not getting an amazing suite, I'm still glad I returned and would continue to recommend the Westin River North. Here are my pros, cons, and photos:
Pros:
Photos:
Pros:
- Arrived around 10 AM and asked about upgrades - no suites, but I could pick a partial river view King or a full river view (not many rooms on that side) with 2 doubles - the agent advised that I pick the full river view room, which was definitely the right choice (I appreciate when hotels offer a legitimate list of options)
- Asked proactively about late checkout - no issue with 4 PM
- View facing the river was great
- Wonderful beds - plush mattresses, thick covers, and plush pillows
- Nice shower pressure, even in a shower-tub combination
- Liked all of the marble in the bathroom - don't remember this in the suite
- Internet TV OS works well and is speedy
- Elite breakfast (welcome gift choice - had to ask as points was default offering - lounge closed on weekends) worked well - either a la carte or buffet on weekends - credit amount was confusing (still not sure what it's supposed to be as information given at check-in did not match my final folio), but the result was my full bill was taken off with no issue - food was relatively good (not the most amazing, but not bad)
- Friendly service across the property (front desk and restaurant)
- Fantastic location - walking the Riverwalk, eating next door at Pizzeria Portofino (shout out to the Fresca pizza - delicious)
- Slight wear-and-tear definitely noticeable
- Noise isolation is not fantastic - especially on the river side (didn't bother me, though)
Photos:
Oct 31, 2022, 4:35 am
#245
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,157